What users are saying about
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Top Rated
972 Ratings
This review does not include a rating.

Webex App

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Top Rated
972 Ratings
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Score 8.5 out of 100

Feature Set Ratings

    Project Management

    Boardwalk Communicator

    Feature Set Not Supported
    N/A
    8.2

    Webex App

    82%
    Webex App ranks higher in 7/7 features

    Task Management

    N/A
    0 Ratings
    8.3
    83%
    196 Ratings

    Gantt Charts

    N/A
    0 Ratings
    7.7
    77%
    112 Ratings

    Scheduling

    N/A
    0 Ratings
    8.7
    87%
    287 Ratings

    Workflow Automation

    N/A
    0 Ratings
    7.9
    79%
    154 Ratings

    Mobile Access

    N/A
    0 Ratings
    8.9
    89%
    322 Ratings

    Search

    N/A
    0 Ratings
    8.0
    80%
    259 Ratings

    Visual planning tools

    N/A
    0 Ratings
    8.1
    81%
    175 Ratings

    Communication

    Boardwalk Communicator

    Feature Set Not Supported
    N/A
    8.4

    Webex App

    84%
    Webex App ranks higher in 8/8 features

    Chat

    N/A
    0 Ratings
    8.9
    89%
    353 Ratings

    Notifications

    N/A
    0 Ratings
    8.6
    86%
    347 Ratings

    Discussions

    N/A
    0 Ratings
    8.8
    88%
    329 Ratings

    Surveys

    N/A
    0 Ratings
    7.8
    78%
    218 Ratings

    Internal knowledgebase

    N/A
    0 Ratings
    7.9
    79%
    200 Ratings

    Integrates with GoToMeeting

    N/A
    0 Ratings
    8.2
    82%
    130 Ratings

    Integrates with Gmail and Google Hangouts

    N/A
    0 Ratings
    8.1
    81%
    157 Ratings

    Integrates with Outlook

    N/A
    0 Ratings
    8.7
    87%
    302 Ratings

    File Sharing & Management

    Boardwalk Communicator

    Feature Set Not Supported
    N/A
    8.3

    Webex App

    83%
    Webex App ranks higher in 8/8 features

    Versioning

    N/A
    0 Ratings
    8.0
    80%
    183 Ratings

    Video files

    N/A
    0 Ratings
    8.1
    81%
    276 Ratings

    Audio files

    N/A
    0 Ratings
    8.5
    85%
    274 Ratings

    Document collaboration

    N/A
    0 Ratings
    8.3
    83%
    266 Ratings

    Access control

    N/A
    0 Ratings
    8.3
    83%
    234 Ratings

    Advanced security features

    N/A
    0 Ratings
    8.3
    83%
    244 Ratings

    Integrates with Google Drive

    N/A
    0 Ratings
    8.3
    83%
    149 Ratings

    Device sync

    N/A
    0 Ratings
    8.4
    84%
    221 Ratings

    Attribute Ratings

      Likelihood to Recommend

      Boardwalk Communicator

      N/A
      0 Ratings
      8.8

      Webex App

      88%
      416 Ratings

      Likelihood to Renew

      Boardwalk Communicator

      N/A
      0 Ratings
      6.9

      Webex App

      69%
      7 Ratings

      Usability

      Boardwalk Communicator

      N/A
      0 Ratings
      8.8

      Webex App

      88%
      353 Ratings

      Availability

      Boardwalk Communicator

      N/A
      0 Ratings
      10.0

      Webex App

      100%
      1 Rating

      Performance

      Boardwalk Communicator

      N/A
      0 Ratings
      9.0

      Webex App

      90%
      1 Rating

      Support Rating

      Boardwalk Communicator

      N/A
      0 Ratings
      8.5

      Webex App

      85%
      392 Ratings

      In-Person Training

      Boardwalk Communicator

      N/A
      0 Ratings
      9.1

      Webex App

      91%
      2 Ratings

      Online Training

      Boardwalk Communicator

      N/A
      0 Ratings
      8.6

      Webex App

      86%
      2 Ratings

      Implementation Rating

      Boardwalk Communicator

      N/A
      0 Ratings
      9.0

      Webex App

      90%
      5 Ratings

      Product Scalability

      Boardwalk Communicator

      N/A
      0 Ratings
      10.0

      Webex App

      100%
      1 Rating

      Likelihood to Recommend

      Boardwalk Communicator

      No answers on this topic

      Webex App

      It is a software that, in our experience, has been phenomenal; I recommend it with total security; since long-distance communications are of good quality, it is necessary to implement the Webex App and leave behind the different similar software that have flaws, many limitations in terms of seamless communications, I highly recommend the Webex app and give it 10 points because it deserves it.
      Meredith Wheeler | TrustRadius Reviewer

      Pros

      Boardwalk Communicator

      No answers on this topic

      Webex App

      • The voice enhancement and background noise removal reduces disruptions during meetings.
      • Engagement dynamic polling and Q&As helps have a more engaging audience during meetings.
      • The video and audio are clear and good quality.
      • The language translator allows communication with clients speaking different languages.
      • It is easy to use for everyone and the dashboard is clearly organized.
      Aleena Kamavazi | TrustRadius Reviewer

      Cons

      Boardwalk Communicator

      No answers on this topic

      Webex App

      • Webex App is complete for the most part, but what is not so complete is using it on our mobile devices as it doesn't have the same features as on desktop, they can add more features to make it a seamless system.
      • The subscription price surprised us a bit, since it is a bit expensive, it is not unaffordable, but it seems a bit excessive to us.
      Christine Bergen | TrustRadius Reviewer

      Pricing Details

      Boardwalk Communicator

      General

      Free Trial
      Free/Freemium Version
      Yes
      Premium Consulting/Integration Services
      Entry-level set up fee?

      Starting Price

      $10 per month

      Boardwalk Communicator Editions & Modules

      Additional Pricing Details

      Webex App

      General

      Free Trial
      Yes
      Free/Freemium Version
      Yes
      Premium Consulting/Integration Services
      Yes
      Entry-level set up fee?
      Optional

      Starting Price

      $0 user/month

      Webex App Editions & Modules

      Edition
      Basic Plan$0.001
      Meet Plan$13.501
      Meet + Call Plan$25.001
      Enterprise PlanContact Sales
      1. user/month
      2. none
      Additional Pricing Details

      Likelihood to Renew

      Boardwalk Communicator

      No score
      No answers yet
      No answers on this topic

      Webex App

      Webex App 6.9
      Based on 7 answers
      Now, we can't see any other option but Cisco Webex Teams and Cisco's collaboration products to keep our communications up to date and with enough tools and features to confront any posible situation, being a normal work year or a year like this 2020, wich has make us all prove ourselves what we're able to do in manners we haven't even think of before.
      Anonymous | TrustRadius Reviewer

      Usability

      Boardwalk Communicator

      No score
      No answers yet
      No answers on this topic

      Webex App

      Webex App 8.8
      Based on 353 answers
      As I’ve mentioned before, Webex App's usability is the worst. I hate using it. It needs a fundamental rethink to make the design much more accessible. Look it gives me a headache from a UI/UX perspective. I want this app to get better but I hate using it. I wish we used Zoom
      Anonymous | TrustRadius Reviewer

      Reliability and Availability

      Boardwalk Communicator

      No score
      No answers yet
      No answers on this topic

      Webex App

      Webex App 10.0
      Based on 1 answer
      We have not ran into any availability issues or concerns with WebEx. Product reliability has been great
      Brian Munn | TrustRadius Reviewer

      Performance

      Boardwalk Communicator

      No score
      No answers yet
      No answers on this topic

      Webex App

      Webex App 9.0
      Based on 1 answer
      I believe as with any cloud based application or solution that your individual connectivity is key to making the product a success. WebEx works will with just about any internet connection from cellular to WiFi
      Brian Munn | TrustRadius Reviewer

      Support Rating

      Boardwalk Communicator

      No score
      No answers yet
      No answers on this topic

      Webex App

      Webex App 8.5
      Based on 392 answers
      It's a fantastic product, but nothing is perfect, and there's always room for improvement, hence the 9/10. The integrations, the application available from the application itself, and API make this a well-supported solution for any organisation. Cisco also allows you to raise support cases specifically for Webex App (subject to support contracts, I presume), ensuring that these go to the correct team after opening the case.
      Anonymous | TrustRadius Reviewer

      In-Person Training

      Boardwalk Communicator

      No score
      No answers yet
      No answers on this topic

      Webex App

      Webex App 9.1
      Based on 2 answers
      I am very satisfied with my experience with Webex App in online training. The creation of the event is very easy with the possibility of scheduling it in advance. The management of participants, organizers, and animators is complete. The invitations are automated and by simply using emails we can create all the schedules of the training session
      Abderrahim Benslimane | TrustRadius Reviewer

      Online Training

      Boardwalk Communicator

      No score
      No answers yet
      No answers on this topic

      Webex App

      Webex App 8.6
      Based on 2 answers
      Very easy to create. All operations are done without any problems with our business growth. All people like the experience including me as an instructor. The tools that WebEx App offers us are very complete for working in a virtual classroom, whether it is sharing the screen, the different display modes, the whiteboard, or even the scoring tools on the screen, it allows me to do my job as an instructor as if I was face to face with the participants.
      Abderrahim Benslimane | TrustRadius Reviewer

      Implementation Rating

      Boardwalk Communicator

      No score
      No answers yet
      No answers on this topic

      Webex App

      Webex App 9.0
      Based on 5 answers
      Management involvement to get users to adopt is key. Users have a hard time changing to new software.
      Brian Munn | TrustRadius Reviewer

      Alternatives Considered

      Boardwalk Communicator

      No answers on this topic

      Webex App

      I think Webex App is somewhat better than other video conferencing apps due to following reasons -
      • Better quality of recorded sessions
      • Better in terms of options for meeting customization
      • Can be integrated with Outlook
      • Ease of use
      It does not mean that other meeting apps are not good, they are also very useful, but in the above mentioned areas, I find Webex App better in performance.
      Anonymous | TrustRadius Reviewer

      Scalability

      Boardwalk Communicator

      No score
      No answers yet
      No answers on this topic

      Webex App

      Webex App 10.0
      Based on 1 answer
      Cisco has designed WebEx to be scalable from small companies with only a few employees to enterprise organizations with thousands or employees without loosing any features or functionality
      Brian Munn | TrustRadius Reviewer

      Return on Investment

      Boardwalk Communicator

      No answers on this topic

      Webex App

      • We have a different approach because we are working in the Education field. Many students use now Webex in their jobs.
      • Many teachers have now good skills for online education due to Webex conferences.
      • Our students have good jobs and they manage to access Universities due to our Webex conferences.
      Anonymous | TrustRadius Reviewer

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