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Bonterra Network for Good vs. Kindful (discontinued, now part of Bloomerang)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bonterra Network for Good

    Score9.3 out of 10
    N/ABonterra Network for Good offers a nonprofit fundraising suite of applications, with donor management features like intelligent tracking of donor readiness and targeted messaging.N/A

    Kindful (discontinued, now part of Bloomerang)

    Score4.5 out of 10
    N/AKindful was a nonprofit CRM that included fundraising tools, reporting, and analytics. It was acquired by Bloomerang in January, 2021 and is no longer sold, but its functionality is now offered by the Bloomerang CRM.

    $119

    per month

    Pricing
    Bonterra Network for GoodKindful (discontinued, now part of Bloomerang)
    Editions & Modules
    No answers on this topic
    Standard
    $119
    per month
    Standard
    $239
    per month
    Standard
    $349
    per month
    Standard
    $459
    per month
    Standard
    $579
    per month
    Standard
    $699
    per month
    Offerings
    Pricing Offerings
    Bonterra Network for GoodKindful (discontinued, now part of Bloomerang)
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup Fee$500No setup fee
    Additional DetailsPricing is based on how many contacts are imported into the Donor Management System. All packages have unlimited users, unlimited campaigns, unlimited peer-to-peer pages, unlimited emails and communications, and optional events and auctions. All packages also include support and data migration.All plans include: unlimited admin users, unlimited donation pages with peer-to-peer fundraising, built-in integrations, and automated reporting. Pricing also includes comprehensive web-based training upon signup and ongoing online support at no additional cost.
    More Pricing Information
    Community Pulse
    Bonterra Network for GoodKindful (discontinued, now part of Bloomerang)
    Considered Both Products
    Bonterra
    Chose Bonterra Network for Good
    The main difference, in my opinion, was that at Network for Good we had a representative who helped us when we couldn't solve a problem ourselves. At Bloomerang, I had to go through several channels to reach someone. (Once I did, we haven't had an issue since.) We like …
    Incentivized
    Chose Bonterra Network for Good
    Network for Good has been good to us over the years but with their current move into more expensive subscription models, we are looking for new software that will be able to stack against them. They have become too expensive for us to simply use them as a dedicated donate page …
    Incentivized
    Chose Bonterra Network for Good
    100% better - customer service goes a long way with us and Network For Good is top-notch. Very impressed with them!
    Incentivized
    Discontinued Products
    Chose Kindful (discontinued, now part of Bloomerang)
    All similar services. I preferred Kindful because of the user interface and also because of a personal recommendation from another user.
    Incentivized
    Key User Insights
    Would buy again
    99%
    Would buy again
    154 Answers
    94%
    Would buy again
    17 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    147 Answers
    94%
    Delivers good value for the price
    17 Answers
    Happy with the feature set
    99%
    Happy with the feature set
    154 Answers
    94%
    Happy with the feature set
    17 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    128 Answers
    94%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    127 Answers
    88%
    Implementation went as expected
    14 Answers
    Best Alternatives
    Bonterra Network for GoodKindful (discontinued, now part of Bloomerang)
    Small Businesses
    Kindsight iWave
    Score8.4 out of 10
    Agentforce 360 for Nonprofits
    Score8.6 out of 10
    Medium-sized Companies
    GiveSmart by Momentive
    Score7.5 out of 10
    DonorPerfect
    Score8.4 out of 10
    Enterprises
    Kindsight iWave
    Score8.4 out of 10
    Ellucian CRM Advance
    Score5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Bonterra Network for GoodKindful (discontinued, now part of Bloomerang)
    Likelihood to Recommend
    9.4
    (159 ratings)
    9.0
    (21 ratings)
    Likelihood to Renew
    8.9
    (11 ratings)
    -
    (0 ratings)
    Usability
    9.4
    (39 ratings)
    9.0
    (1 ratings)
    Availability
    9.7
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (9 ratings)
    9.8
    (11 ratings)
    Implementation Rating
    8.5
    (4 ratings)
    -
    (0 ratings)
    Configurability
    6.4
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.7
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Bonterra Network for GoodKindful (discontinued, now part of Bloomerang)
    Likelihood to Recommend
    Bonterra
    Bonterra Network for Good suits our needs for tracking donations, adding contacts, and categorizing them for email blasts, text messages, videos, and newsletters. We always know each contact's donation status, whether they're a "new donor," "active donor," or "lapsed donor." This software is very user-friendly. And if you have questions, "Ask Que. It's great!! This software is also affordable. We love it!
    Incentivized
    Read full review
    Discontinued Products
    Kindful is well suited when:
    • Important to integrate with a wide range of systems such as online fundraising tools or event registration without being tied to a single vendor
    • Small to medium sized organizations looking for an affordable but powerful donor database/CRM
    • Need a powerful but user friendly tool with customizable reports
    Kindful is not well suited when:
    • You need very advanced customization such as the ability to built entire custom screens
    • You need to track donations in multiple currencies
    Incentivized
    Read full review
    Pros
    Bonterra
    • The donation software is very user friendly to add donations to.
    • The report section is very easy to use and to run what you need.
    • The contact portion is extremely user friendly and is easy to keep track of donors, what they've paid and communication to them.
    Incentivized
    Read full review
    Discontinued Products
    • We particularly love the flexibility of Kindful's donation pages and donation plug-ins. They make it possible for us to accept donations on our website, without having donors have to leave the website.
    • Kindful effectively streamlines back-office functions including acknowledgements for gifts - which saves our small 2-person team vital hours each week.
    • Kindful integrates to a variety of valuable platforms, allowing us to manage all of our data in one place. Currently, we integrate with MailChimp [so all email recipients are segmented in Kindful, emails are sent from MailChimp], Fundraising Report Card, and several custom integrations through Kindful's open API [including one that tracks volunteer events and another that connects to CauseVox].
    • Kindful's basic metrics and "dashboard" give us instant access to live fundraising results that are shown against historical information - giving us the ability to see how we're doing at all times.
    Incentivized
    Read full review
    Cons
    Bonterra
    • In exporting reports, it would be helpful to have a "select all" option so you can easily select everything without having to manually click each one.
    • In exporting reports, it may be helpful to have the option of saving various options for different needs so you don't have to manually click or unclick each choice every time, as you can currently only save one type.
    • It would be helpful to be able to change an event/ticket information after it has already gone live for sales as we recently had an issue with this.
    Incentivized
    Read full review
    Discontinued Products
    • Detailed custom email campaigns and reports can be confusing to navigate. However, Kindful provides excellent customer support and training to make it as easy as possible.
    • The price can be a turn off for many people, but if you have an aggressive plan to increase funding, Kindful pricing is scalable based on the size of your database.
    Incentivized
    Read full review
    Likelihood to Renew
    Bonterra
    We are still learning and rebuilding our nonprofit using this platform, so this year is a trial run to see how we can increase our network and our donations. So long as we are able to see a significant return on investment in terms of donations received through the platform, we will renew for next year.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Usability
    Bonterra
    I gave a usability rating of 10 because Bonterra Network for Good is a very simple software program. The program is set up so it's really easy to learn, especially with the great resources they have available. It's also really easy to use - it's very user friendly and intuitive. You can also easily contact a representative who can help walk you through whatever you need.
    Incentivized
    Read full review
    Discontinued Products
    From operations, support, and donor management, Kindful's UX and UI are top-notch.
    Incentivized
    Read full review
    Reliability and Availability
    Bonterra
    In 5+ years we have never had an issue with it not working when we needed it to. It is very reliable and doesn't seem to have a lot of bugs or interruptions in service.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Performance
    Bonterra
    It is always fast for us and reports have a very quick upload time. We don't integrate it into other programs so I'm not 100% sure about that, but it always works when we use it and is very reliable. Even when we run Excel files for complete information on donors, it always works very fast.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    Bonterra
    Most of the time they are quick and friendly and help me resolve any issues. There have only been a couple of times that we couldn't find a resolution and I was just told that NFG didn't have that capability.
    Incentivized
    Read full review
    Discontinued Products
    I have not utilized the support for Kindful very often but the one time I have was fantastic. It was quick, courteous and thorough. Kindful consistently offers Webinars that outline the best way to utilize their product and get the most out of it. I think Kindful does a pretty solid job with support.
    Incentivized
    Read full review
    Implementation Rating
    Bonterra
    The implementation of using Bonterra Network for Good within our organization went very easily, with no large issues. We had help internally as well as from one of the Bonterra Network for Good representatives who helped to get all of our data imported seamlessly. It was an easy process that they walked us through.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Bonterra
    The main difference, in my opinion, was that at Network for Good we had a representative who helped us when we couldn't solve a problem ourselves. At Bloomerang, I had to go through several channels to reach someone. (Once I did, we haven't had an issue since.) We like Bloomerang's products (Qgiv - Bloomerang Fundraising) and the communications tools. We wish Bloomerang had texting as Network for Good did. Ultimately, though, we have found that FundraiseUp has the best donation page option for our organization.
    Incentivized
    Read full review
    Discontinued Products
    Because of the easy-to-use drag-and-drop function, teams do not have to call website design-proficient professionals to assist them since Populr also supports collaboration and entire teams can work together to come up with a beautifully designed website and one that is readable.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Bonterra
    We are happy with all of the options
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Scalability
    Bonterra
    It works for the departments we need it in, finance, administration and fundraising and marketing. It does everything we need.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Return on Investment
    Bonterra
    • Minimized the resources necessary to run an online presence. For instance, one moderately tech-savvy person can handle it.
    • Provides a pathway to increase the number of events the organization can manage.
    • By being part of a larger group of non-profits that utilize Network For The Good, we receive additional assistance and ideas from related organizations.
    Incentivized
    Read full review
    Discontinued Products
    • Kindful's customer service team has saved us a lot of time and effort by being extremely helpful. I can't speak highly enough about the customer service they offer.
    • We spend a lot of time cleaning our data base. I wish Kindful had a cleaner integration process.
    Incentivized
    Read full review
    ScreenShots

    Bonterra Network for Good Screenshots

    Screenshot of Bonterra Que. Bonterra Que is an AI fundraising assistant built directly into Network for Good. Que helps teams work with more confidence and clarity. No new tools to learn, no technical training required, and clear logic behind every insight. It doesn’t just advise, it acts, providing outputs based on fundraising best practices, and data, to save time and increase impact.Screenshot of Donor Management. This simple simple donor database tracks every gift, interaction, and relationship. With clear insights and easy segmentation, even small teams can personalize outreach to strengthen donor loyalty.Screenshot of Donation Pages. These mobile-friendly donation pages can be created in minutes, no designer required. Every page is optimized for higher conversion and feeds donor data directly into connected system for instant stewardship.Screenshot of Events & Auctions. This interface lets users plan, promote, and run events or auctions, with ticketing, payments, and donor data automatically connected. Reduce admin work while creating seamless, high-impact experiences for attendees and bidders.Screenshot of Volunteer Tracking. Volunteer hours and engagement are captured in the supporter profile, next to donation history and communication notes. Plus, users can segment, report, and export data to identify the most valuable supporters.Screenshot of Email Marketing. Bonterra Que can be used to send targeted, on-brand emails using a drag-and-drop editor and 90,000+ fundraising templates. Track results instantly and personalize messages to boost engagement and giving.

    Kindful (discontinued, now part of Bloomerang) Screenshots

    Screenshot of Reporting analyticsScreenshot of Contact profileScreenshot of Fundraising functionality