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MS Teams Review
October 24, 2022

MS Teams Review

Michael Krumm | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Teams

  • Voice
  • Chat
  • One-stop shop for SharePoint, Office365, Forms, and other apps
  • Project management and project assignments
  • Video communications and demonstrations
  • Assignment tracking
  • Scheduling calendar
  • Stream video
  • Audio/Video Communications
  • Text Communications (chat)
  • Project Management (handoffs, status, deadlines, etc)
  • Surveys, Quizzes/Exams
  • Calendar
  • Stream is a little clunky and not part of the standard enterprise license
  • Multiple views in one browser capability is badly needed (example: I need chat, files, project blocks, calendar all open at the same time, but it won't let me do that). To get multiple panels, I have to run 3-4 different browsers (Chrome, Firefox, Opera, Edge) concurrently, plus the app.
  • Multi-device access to the same tools and data
  • Audio/Video meetings
  • Scheduling Calendar
  • Chat
  • Project Management
  • Team collaboration
  • The "left hand" is able to know what the "right hand" is doing. It's wonderful.
  • Our team is able to accept triple the work volume than before.
  • Our only concern is MS Teams is fast becoming a potential central point of failure.
MS Teams is backed by a trusted name/company. Products and apps inside the MS Teams world appear to have been carefully thought out. The competitors to MS Teams don't come close.

Do you think Microsoft Teams delivers good value for the price?

Yes

Are you happy with Microsoft Teams's feature set?

Yes

Did Microsoft Teams live up to sales and marketing promises?

Yes

Did implementation of Microsoft Teams go as expected?

No

Would you buy Microsoft Teams again?

Yes

Microsoft Teams has completely improved our team's workflow. We are far more productive collaborating now then we've ever been.

Microsoft Teams Feature Ratings

Project Management
7.7
Task Management
8
Gantt Charts
5
Scheduling
10
Workflow Automation
10
Mobile Access
7
Search
5
Visual planning tools
9
Communication
9.0
Chat
10
Notifications
10
Discussions
10
Surveys
6
Internal knowledgebase
8
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
Not Rated
Integrates with Outlook
10
File Sharing & Management
7.8
Versioning
8
Video files
5
Audio files
7
Document collaboration
10
Access control
9
Advanced security features
Not Rated
Integrates with Google Drive
Not Rated
Device sync
8

Using Microsoft Teams

It still does not allow me to run multiple sessions (tabs) in the same browser so I can easily copy and paste content between Chat, Calendar, Projects, Office, etc). I still have to run different browsers at the same time plus the MS Teams App so I can have dedicated windows for chat, calendar, etc. This is quite a nuisance for many of us.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Chat
  • Audio/Video calling
  • Project management
  • Office
  • Copy and paste between chat, calendar, project management - I have to run multiple browsers and dedicate each to a function so I can easily copy and paste between them.
  • Setting up a meeting in MS Teams Calendar is slightly cumbersome.
Yes - Very well!

Microsoft Teams Reliability

It does not appear to have a limit to how many teams and employees we can have using it.
Rare, but outages do happen.
Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.