What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
972 Ratings

Webex App

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
972 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Feature Set Ratings

Project Management

8.2

Webex App

82%

Task Management

8.3
83%
196 Ratings

Gantt Charts

7.7
77%
112 Ratings

Scheduling

8.7
87%
287 Ratings

Workflow Automation

7.9
79%
154 Ratings

Mobile Access

8.9
89%
322 Ratings

Search

8.0
80%
259 Ratings

Visual planning tools

8.1
81%
175 Ratings

Communication

8.4

Webex App

84%

Chat

8.9
89%
353 Ratings

Notifications

8.6
86%
347 Ratings

Discussions

8.8
88%
329 Ratings

Surveys

7.8
78%
218 Ratings

Internal knowledgebase

7.9
79%
200 Ratings

Integrates with GoToMeeting

8.2
82%
130 Ratings

Integrates with Gmail and Google Hangouts

8.1
81%
157 Ratings

Integrates with Outlook

8.7
87%
302 Ratings

File Sharing & Management

8.3

Webex App

83%

Versioning

8.0
80%
183 Ratings

Video files

8.1
81%
276 Ratings

Audio files

8.5
85%
274 Ratings

Document collaboration

8.3
83%
266 Ratings

Access control

8.3
83%
234 Ratings

Advanced security features

8.3
83%
244 Ratings

Integrates with Google Drive

8.3
83%
149 Ratings

Device sync

8.4
84%
221 Ratings

Attribute Ratings

Likelihood to Recommend

8.8

Webex App

88%
416 Ratings

Likelihood to Renew

6.9

Webex App

69%
7 Ratings

Usability

8.8

Webex App

88%
353 Ratings

Availability

10.0

Webex App

100%
1 Rating

Performance

9.0

Webex App

90%
1 Rating

Support Rating

8.5

Webex App

85%
392 Ratings

In-Person Training

9.1

Webex App

91%
2 Ratings

Online Training

8.6

Webex App

86%
2 Ratings

Implementation Rating

9.0

Webex App

90%
5 Ratings

Product Scalability

10.0

Webex App

100%
1 Rating

Likelihood to Recommend

Webex App

It is a software that, in our experience, has been phenomenal; I recommend it with total security; since long-distance communications are of good quality, it is necessary to implement the Webex App and leave behind the different similar software that have flaws, many limitations in terms of seamless communications, I highly recommend the Webex app and give it 10 points because it deserves it.
Meredith Wheeler | TrustRadius Reviewer

Pros

Webex App

  • The voice enhancement and background noise removal reduces disruptions during meetings.
  • Engagement dynamic polling and Q&As helps have a more engaging audience during meetings.
  • The video and audio are clear and good quality.
  • The language translator allows communication with clients speaking different languages.
  • It is easy to use for everyone and the dashboard is clearly organized.
Aleena Kamavazi | TrustRadius Reviewer

Cons

Webex App

  • Webex App is complete for the most part, but what is not so complete is using it on our mobile devices as it doesn't have the same features as on desktop, they can add more features to make it a seamless system.
  • The subscription price surprised us a bit, since it is a bit expensive, it is not unaffordable, but it seems a bit excessive to us.
Christine Bergen | TrustRadius Reviewer

Pricing Details

Webex App

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

$0 user/month

Webex App Editions & Modules

Edition
Basic Plan$0.001
Meet Plan$13.501
Meet + Call Plan$25.001
Enterprise PlanContact Sales
  1. user/month
  2. none
Additional Pricing Details

Likelihood to Renew

Webex App

Webex App 6.9
Based on 7 answers
Now, we can't see any other option but Cisco Webex Teams and Cisco's collaboration products to keep our communications up to date and with enough tools and features to confront any posible situation, being a normal work year or a year like this 2020, wich has make us all prove ourselves what we're able to do in manners we haven't even think of before.
Anonymous | TrustRadius Reviewer

Usability

Webex App

Webex App 8.8
Based on 353 answers
As I’ve mentioned before, Webex App's usability is the worst. I hate using it. It needs a fundamental rethink to make the design much more accessible. Look it gives me a headache from a UI/UX perspective. I want this app to get better but I hate using it. I wish we used Zoom
Anonymous | TrustRadius Reviewer

Reliability and Availability

Webex App

Webex App 10.0
Based on 1 answer
We have not ran into any availability issues or concerns with WebEx. Product reliability has been great
Brian Munn | TrustRadius Reviewer

Performance

Webex App

Webex App 9.0
Based on 1 answer
I believe as with any cloud based application or solution that your individual connectivity is key to making the product a success. WebEx works will with just about any internet connection from cellular to WiFi
Brian Munn | TrustRadius Reviewer

Support Rating

Webex App

Webex App 8.5
Based on 392 answers
It's a fantastic product, but nothing is perfect, and there's always room for improvement, hence the 9/10. The integrations, the application available from the application itself, and API make this a well-supported solution for any organisation. Cisco also allows you to raise support cases specifically for Webex App (subject to support contracts, I presume), ensuring that these go to the correct team after opening the case.
Anonymous | TrustRadius Reviewer

In-Person Training

Webex App

Webex App 9.1
Based on 2 answers
I am very satisfied with my experience with Webex App in online training. The creation of the event is very easy with the possibility of scheduling it in advance. The management of participants, organizers, and animators is complete. The invitations are automated and by simply using emails we can create all the schedules of the training session
Abderrahim Benslimane | TrustRadius Reviewer

Online Training

Webex App

Webex App 8.6
Based on 2 answers
Very easy to create. All operations are done without any problems with our business growth. All people like the experience including me as an instructor. The tools that WebEx App offers us are very complete for working in a virtual classroom, whether it is sharing the screen, the different display modes, the whiteboard, or even the scoring tools on the screen, it allows me to do my job as an instructor as if I was face to face with the participants.
Abderrahim Benslimane | TrustRadius Reviewer

Implementation Rating

Webex App

Webex App 9.0
Based on 5 answers
Management involvement to get users to adopt is key. Users have a hard time changing to new software.
Brian Munn | TrustRadius Reviewer

Alternatives Considered

Webex App

I think Webex App is somewhat better than other video conferencing apps due to following reasons -
  • Better quality of recorded sessions
  • Better in terms of options for meeting customization
  • Can be integrated with Outlook
  • Ease of use
It does not mean that other meeting apps are not good, they are also very useful, but in the above mentioned areas, I find Webex App better in performance.
Anonymous | TrustRadius Reviewer

Scalability

Webex App

Webex App 10.0
Based on 1 answer
Cisco has designed WebEx to be scalable from small companies with only a few employees to enterprise organizations with thousands or employees without loosing any features or functionality
Brian Munn | TrustRadius Reviewer

Return on Investment

Webex App

  • We have a different approach because we are working in the Education field. Many students use now Webex in their jobs.
  • Many teachers have now good skills for online education due to Webex conferences.
  • Our students have good jobs and they manage to access Universities due to our Webex conferences.
Anonymous | TrustRadius Reviewer

Add comparison