Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Webex App
Score 8.4 out of 10
N/A
The Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.
$0
user/month
Pricing
Webex App
Editions & Modules
Basic Plan
$0.00
user/month
Meet Plan
$13.50
user/month
Meet + Call Plan
$25.00
user/month
Enterprise Plan
Contact Sales
Offerings
Pricing Offerings
Webex App
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level Setup FeeOptional
Additional Details
More Pricing Information
Community Pulse
Webex App
Considered Both Products
Webex App
Chose Webex App
Webex provides collaboration and communication without needing to be connecting directly to our network. Any sensitive information that needs to stay inside our company would still require us to VPN in or provide additional security but we also trusted Webex to secure our …
Chose Webex App
Webex stands out for its comprehensive features and enterprise level security that cater well to hybrid work environments. Webex app is a unified communication tool unlike other platforms.
Chose Webex App
We really haven't used or evaluated any other products that compare to Webex (formerly Cisco Spark / Webex Teams) so I can't really compare them. We chose Webex Teams because I tried the free one for a while and when they included it with Webex Meetings it was a no brainer! It …
Chose Webex App
Based on comparisons with similar tools, here’s an evaluation of how Webex App stacks up:1. **Microsoft Teams**: Offers a robust set of collaboration features, including document sharing via SharePoint and integrations with Microsoft Office. However, Webex App excels in terms …
Chose Webex App
Webex App is far superior to Calendar Hero, Microsoft Teams, and Hub for Teams in many ways but most importantly it was more cost effective for our small business. It was also more user friendly and worked on many platforms, besides just the app, desktop, etc as well. We …
Chose Webex App
Microsoft Teams is the main competitor of the Webex App. But it provides services for less cost than Webex App. And also teams are used by majority of companies in software industries due to its support for other Microsoft services.
Chose Webex App
Webex App is better than other tools because it can be easily used both by employee and internal partners and external ones.
Other tools ask for credential passcode or tailor made permission, Webex App doesn’t work in this sense and this is a plus.
Also Webex App reminds you …
Chose Webex App
Webex is the only product we used and we are very satisified with it.
Chose Webex App
UI is too good along with no sound glitch all the time compared to previous platform.
Chose Webex App
In my opinion, Webex App is better than Teams and GChat in searching and filtering, but equal to Slack.

In my opinion, Webex App is extremely worst at screenshooting than all the other tools, as well as worst in threading than all those tools.
Chose Webex App
Webex App stands out in this crowded space of similar products due to it's high audio and video quality during meetings. It's transcript generation, video recording and other AI features makes it a great product for team collboration and communication. However, it's cost and …
Chose Webex App
Slido is the best tool for conference feedback, online, live, and hybrid. I don't use it with Webex, though, as chat and questions are usually enough. As a moderator, I also do not decide od extra tools, probably Slido costs extra. (Our company pays for Slido but not for Webex, …
Chose Webex App
It has far more features available, at a lower price, with a great multi-platform capability and guarantees an always-on utilization
Chose Webex App
the video was not clear and latency was high even when the bandwidth is 500mbps and if the number of users increased in a meeting, then its impossible for us to use cameras. this is the reason why we shifted to Webex App
Chose Webex App
Zoom and Google Meet are cheaper in costing but Webex App is more efficient in handling team wise meetings, sending email notifications about the meeting and notifying people just before the meeting. Zoom and good meet are advised if the costing is to be considered as a …
Chose Webex App
Our organisation has decided to use Webex for internal communication. Unfortunately, I don't know the reasons behind this, it was decided by IT and not by the individuals in the organisation. As far as I know, however, the majority are satisfied and would recommend Webex to …
Chose Webex App
Compared with Webex, Microsoft Teams has a more intuitive interface and better integration with Outlook. My organization was using Webex before the COVID-19 pandemic and continues to use it. We have now fully transitioned over to Microsoft Teams for smaller team meetings, with …
Chose Webex App
Teams natively integrates services and features of our organization because we are a Microsoft shop. For this reason alone, WebEx will never compete. Slack, however, is a trendy solution that integrates well with everything (as long as you are willing to work with 3rd party …
Chose Webex App
Vonage may be one of the oldest or original VOIP phone systems, but Webex holds it's own to them. Webex uses screen sharing and video meetings which is better for our staff to instantly touch base with each other when needed.
Features
Webex App
Project Management
Comparison of Project Management features of Product A and Product B
Webex App
7.6
595 Ratings
1% below category average
Task Management7.3337 Ratings
Gantt Charts6.9159 Ratings
Scheduling8.5467 Ratings
Workflow Automation7.1229 Ratings
Mobile Access8.5559 Ratings
Search7.5473 Ratings
Visual planning tools7.2259 Ratings
Communication
Comparison of Communication features of Product A and Product B
Webex App
7.8
638 Ratings
2% below category average
Chat8.7628 Ratings
Notifications8.7619 Ratings
Discussions8.4572 Ratings
Surveys8.1320 Ratings
Internal knowledgebase7.8287 Ratings
Integrates with GoToMeeting8.6152 Ratings
Integrates with Gmail and Google Hangouts3.3175 Ratings
Integrates with Outlook9.0381 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Webex App
7.7
551 Ratings
2% below category average
Versioning8.1333 Ratings
Video files7.8477 Ratings
Audio files8.1476 Ratings
Document collaboration8.1444 Ratings
Access control7.9351 Ratings
Advanced security features8.3362 Ratings
Integrates with Google Drive4.7171 Ratings
Device sync8.3332 Ratings
Best Alternatives
Webex App
Small Businesses
Stackby
Stackby
Score 9.1 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
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User Ratings
Webex App
Likelihood to Recommend
8.5
(705 ratings)
Likelihood to Renew
8.5
(34 ratings)
Usability
8.6
(391 ratings)
Availability
8.5
(12 ratings)
Performance
7.5
(11 ratings)
Support Rating
8.6
(396 ratings)
In-Person Training
8.9
(4 ratings)
Online Training
8.5
(6 ratings)
Implementation Rating
6.8
(15 ratings)
Configurability
7.1
(14 ratings)
Ease of integration
8.5
(11 ratings)
Product Scalability
7.8
(11 ratings)
Vendor post-sale
8.6
(10 ratings)
Vendor pre-sale
8.5
(12 ratings)
User Testimonials
Webex App
Likelihood to Recommend
Cisco
It can be useful for organizations which uses hybrid and work from home model. By using this application we can seamlessly connect with each and every person in the organization. Used to conduct meetings about progress of project and can be able to present our data to others by screensharing option.
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Pros
Cisco
  • The online meeting within the internal team using Webex App is always a good experience as it helps well in sharing screen, and any content for that matter.
  • It helps in arranging online interviews and it is also very good experience using the web version of Webex App.
  • It also helps in arranging online training sessions and webinars which generally involve huge number of participants generally over 200+ participants and Webex App handles it very well.
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Cons
Cisco
  • Compared to zoom, I think the user experience is not as good.
  • I am not familiar with more detailed options; maybe they are too hidden: how do I integrate Slido better?
  • Not a fan of a mobile app. Maybe needs some improvement.
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Likelihood to Renew
Cisco
While Webex has strong adoption on the administrative side, the LTI tool for Webex is lacking some important support for teaching and learning. Therefore, faculty do not see much value in Webex and prefer to use other tools that are easier to access and more likely to benefit their students within the LMS. Webex has not been the easiest to work with for identifying pedagogical roadmap improvements, especially compared to competitors who work closely in the education space
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Usability
Cisco
Webex is quite usable, and it is, in fact very easy to use as well. You don't need a lot of documentation to learn how to use the app as it's mostly self-explanatory. The user interface is easy on the eyes, and people can see buttons without issues. Overall, WebEx's front-end design is great and I don't have much issue with it.
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Reliability and Availability
Cisco
I would say every time I open it, it is there, there are times that our users have to sign out and back in to get it to work or even do a full exit as the app will disconnect from the controlling the desk phone, but some easy steps to sign-out or fully exit the app gets the user back up and running quickly.
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Performance
Cisco
On standalone it works fine, it used to consume a considerable amount of system resources in the past, but with updates and upgrades, this has improved quite a lot. As far as integrations with other systems, we have not come across any critical issues with the app.
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Support Rating
Cisco
Talking about Webex App technical support is talking about the quality because they are always attentive and willing to attend to our needs, and the response is immediate; every time we have needed help to solve a problem or find out a function, they have not responded quickly, Cisco has always been characterized by being efficient and deserving 10 points.
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In-Person Training
Cisco
I am very satisfied with my experience with Webex App in online training. The creation of the event is very easy with the possibility of scheduling it in advance. The management of participants, organizers, and animators is complete. The invitations are automated and by simply using emails we can create all the schedules of the training session
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Online Training
Cisco
I would rate the online training 8/10. It provided clear and well-structured content, making it easy to understand the core features of Webex. However, I believe it could have been more interactive, with practical exercises or real-life scenarios to enhance user engagement. More advanced topics or troubleshooting guides could also be helpful for deeper learning.
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Implementation Rating
Cisco
There was quite a bit of back and forth with TAC and Cisco Reps to get it fully up and running but we did get there. Some of which had to do with documentation was not fully understandable. But with Cisco TAC we were able to get fully up and running.
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Alternatives Considered
Cisco
Microsoft Teams, while being built for more file sharing, completely misses the mark. I prefer Webex App which focuses on being a great chat tool, rather than trying to become something it is not. Slack is preferred over Webex App, but just barely, and it is only because Slack has a slightly more intuitive group discussion function.
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Scalability
Cisco
Once everything is in place on the back end getting Webex on a user's PC is now very easy and with single sign-on, users are able to sign in without having to remember another password. Just make sure you have all the user settings in CUCM, CUC set right, and that they have the needed licenses in Webex Control Hub.
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Return on Investment
Cisco
  • Comfort in switching multiple OS platforms, when there is similar UI design.
  • HD video quality and HD screen share, make up presentations look more professional and standardized.
  • Less call/meeting drops as seen in other platforms applications.
  • Builds a level of trust, when we connect on Cisco's application platform with customers who are having their whole communication infrastructure shifted to Cisco Webex App.
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ScreenShots