Microsoft Teams

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Teams
Score 8.0 out of 10
N/A
Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.
$4.80
per month per user
Pricing
Microsoft Teams
Editions & Modules
Free
$0.00
per user/per month
Microsoft Teams Essentials
$4.80
per month per user
Microsoft Teams Enterprise
$5.25
per month per user
Microsoft 365 Business Basic
$7.20
per month per user
Microsoft 365 Business Standard
$15
per month per user
Offerings
Pricing Offerings
Microsoft Teams
Free Trial
No
Free/Freemium Version
Yes
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional DetailsDiscounts are available for non profit organizations.
More Pricing Information
Community Pulse
Microsoft Teams
Considered Both Products
Microsoft Teams
Chose Microsoft Teams
Microsoft Teams is a complementary tool I used in my software panel. So it can cover many cases where partners are not using the same tools as the ones used in my firm. It is a complementary tool with other ones like Miro, Slack, and Jira, for example, in order to facilitate …
Chose Microsoft Teams
Microsoft Teams is just a nicer front end to SharePoint for file and document management but it also has a good communication network for internal and external parties. It's easy to use on mobile device as well. It also integrates well with Microsoft Power Platform etc, meaning …
Chose Microsoft Teams
I have mainly used the Microsoft messaging tools so I can only compare between them. Overall, I like Teams better than the older versions such as Skype for Business. They did drop one or two features but I can't even remember what they were now. The ones they added are great …
Chose Microsoft Teams
Connectivity is better is Microsoft Teams. Majority of employees have used Microsoft Teams so it required less training. In minimal training an employee can learn how to use Microsoft Teams. If having any issues, we can also search on Google to get help with Microsoft Teams. It …
Chose Microsoft Teams
I suppose on some level I selected Microsoft Teams because my company has it installed on the computers automatically, but having used other programs I find the Microsoft Teams interface to be very user-friendly and you aren't forced into harder to use features unless you …
Chose Microsoft Teams
I think Microsoft Teams is much more user friendly and has more features.
Chose Microsoft Teams
I only use Teams because I am forced by my employer. I think Slack is far superior - it just works.
Chose Microsoft Teams
With Microsoft Teams you can better check each one's agenda. The background when in a meeting is better. Microsoft Teams also have more options for integrations in place.
It's also easier and more intuitive.
It also offers more options of communicating and not only video …
Chose Microsoft Teams
While we mostly use monday.com for our CRM needs, we still use Teams for our communication needs all day every day. We couldn't function as a team without Teams! The chat and meeting setup/scheduling function is so useful and easy to use. We have found that having meetings is …
Chose Microsoft Teams
I had the priviledge to work with Microsoft Teams Rooms both in bring your own device mode and also connecting a device via Azure monitor. This helped a lot when we needed to do local meetings with a lot of people with external partners. This helped a lot since we were able to …
Chose Microsoft Teams
It will eventually be the replacement for Skype for Business. Microsoft has announced the end date for Skype and already new instances of Office 365 below a certain number of users don't even include Skype. Already, all they get is Teams. And it's definitely the winner for …
Chose Microsoft Teams
We are in the Microsoft Eco-system, so Teams integrates well with our other tools.
We also integrated our company website and IT website to contact me or our IT team.
Without a second doubt, Teams is the application we choose among others and we will continue to use Teams as our …
Chose Microsoft Teams
Teams is generally better and has a more professional "feel" than Skype, Google Meet, or Zoom.
With Teams, access control is less easily managed than with Skype, Google Meet, or Zoom.
Teams has better internal security than Zoom. I have never been "bombed" on Teams, whereas …
Chose Microsoft Teams
I prefer using Slack for text and quick video/audio calls. It is easy and has features like GIFs and other integrations built in. It's a nice one button way to communicate. We use Zoom for our more structured meetings and I use Zoom for my training sessions because I can plug …
Chose Microsoft Teams
We chose primarily because of the promised integration with the Microsoft Business Suite - which it mostly delivers on. That does give Teams an obvious advantage over competitors. IMHO Teams has a richer, more mature feature set, and the experience is more reliable and stable. …
Chose Microsoft Teams
When working remotely, it's ideal for team communication. The text messaging and chat features are simple and intuitive. You can quickly and easily join a video or audio conference with other team members. It's just fantastic; it's a must-have tool for business, especially in …
Chose Microsoft Teams
Zoom
Chose Microsoft Teams
We selected Microsoft Teams as we were using starleaf and we had numerous issues.

But now we are also not satisfied at all. And I hope we would move to another app soon.
Chose Microsoft Teams
The Office 365 suit contains everything needed for daily use such as document editing, spreadsheet, email client. The OneDrive is a great addition to that. Microsoft Teams allows the editing and access to files saved in OneDrive if ther are shared to you. Therefore, Microsoft …
Chose Microsoft Teams
Teams is the best of the company message tools that I have used so far because it integrates so many functionalities. Teams goes way beyond the instant messaging or video calls features with screen-sharing. It integrated with your calendar, enables you to do task tracking (e.g. …
Chose Microsoft Teams
Teams is lightweight as compared to all other applications. Screen sharing is flawless, filesharing is much more organized. Call scheduling is easier & integrated with emails.
Video calls have an option of virtual background which is not there in other applications.
Meetings are …
Chose Microsoft Teams
  • Microsoft Teams has a lot of features
  • it's well integrated with all other Microsoft products
  • It has a user-friendly desktop and mobile applications
Features
Microsoft Teams
Project Management
Comparison of Project Management features of Product A and Product B
Microsoft Teams
6.7
192 Ratings
13% below category average
Task Management7.1146 Ratings
Gantt Charts6.175 Ratings
Scheduling6.6163 Ratings
Workflow Automation6.2101 Ratings
Mobile Access7.7184 Ratings
Search6.5169 Ratings
Visual planning tools6.7117 Ratings
Communication
Comparison of Communication features of Product A and Product B
Microsoft Teams
7.5
201 Ratings
6% below category average
Chat8.7200 Ratings
Notifications7.6199 Ratings
Discussions8.0187 Ratings
Surveys7.3111 Ratings
Internal knowledgebase7.0122 Ratings
Integrates with GoToMeeting6.547 Ratings
Integrates with Gmail and Google Hangouts5.743 Ratings
Integrates with Outlook9.0155 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Microsoft Teams
7.2
186 Ratings
9% below category average
Versioning7.2130 Ratings
Video files7.1158 Ratings
Audio files7.4160 Ratings
Document collaboration8.3173 Ratings
Access control7.7156 Ratings
Advanced security features6.9117 Ratings
Integrates with Google Drive5.353 Ratings
Device sync7.4132 Ratings
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Microsoft Teams
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User Ratings
Microsoft Teams
Likelihood to Recommend
7.9
(279 ratings)
Likelihood to Renew
3.8
(9 ratings)
Usability
8.4
(63 ratings)
Availability
9.0
(1 ratings)
Performance
8.0
(1 ratings)
Support Rating
8.3
(113 ratings)
Implementation Rating
10.0
(1 ratings)
Contract Terms and Pricing Model
6.3
(7 ratings)
Product Scalability
10.0
(1 ratings)
Professional Services
7.0
(7 ratings)
User Testimonials
Microsoft Teams
Likelihood to Recommend
Microsoft
Positive: The virtual workspace created for a work team within the same company, for the resemblance of information and communications in one place.Negative: The access for members of a non-profit organization who have external emails from the host but need the same access as an internal person since their volunteer work is part of the very core of the federation.
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Pros
Microsoft
  • Virtual meetings - ease of set up and execution
  • File sharing! We build channels for projects, and being able to invite only project members is huge!
  • Peer-to-peer communications - being able to "ping" one of my colleagues, either text, video or call-only, on-demand, is what runs our business.
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Cons
Microsoft
  • The feature of notifications in the mobile application could be improved. Sometimes notifications of different teams are not visible and are only visible when the application is opened.
  • It uses lots of computational resources while running and thus, slows down the system sometimes.
  • It allows a few channels per team. The number of channels could be increased for better productivity.
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Likelihood to Renew
Microsoft
Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
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Usability
Microsoft
User experience has been much better than the previous Skype for Business app. It has an easy-to-use interface with persistent chats. The search feature is very fast and useful. MS Teams has mostly focused on Collaboration and team building features which are very useful for organizational communications. Since Teams is accessible from multiple platforms like Laptop, Desktop, Mobile phones, etc it has been very convenient from a Mobility perspective.
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Reliability and Availability
Microsoft
Rare, but outages do happen
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Performance
Microsoft
Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
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Support Rating
Microsoft
Using Microsoft Teams has resulted in much faster business communications with both co-workers and consultants. There has been little need for support with this software as the interface is very intuitive and the product is overall very well designed. We did encounter an issue with the built-in phone service, however, this was quickly resolved by the support team.
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Implementation Rating
Microsoft
I find everything I need for my day-to-day work.
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Alternatives Considered
Microsoft
Our company and IT department previously used Skype for our communication needs. Skype was not dependable in my opinion, because it seems each time I used it during a call and/or a meeting, I and several other team members would get disconnected more than once. This caused a great interruption of our meeting, caused team members to have to ask others to repeat themselves and caused a general lack of interest in employee attendance during meetings.
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Contract Terms and Pricing Model
Microsoft
Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
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Scalability
Microsoft
It does not appear to have a limit to how many teams and employees we can have using it
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Professional Services
Microsoft
I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
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Return on Investment
Microsoft
  • I'm not sure I can point to a specific ROI, but it has improved our ability to communicate and work more effectively together.
  • It's also nice to have records of every interaction, photo, and document that has been shared. Less chance of something completely disappearing.
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ScreenShots