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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bonita Platform

    Score4 out of 10
    N/ABonita is an open-source business process and workflow management platform created by the French National Institute for Research in Computer Science. It is available as a free community edition or as a commercial subscription product.N/A

    ServiceNow App Engine

    Score8.1 out of 10
    N/AServiceNow App Engine is a low-code development environment for building workflow-oriented business applications on the ServiceNow AI Platform. It is used by citizen developers, application developers, and platform administrators to create request-management, case-management, operations, approval, and departmental applications that share ServiceNow’s data, security, automation, and user-experience framework.N/A
    Pricing
    Bonita PlatformServiceNow App Engine
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Bonita PlatformServiceNow App Engine
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Bonita PlatformServiceNow App Engine
    Considered Both Products
    Bonitasoft
    No answer on this topic
    ServiceNow
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    23 Answers
    92%
    Would buy again
    12 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    21 Answers
    100%
    Delivers good value for the price
    12 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    24 Answers
    100%
    Happy with the feature set
    13 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    18 Answers
    80%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    86%
    Implementation went as expected
    19 Answers
    100%
    Implementation went as expected
    9 Answers
    Features
    Bonita PlatformServiceNow App Engine
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Bonita Platform and ServiceNow App Engine
    Feature
    Bonita Platform
    6.4
    43 Ratings
    19% below category average
    ServiceNow App Engine
    -
    Ratings
    Dashboards6.041 Ratings00 Ratings
    Standard reports5.540 Ratings00 Ratings
    Custom reports7.740 Ratings00 Ratings
    Process Engine
    Comparison of Process Engine features of Bonita Platform and ServiceNow App Engine
    Feature
    Bonita Platform
    7.7
    53 Ratings
    8% below category average
    ServiceNow App Engine
    -
    Ratings
    Process designer9.052 Ratings00 Ratings
    Process simulation6.910 Ratings00 Ratings
    Business rules engine8.242 Ratings00 Ratings
    SOA support6.440 Ratings00 Ratings
    Process player6.78 Ratings00 Ratings
    Support for modeling languages9.038 Ratings00 Ratings
    Form builder8.148 Ratings00 Ratings
    Model execution6.948 Ratings00 Ratings
    Collaboration
    Comparison of Collaboration features of Bonita Platform and ServiceNow App Engine
    Feature
    Bonita Platform
    5.9
    24 Ratings
    34% below category average
    ServiceNow App Engine
    -
    Ratings
    Social collaboration tools5.924 Ratings00 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of Bonita Platform and ServiceNow App Engine
    Feature
    Bonita Platform
    6.8
    34 Ratings
    17% below category average
    ServiceNow App Engine
    -
    Ratings
    Content management6.834 Ratings00 Ratings
    Low-Code Development
    Comparison of Low-Code Development features of Bonita Platform and ServiceNow App Engine
    Feature
    Bonita Platform
    -
    Ratings
    ServiceNow App Engine
    8.1
    12 Ratings
    4% below category average
    Visual Modeling00 Ratings7.312 Ratings
    Drag-and-drop Interfaces00 Ratings8.411 Ratings
    Platform Security00 Ratings8.412 Ratings
    Platform User Management00 Ratings8.012 Ratings
    Reusability00 Ratings8.411 Ratings
    Platform Scalability00 Ratings8.312 Ratings
    Best Alternatives
    Bonita PlatformServiceNow App Engine
    Small Businesses
    Process Street
    Score8.2 out of 10
    Zoho Creator
    Score7.7 out of 10
    Medium-sized Companies
    TIBCO® BPM Enterprise
    Score8 out of 10
    AppSheet
    Score8.2 out of 10
    Enterprises
    IBM Business Automation Workflow
    Score10 out of 10
    Oracle APEX
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Bonita PlatformServiceNow App Engine
    Likelihood to Recommend
    8.2
    (53 ratings)
    8.5
    (13 ratings)
    Likelihood to Renew
    6.4
    (4 ratings)
    -
    (0 ratings)
    Usability
    7.7
    (25 ratings)
    8.2
    (9 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    8.0
    (2 ratings)
    10.0
    (1 ratings)
    Support Rating
    4.6
    (3 ratings)
    -
    (0 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    4.5
    (5 ratings)
    -
    (0 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.0
    (1 ratings)
    Ease of integration
    7.3
    (10 ratings)
    10.0
    (1 ratings)
    Product Scalability
    7.5
    (10 ratings)
    8.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Bonita PlatformServiceNow App Engine
    Likelihood to Recommend
    Bonitasoft
    Well suited for low code/no code applications centered around approval flows. It has built-in task management for users to see their pending actions, comments, statuses, etc. It has a very nice design for process flows. Less appropriate may be for generic type applications with complex screens and logic within those screens that need a lot of data to process.
    Incentivized
    Read full review
    ServiceNow
    I suggest that people in ServiceNow start by building apps in App Engine through learning plans on the ServiceNow Developer site. It is a very guided process, and it is fun to do. Newcomers in ServiceNow can learn a lot about configuring tables, fields, behavior of fields, roles, Flows, UX, and many more. App Engine tends to make development work simpler and faster to ship. However, it can be a difficult concept for people new to ServiceNow to understand scoped applications. So there should be a brief on the App Engine homepage that mentions what can be built and includes a link to learn more about scoped apps.
    Incentivized
    Read full review
    Pros
    Bonitasoft
    • Bonita seems particularly suited for processes requiring a great deal of human interaction. Its user model allows you to control access to business processes in a fine-grained way. This allows for business processes to move smoothly between users and services as the process advances.
    • The definition and usage of custom forms from the latest version of Bonita seems particularly powerful. It allows for a thorough customization of the look-and-feel and does not require complex developments.
    • The web interface and administration section have greatly improved in the latest versions. Installation and configuration of processes has become more flexible and more structured. The administration section gives a good view on failed processes, allowing to analyse problems in an efficient way.
    Incentivized
    Read full review
    ServiceNow
    • App Engine can be used by non-developers to create Applications on the go, without coding.
    • App Engine has all the important aspects of the application available for adding or editing within a single record. Hence, it is easier to modify.
    • App Engine has a delegated development option which can be granted to specific developers or groups to manage a specific area for Scoped App Development without giving admin rights.
    Incentivized
    Read full review
    Cons
    Bonitasoft
    • There is a learning curve beyond the boot camps that needs to be addressed with more structured curriculum.
    • The full stack technologies are industry standard, but these [are] challenging to learn and could use a learning path and orientation. There's probably opportunity for third-parties here to help with learning and adoption.
    Incentivized
    Read full review
    ServiceNow
    • The scoped app prefix should be shorter to allow appropriate application naming if it exceeds the character limit. Either the scoped app name limit shall be increased, or the limit on scoped app prefixes shall be increased to allow better naming for scoped apps.
    • It's challenging to make citizen development work at scale. Businesses want experienced pro code developers rather than citizen developers to work on this feature.
    Incentivized
    Read full review
    Likelihood to Renew
    Bonitasoft
    We just renewed our license
    Incentivized
    Read full review
    ServiceNow
    There are limited use cases where we are just using the service now app engine as of now
    Incentivized
    Read full review
    Usability
    Bonitasoft
    Bonita Platform has allowed us to develop GUI relatively fast using its UI Designer while being able to seamlessly integrate our business logic in Java in a BPMN2 process diagram. It gives a nice productivity boost but still requires programming know-how to be able to deliver the final solution to your business problems.
    Incentivized
    Read full review
    ServiceNow
    Overall, very much usable for anything that happens in organisation. Able to track and discover each asset in the underlying infrastructure of the organisation and manage them. It is easy to understand the impact if any asset fails and hence risk mitigation becomes easier. It is a simple tool but with everything an organisation requires to go live with maximum customer impact and satisfaction
    Incentivized
    Read full review
    Reliability and Availability
    Bonitasoft
    No answers on this topic
    ServiceNow
    Almost 100% available on time
    Incentivized
    Read full review
    Performance
    Bonitasoft
    Engine itself is efficient enough for most cases I dealt with. It can also be extended by clustering. I have done performance tests with JMeter and only managed to induce the crash of... JMeter. If there are efficiency issues they usually concern bad design/implementation of created apps or bottlenecks in integrated systems. Although I have met two cases with efficiency loss.
    1. Java 7 related PermGen saturation caused by big number of installed apps (there is no jar dependency reusal between apps option).
    2. Big number of waiting event handlers in processes stresses the database.
    Incentivized
    Read full review
    ServiceNow
    No answers on this topic
    Support Rating
    Bonitasoft
    It was sometimes difficult to get support on Bonita API.
    Incentivized
    Read full review
    ServiceNow
    They tried their best to resolve our queries every time we contacted them about any technical support
    Incentivized
    Read full review
    Implementation Rating
    Bonitasoft
    Nothing in particular
    Incentivized
    Read full review
    ServiceNow
    App engine can be used just to process the minimal amount of the data which is being received from the user. We are service now catalogue items or any other data technology.
    Incentivized
    Read full review
    Alternatives Considered
    Bonitasoft
    RHPAM is maybe a very good BPM process engine but is very limited to build a complete application.
    We also try site soft W4 which needs more developments to build an application. We finally choose Bonita which is easier to get ready with.
    Incentivized
    Read full review
    ServiceNow
    There were no options from the other products because ServiceNow App Engine is a large product with many different modules, growing each year, which allows you to recreate your business processes in a very short time, making the migration to ServiceNow very easy.
    Incentivized
    Read full review
    Scalability
    Bonitasoft
    Respect of BPMN standard over the long term. Good enhancements by Bonitasoft for new use cases, for example the introduction of a real form editor even if it has been technically difficult to manage. Once done though, we have far greater possibility of human interaction.
    Incentivized
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    ServiceNow
    It is scalable but not reliable
    Incentivized
    Read full review
    Return on Investment
    Bonitasoft
    • Case management provided as better tracking which help us to meet SLAs.
    • Auto email notification helps to address "Where are my request" answers which eventually increased our customer delight index.
    • By using the third-party integration, we are able to provide visibility w.r.t end to end request status.
    Incentivized
    Read full review
    ServiceNow
    • We have managed to close the un applied cash item from 56% to 89% in a given five working days period by using ServiceNow App Engine
    • By automating and entire money laundering process, we have managed to provide the background check data as quickly as within a day, which was actually taking weeks Same reports when we were doing the things manually.
    Incentivized
    Read full review
    ScreenShots

    Bonita Platform Screenshots

    Screenshot of process designed in Bonita BPM StudioScreenshot of Bonita BPM project overviewScreenshot of Fully customized end user interfaceScreenshot of Bonita BPM Admin AppScreenshot of Bonita Process Insights