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Booker vs. Motionsoft vs. Timely booking & payments system

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Booker

    Score7.8 out of 10
    N/ABooker is a leading appointment scheduling, point-of-sale, and business management software that powers thousands of spas and salons worldwide. The software includes a complete suite of management tools, and provides integrated online booking, marketing, and more. Booker is completely web-based, which makes it available from any computer with a browser and internet connection, anywhere at any time. It can also be used via a smartphone or iPad.

    $129

    per month

    Motionsoft

    Score4.6 out of 10
    N/AOffering Software-as-a-Service for the fitness industry, Motionsoft provides software solutions for member-centered businesses and organizations, including fitness clubs, hospital wellness centers, corporate wellness facilities, and universities.N/A

    Timely booking & payments system

    Score8.8 out of 10
    N/ATimely is appointment scheduling and business management software for spas and salons from the New Zealand company of the same name.

    $26

    per month per seat

    Pricing
    BookerMotionsoftTimely booking & payments system
    Editions & Modules
    Starter
    $129
    per month
    Accelerate
    $269
    per month
    Ultimate
    $429
    per month
    No answers on this topic
    Build
    $26
    per month per user
    Elevate
    $39
    per month per user
    Innovate
    $47
    per month per user
    Offerings
    Pricing Offerings
    BookerMotionsoftTimely booking & payments system
    Free Trial
    NoNoYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    YesNoNo
    Entry-level Setup Fee$250No setup feeOptional
    Additional DetailsAll plans available through a monthly plan, with no long-term contract.
    More Pricing Information
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    BookerMotionsoftTimely booking & payments system
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    Score10 out of 10
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    Chili Piper
    Score8.8 out of 10
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    Chili Piper
    Score8.8 out of 10
    Enterprises
    Doodle
    Score8.5 out of 10
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    Score8.5 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    BookerMotionsoftTimely booking & payments system
    Likelihood to Recommend
    7.3
    (18 ratings)
    2.0
    (1 ratings)
    9.0
    (3 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Usability
    8.3
    (3 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    6.0
    (3 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    BookerMotionsoftTimely booking & payments system
    Likelihood to Recommend
    Mindbody
    Booker is very user friendly with videos to help our staff who are setting up schedules. It has very robust features that our school district didn't really need when we piloted it. It has a great option for widgets to be added to websites, whether district or school site. We find that the more widgets are available, the more appreciative our parents are. This is definitely a product that is used in the business world and not in the school district world so it doesn't really have the personalization we need as a school district or a school sites. Should the site change its potential customers, it would be a great fit for us because scheduling is very challenging in a large school district, be it at the district level or at individual school sites
    Incentivized
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    Daxko
    MoSo was a fairly outdated software. However, we may have needed to upgrade to the newest version in order to continue with them which may be the reason that my experience, overall, was not a positive one. At the end of the relationship, the MoSo team became unresponsive with regard to questions about what we were being charged for the service and how deposits were being utilized
    Incentivized
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    Timely
    I've researched a lot of salon software, and Timely was the top-of-the-line software that does it all compared to competitors. It has a friendly interface, offers easy ways to communicate with clients via text and emails, and provides insights and reports, so it indeed does everything you need for booking software. On top of that, it's cloud-based, so say goodbye to only accessing your appointment book through your computer at the salon.
    Incentivized
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    Pros
    Mindbody
    • Booker does very well as a point of sale program. From front desk check out to back end report generation, Booker gives us an accurate daily picture of business activity.
    • Booker is very good at tracking gift certificate activity. We have a large number of gift certificates and are able to find, edit and void with ease. We are also able to look at the history for each individual certificate or series which helps in troubleshooting.
    • I do not work with scheduling myself but staffers have found Booker to be a valuable tool for managing rooms and therapists.
    Incentivized
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    Daxko
    • Invoices across multiple entities
    • Adds products to invoices easily through the user interface
    • Adds and cancels customer access
    Incentivized
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    Timely
    • Integration with Google Calendar allows avoiding double ups
    • Automatic appointment bookings with SMS reminders
    • Xero integration and Automatic Invoicing, Payments and Partial Reconciliation
    • Multiple Staff Members to be booked
    • Facebook Integration, allows people to book from Facebook
    Incentivized
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    Cons
    Mindbody
    • Booker has had some system failures recently that have caused a hard time for us.
    • Sometimes Booker updates reset certain features which cause us to have to reset everything.
    • The Booker app does not have the same features as the full site which sometimes does not make it easy for us.
    Incentivized
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    Daxko
    • No ability to load information. Everything had to be done manually
    • Keeping good track of which entities held Accounts Receivable. One entity would be the parent of the customer and AR would appear under their home location
    • Invoicing was very ugly
    Incentivized
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    Timely
    • UI/UX
    • Cloud based system
    • Has to be more customer friendly
    Incentivized
    Read full review
    Likelihood to Renew
    Mindbody
    Because I'm so familiar with it. I'll definitely reconsider.
    Incentivized
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    Daxko
    No answers on this topic
    Timely
    No answers on this topic
    Usability
    Mindbody
    It gets the job done but is overly detailed and has many steps to do a simple task. Reports are continuously being archived and discontinued. As soon as I get used to one it is no longer available
    Incentivized
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    Daxko
    No answers on this topic
    Timely
    No answers on this topic
    Support Rating
    Mindbody
    Booker is not always that quick to respond however, I will say, they do research the problem before getting back to you which I do like. Overall, they are kind and helpful in their responses. Though one big concern is that when there is a larger issue, they are not the best at circling back and contacting us to let us know if or how it has been resolved.
    Incentivized
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    Daxko
    No answers on this topic
    Timely
    No answers on this topic
    Implementation Rating
    Mindbody
    As far as I know, implementing Booker into our business was fairly easy.
    Incentivized
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    Daxko
    No answers on this topic
    Timely
    No answers on this topic
    Alternatives Considered
    Mindbody
    When we tried Micros, though it has robust hardware and software, It is not meant for salons. Square again the same thing, it is meant for small non salon and non service oriented businesses. Booker is by far the best of all salon softwares we have used.
    Incentivized
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    Daxko
    We ended up moving away from MoSo to Sage Intacct, in which we had a much better experience with the invoicing process and the flexibility. I do not recall what other products were evaluated instead of MoSo during the initial buying decision process, but one of the key drivers for purchasing the software was the ability to cross locations
    Incentivized
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    Timely
    Timely is by far the most user-friendly and fun to use. It's got a great interface, works on iPads, and training is super easy for the team. Other software is clunky and takes too long to set up and train the team to use.
    Incentivized
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    Return on Investment
    Mindbody
    • Notifications are a great way that communicates to the customer their appointment confirmation, and appointment reminders.
    • Increased employee / staff communication, they can now log in and see their schedules.
    • Entering credit card at time of appointment reservation is helpful to us since we have a cancellation policy and keeps the client accountable if they are a no show or cancel last minute.
    Incentivized
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    Daxko
    • Positive in invoicing one customer across multiple locations
    • Negative Customer Service experience
    • Negative Ability to Scale
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    Timely
    • Bragging rights, yes. Always cool to tell how automated your business is.
    • ROI, no. In our case, it wasn't worth the time spent in integration into the website, system setup, plus subscription fee. However, take into account, that High-Value Professional Services is a wrong industry for this product.
    • Convenience and confidence that there will be no double booking across G Suite and Timely was tested and were really handy at the times.
    • No ability to use our own SMTP. If your server has Anti-Spoofing DKIM and etc., setting it up with Timely was a nightmare as support had no idea. So a lot of emails were going to Spam on the client's side.
    Incentivized
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    ScreenShots

    Booker Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    Timely booking & payments system Screenshots

    Screenshot of a view of the Timely calendar.Screenshot of a view of the Timely connected checkout pushing payment to a terminal.Screenshot of A view of a fully booked Timely account on a tablet.Screenshot of A view of Timely's reporting tool.Screenshot of taking in person payments with a Timely terminal.Screenshot of a client testimonial - Shelly Rau, of Nails by Shelly R