What users are saying about
27 Ratings
15 Ratings
27 Ratings
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Score 8.7 out of 100
15 Ratings
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Score 6.1 out of 100

Likelihood to Recommend

Booker

I think Booker is well suited for a business needing the whole package, such as booking and a POS system. I believe it is less suitable for hair salons because reports are not visual and the system is not simple and to the point. Everything is an add-on for an extra cost, like custom emails to clients. Schedulicity is worth looking at
Anonymous | TrustRadius Reviewer

TimeTrade

It's well suited if you're on a budget, don't want to pay a recurring fee, and need a way to automate appointments. However, when I get around to it, I think I'm going to look for a more reliable tool. It's really less appropriate when appointment setting is "mission-critical" -- that is, your business is entirely dependent on a reliable appointment setting system -- for example, if you're a hairstylist, dentist, etc. I believe there are many other tools out there specific to these purposes.
Robbin Block | TrustRadius Reviewer

Pros

Booker

  • Booker does very well as a point of sale program. From front desk check out to back end report generation, Booker gives us an accurate daily picture of business activity.
  • Booker is very good at tracking gift certificate activity. We have a large number of gift certificates and are able to find, edit and void with ease. We are also able to look at the history for each individual certificate or series which helps in troubleshooting.
  • I do not work with scheduling myself but staffers have found Booker to be a valuable tool for managing rooms and therapists.
K. Joann Clemens | TrustRadius Reviewer

TimeTrade

  • Customized schedules for each employee.
  • High degree of customization possible.
  • Set-up doesn't require coding skill (even HTML).
Anonymous | TrustRadius Reviewer

Cons

Booker

  • Booker has had some system failures recently that have caused a hard time for us.
  • Sometimes Booker updates reset certain features which cause us to have to reset everything.
  • The Booker app does not have the same features as the full site which sometimes does not make it easy for us.
Anonymous | TrustRadius Reviewer

TimeTrade

  • I find the interface to be a tad clunky and not that intuitive. I don't love the look and feel.
  • My goal was to use TimeTrade exclusively for prospecting calls, which I gave a specific name. (e.g. Fall back in love with your business coaching session). I scheduled these open appointments for specific time slots when I'm available. I was surprised to discover that people could schedule different types of appointments at any open time in my calendar, not just the time slots I prefer.
Michelle Braun | TrustRadius Reviewer

Likelihood to Renew

Booker

Booker 10.0
Based on 1 answer
Because I'm so familiar with it. I'll definitely reconsider.
Anonymous | TrustRadius Reviewer

TimeTrade

No score
No answers yet
No answers on this topic

Usability

Booker

Booker 8.3
Based on 3 answers
I think Booker is very simple for people who are trying to run a gym of about 200 or less clients with minimal apparel/product.
Anonymous | TrustRadius Reviewer

TimeTrade

No score
No answers yet
No answers on this topic

Support Rating

Booker

Booker 6.0
Based on 3 answers
Booker is not always that quick to respond however, I will say, they do research the problem before getting back to you which I do like. Overall, they are kind and helpful in their responses. Though one big concern is that when there is a larger issue, they are not the best at circling back and contacting us to let us know if or how it has been resolved.
Anonymous | TrustRadius Reviewer

TimeTrade

TimeTrade 8.0
Based on 2 answers
Their support team often gets back to us promptly and is very helpful.
Jared Wacht | TrustRadius Reviewer

Implementation Rating

Booker

Booker 10.0
Based on 1 answer
As far as I know, implementing Booker into our business was fairly easy.
Anonymous | TrustRadius Reviewer

TimeTrade

No score
No answers yet
No answers on this topic

Alternatives Considered

Booker

When we tried Micros, though it has robust hardware and software, It is not meant for salons. Square again the same thing, it is meant for small non salon and non service oriented businesses. Booker is by far the best of all salon softwares we have used.
Rafi Qureshi | TrustRadius Reviewer

TimeTrade

TimeTrade has been my favorite way (that I've discovered so far) to organize meeting attendees from different organizations and coordinate a time that works for everyone.
Jarod Bonino | TrustRadius Reviewer

Return on Investment

Booker

  • Notifications are a great way that communicates to the customer their appointment confirmation, and appointment reminders.
  • Increased employee / staff communication, they can now log in and see their schedules.
  • Entering credit card at time of appointment reservation is helpful to us since we have a cancellation policy and keeps the client accountable if they are a no show or cancel last minute.
Jessie A. Toro | TrustRadius Reviewer

TimeTrade

  • Saves me time by automating appointments.
  • Low-cost, so little to no impact on budget.
Robbin Block | TrustRadius Reviewer

Screenshots

Pricing Details

Booker

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$250

Booker Editions & Modules

Edition
Basic$851
Standard$1351
PlusCustom
  1. Per Month [Unlimited Users]
Additional Pricing Details

TimeTrade

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

TimeTrade Editions & Modules

Additional Pricing Details

Add comparison