Bookafy vs. Pipedrive

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bookafy
Score 9.0 out of 10
Small Businesses (1-50 employees)
Bookafy is an online appointment scheduling solution targeted at a variety of industries. The vendor’s value proposition is that their solution is simple to use, fully customizable, has an elegant user interface and can be embedded into the business user’s website. Support is available via phone, email or chat.
$9
per month
Pipedrive
Score 8.3 out of 10
N/A
Pipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.
$24
per month per seat
Pricing
BookafyPipedrive
Editions & Modules
Pro
$9
per month
Pro+
$13
per month
Enterprise
Contact sales team
Essential
$24
per month per seat
Advanced
$49
per month per seat
Professional
$69
per month per seat
Power
$79
per month per seat
Enterprise
$129
per month per seat
Offerings
Pricing Offerings
BookafyPipedrive
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details30% discount available for annual pricing.Monthly plans are available. The Essentials monthly plan at $24 per month.
More Pricing Information
Community Pulse
BookafyPipedrive
Features
BookafyPipedrive
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Bookafy
-
Ratings
Pipedrive
7.9
68 Ratings
1% above category average
Customer data management / contact management00 Ratings8.624 Ratings
Workflow management00 Ratings7.621 Ratings
Territory management00 Ratings6.514 Ratings
Opportunity management00 Ratings8.365 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings8.764 Ratings
Contract management00 Ratings8.217 Ratings
Quote & order management00 Ratings7.214 Ratings
Interaction tracking00 Ratings8.521 Ratings
Channel / partner relationship management00 Ratings7.116 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Bookafy
-
Ratings
Pipedrive
2.9
7 Ratings
90% below category average
Case management00 Ratings4.76 Ratings
Call center management00 Ratings1.15 Ratings
Help desk management00 Ratings3.16 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Bookafy
-
Ratings
Pipedrive
7.5
49 Ratings
4% below category average
Lead management00 Ratings7.449 Ratings
Email marketing00 Ratings7.513 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Bookafy
-
Ratings
Pipedrive
6.7
67 Ratings
14% below category average
Task management00 Ratings7.964 Ratings
Billing and invoicing management00 Ratings4.15 Ratings
Reporting00 Ratings8.163 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Bookafy
-
Ratings
Pipedrive
7.7
68 Ratings
0% above category average
Forecasting00 Ratings7.619 Ratings
Pipeline visualization00 Ratings8.268 Ratings
Customizable reports00 Ratings7.516 Ratings
Customization
Comparison of Customization features of Product A and Product B
Bookafy
-
Ratings
Pipedrive
6.3
64 Ratings
20% below category average
Custom fields00 Ratings8.464 Ratings
Custom objects00 Ratings8.354 Ratings
Scripting environment00 Ratings1.04 Ratings
API for custom integration00 Ratings7.646 Ratings
Security
Comparison of Security features of Product A and Product B
Bookafy
-
Ratings
Pipedrive
6.7
62 Ratings
23% below category average
Single sign-on capability00 Ratings6.112 Ratings
Role-based user permissions00 Ratings7.260 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Bookafy
-
Ratings
Pipedrive
1.1
5 Ratings
149% below category average
Social data00 Ratings1.15 Ratings
Social engagement00 Ratings1.15 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Bookafy
-
Ratings
Pipedrive
3.6
7 Ratings
70% below category average
Marketing automation00 Ratings3.67 Ratings
Compensation management00 Ratings3.54 Ratings
Platform
Comparison of Platform features of Product A and Product B
Bookafy
-
Ratings
Pipedrive
8.2
61 Ratings
8% above category average
Mobile access00 Ratings8.261 Ratings
Best Alternatives
BookafyPipedrive
Small Businesses
vcita
vcita
Score 9.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
LeanData
LeanData
Score 8.9 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Zoom Workplace
Zoom Workplace
Score 8.5 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BookafyPipedrive
Likelihood to Recommend
8.7
(5 ratings)
7.9
(72 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(3 ratings)
Usability
-
(0 ratings)
9.0
(25 ratings)
Availability
-
(0 ratings)
8.2
(1 ratings)
Support Rating
-
(0 ratings)
8.5
(15 ratings)
Implementation Rating
-
(0 ratings)
8.2
(1 ratings)
User Testimonials
BookafyPipedrive
Likelihood to Recommend
Bookafy
In my experience, Bookafy has pretty much the same features as the other well-known scheduling apps. In terms of functionality, the two obstacles I experience were setting up a hidden (not shown on the main booking page) meeting for special bonus calls you don't want anyone to have access to. Yes, you can set up a paid meeting and give someone a coupon to access it free but that seems like an extra unnecessary step. The other limitation was how ugly it looks to embed meetings on a website. The scheduler looks fine inside Bookafy, but when embedded, it doesn't flow as well. For everything else, it works well. If you want to sync the scheduler with email marketing systems, most of the integrations work through Zapier so that can be an additional cost. Bookafy focuses on the meeting schedules.
Read full review
Pipedrive Inc.
Pipedrive is a fantastic tool to help monitor and track lead generation and referral sources. It helps maintain accountability with the sales team and helps ensure that we are doing appropriate marketing to maintain a steady influx of cases. The weekly and quarterly sales reports that it can generate are incredibly helpful and insightful. They help inform us of what we need to focus on each quarter/year.
Read full review
Pros
Bookafy
  • Easy to embed the appointment form to websites
  • You can show off professionalism while booking meetings
  • You can sync the appointments with Google Calendar
  • Easy to use interface, so you don't waste time trying to figure out things around.
Read full review
Pipedrive Inc.
  • Great visual visibility of the funnel plus easy to drag the deals across the stages
  • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
  • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
Read full review
Cons
Bookafy
  • Lack of calendar customization.
  • Tracking data.
  • Configuration is confusing.
Read full review
Pipedrive Inc.
  • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
  • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
  • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
Read full review
Likelihood to Renew
Bookafy
No answers on this topic
Pipedrive Inc.
-2 for Its cost and +8 for the need of tracking of leads and monitoring of team.
Read full review
Usability
Bookafy
No answers on this topic
Pipedrive Inc.
Pipedrive is easy to use and has a clean interface so we can follow up accurately. Its custom features help manage leads and evaluate team performance. It saves time and improves efficiency. Pipedrive is stable and supports integrations and automation.
Read full review
Support Rating
Bookafy
No answers on this topic
Pipedrive Inc.
Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
Read full review
Implementation Rating
Bookafy
No answers on this topic
Pipedrive Inc.
Experiment is the only way to start
Read full review
Alternatives Considered
Bookafy
Bookafy is more advanced and has more features that I need comparing to these other brands. Calendly is very basic while Bookfy offers more robust features.
Read full review
Pipedrive Inc.
I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case.
Read full review
Return on Investment
Bookafy
  • Saves a lot of time
  • Streamlines the process
  • Eliminates unnecessary back and forth calling and emailing
Read full review
Pipedrive Inc.
  • Great on setup which made our work easier and less technically equipped people can manage a lot of things(compared to SalesForce where you need to hire a developer to set it up)
  • We were able to integrate our calling system easily and get things going on the lead calling aspect.
  • Great multipipeline option where we were able to manage both organisations under one roof.
Read full review
ScreenShots

Bookafy Screenshots

Screenshot of Online appointment scheduling made easy, with a beautiful user interface, simplicity for the customer and powerful customization and integrations.Screenshot of Business settings allow unlimited services, unlimited staff members and many other custom settings.Screenshot of Custom automation... decide when your reminders go out, if you want review requests sent, and much more.Screenshot of Customize staff schedules, availability, services and allow your staff to sync with Google or Outlook calendarsScreenshot of Match your brand design with custom colors on your own online scheduling tool.

Pipedrive Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of