Microsoft Teams Meets the Needs of Modern Workplace
January 28, 2026

Microsoft Teams Meets the Needs of Modern Workplace

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Teams

I use several Microsoft Teams functions in my organization including the webinar feature, channels and MS planner.

These tools allow our staff to connect and communicate on various topics and projects in clear, streamlined channels while the webinar features allows us to provide education and training to our customers. The ability to have folders and files within each channel keeps information in one centralized location that's easily accessible by both our in-office and remote staff.

Pros

  • Keeps files organized by topic, keyword, year, and status
  • Provides a specific location for staff to communicate and share and receive updates on various projects
  • Connects information seamlessly from MS tool to MS tool (i.e. being able to share emails directly to a OneNote page)

Cons

  • The webinars feature has some missing functionally such as the ability for all users to use the Q&A feature (only those with a Microsoft Teams account can use it now), the ability to upload documents for attendees to easily access and download, and the ability for presenters and organizers to easily chat amongst themselves throughout the webinar.
  • The "Channels" organization hierarchy could be more clear. If you have several channels set up, it can get clunky and hard to find the specific channel you are looking for.
  • The MS Planner tool lacks functionality and organization. You cannot assign more than one person to a task and it's confusing when you try to share tasks with people - it would be nice if they were automatically added to someone's calendar.
  • It has reduced the number of tools our organization pays for (i.e. task management tools, MS Office tools, webinar tools) and therefore has had a cost savings for the organization (I'm unsure of specific numbers).
  • Reduced the amount of staff hours spent looking for documents and working to provide a centralized location to house information.
  • Includes safety and security features ensuring my organization is less vulnerable to cyber threats.
It works well for our organization and provides numerous benefits but also has a few features that could use functionality improvements.

Do you think Microsoft Teams delivers good value for the price?

Not sure

Are you happy with Microsoft Teams's feature set?

Yes

Did Microsoft Teams live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Microsoft Teams go as expected?

I wasn't involved with the implementation phase

Would you buy Microsoft Teams again?

Yes

It is well-suited for an organization with many team members who are scattered throughout different locations. It offers organization and clarity to projects, files, and tasks in one centralized location. It would be a bit of an overkill for a small organization where everyone is in the same location 5 days a week.

Microsoft Teams Feature Ratings

Project Management
6.8
Task Management
4
Gantt Charts
Not Rated
Scheduling
8
Workflow Automation
Not Rated
Mobile Access
9
Search
8
Visual planning tools
5
Communication
9.0
Chat
9
Notifications
9
Discussions
9
Surveys
Not Rated
Internal knowledgebase
9
File Sharing & Management
9.0
Versioning
9
Video files
9
Audio files
8
Document collaboration
10
Access control
9
Advanced security features
Not Rated
Device sync
9

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