Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Box
Score 8.5 out of 10
N/A
Box is an online Intelligent Content Management solution that caters to individual users as well as businesses.
$21
per month 3 users (minimum)
Alfresco
Score 9.1 out of 10
N/A
The Alfresco platform, from Hyland, delivers comprehensive cloud-native content services. It is used to intelligently activate processes and content to accelerate the flow of business.N/A
Oracle BPM Suite
Score 8.5 out of 10
N/A
The Oracle Business Process Management Suite is an integrated environment for developing, administering, and using business applications centered around business processes.N/A
Pricing
BoxAlfrescoOracle BPM Suite
Editions & Modules
Business Starter
$7
per month per user (3 minimum)
Business
$20
per month per user (3 minimum)
Business Plus
$33
per month per user (3 minimum)
Enterprise
$47
per month per user (3 minimum)
Enterprise Plus
$50
per month (billed annually) per user (3 minimum)
Enterprise Advanced
Contact us
per month per user (35 minimum)
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BoxAlfrescoOracle BPM Suite
Free Trial
YesYesNo
Free/Freemium Version
YesYesNo
Premium Consulting/Integration Services
YesNoNo
Entry-level Setup FeeOptionalNo setup feeNo setup fee
Additional DetailsA discount is available for annual pricing.
More Pricing Information
Community Pulse
BoxAlfrescoOracle BPM Suite
Features
BoxAlfrescoOracle BPM Suite
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Box
7.6
26 Ratings
6% below category average
Alfresco
8.2
7 Ratings
2% above category average
Oracle BPM Suite
-
Ratings
Content capture & imaging8.119 Ratings9.05 Ratings00 Ratings
File sync, storage & archiving9.725 Ratings9.06 Ratings00 Ratings
Document management8.324 Ratings9.07 Ratings00 Ratings
Records management7.020 Ratings8.06 Ratings00 Ratings
Content search & retrieval8.224 Ratings10.07 Ratings00 Ratings
Enterprise content collaboration8.021 Ratings7.07 Ratings00 Ratings
Content publishing & creation5.015 Ratings7.05 Ratings00 Ratings
Security, risk management & information governance8.226 Ratings9.06 Ratings00 Ratings
Contract lifecycle management8.812 Ratings8.95 Ratings00 Ratings
Automated workflows8.814 Ratings8.04 Ratings00 Ratings
Artificial intelligence2.011 Ratings6.03 Ratings00 Ratings
Mobile support6.623 Ratings7.04 Ratings00 Ratings
Integration9.523 Ratings8.04 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Box
-
Ratings
Alfresco
-
Ratings
Oracle BPM Suite
6.0
5 Ratings
26% below category average
Dashboards00 Ratings00 Ratings6.04 Ratings
Standard reports00 Ratings00 Ratings6.05 Ratings
Custom reports00 Ratings00 Ratings6.04 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
Box
-
Ratings
Alfresco
-
Ratings
Oracle BPM Suite
7.4
6 Ratings
12% below category average
Process designer00 Ratings00 Ratings8.06 Ratings
Process simulation00 Ratings00 Ratings7.06 Ratings
Business rules engine00 Ratings00 Ratings9.06 Ratings
SOA support00 Ratings00 Ratings8.06 Ratings
Process player00 Ratings00 Ratings8.05 Ratings
Support for modeling languages00 Ratings00 Ratings7.04 Ratings
Form builder00 Ratings00 Ratings4.05 Ratings
Model execution00 Ratings00 Ratings8.05 Ratings
Collaboration
Comparison of Collaboration features of Product A and Product B
Box
-
Ratings
Alfresco
-
Ratings
Oracle BPM Suite
6.0
4 Ratings
33% below category average
Social collaboration tools00 Ratings00 Ratings6.04 Ratings
Content Management Capabilties
Comparison of Content Management Capabilties features of Product A and Product B
Box
-
Ratings
Alfresco
-
Ratings
Oracle BPM Suite
7.0
3 Ratings
15% below category average
Content management00 Ratings00 Ratings7.03 Ratings
Best Alternatives
BoxAlfrescoOracle BPM Suite
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Medium-sized Companies
MediaValet
MediaValet
Score 9.0 out of 10
MediaValet
MediaValet
Score 9.0 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Enterprises
MediaValet
MediaValet
Score 9.0 out of 10
MediaValet
MediaValet
Score 9.0 out of 10
CMW Platform
CMW Platform
Score 9.2 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
BoxAlfrescoOracle BPM Suite
Likelihood to Recommend
8.0
(154 ratings)
9.0
(18 ratings)
8.0
(8 ratings)
Likelihood to Renew
8.0
(12 ratings)
9.0
(9 ratings)
6.0
(2 ratings)
Usability
8.0
(21 ratings)
9.0
(3 ratings)
6.0
(1 ratings)
Availability
10.0
(5 ratings)
-
(0 ratings)
-
(0 ratings)
Performance
9.1
(12 ratings)
-
(0 ratings)
-
(0 ratings)
Support Rating
8.5
(29 ratings)
7.0
(2 ratings)
-
(0 ratings)
In-Person Training
10.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Online Training
10.0
(3 ratings)
-
(0 ratings)
-
(0 ratings)
Implementation Rating
10.0
(6 ratings)
9.0
(1 ratings)
6.0
(1 ratings)
Configurability
10.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Ease of integration
10.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
User Testimonials
BoxAlfrescoOracle BPM Suite
Likelihood to Recommend
Box
I think Box is great for research teams or anyone that has a large number of files that need to be securely stored. Particularly in the case of social science research, where it is important to protect identifying data, Box is a great option. In cases where teams need a more reliable means for real-time collaboration, I would probably consider a different alternative
Read full review
Hyland
Easy integration with the external APIs Workflows can be invoked via REST call Wonderful swagger documentation for process REST APIs REST, MULE, CAMEL, Google Drive, and Box features are available with Alfresco Process Services The micro-service version deployment should be well documented and needs improvement
Read full review
Oracle
Oracle BPM is well suited to organizations and environments that have a good understanding of their business processes and organizational structures. Trying to introduce a tool such as Oracle BPM into the organization without a good grasp on how the business operates is a recipe for disaster as the implementation will uncover all of the dirty secrets of an organizations business processes and bring them to light. BPM is not to be utilized for smaller service orchestrations or technical service implementations, these should be handled by the Oracle SOA Suite using the BPEL process manager, leaving BPM to handle the organizational business processes, referring to and including lower level services and BPEL processes as needed.
Read full review
Pros
Box
  • The main feature that I like the most in Box is that it makes collaboration seamless, workers can easily check the documents any time and make changes according to the needs.
  • Box manages and backs up all of your files on its cloud servers, and provides a very nice interface for creating, viewing, editing, and collaborating on the most commonly used file types (PDF, XLS, DOC, etc.).
  • Over the past few years, Box has built on top of its basic cloud storage management with a host of other tools, such as workflows, AI, monitoring, and analytics.
  • It is helping us to make good connections with clients and our workers themselves as to its syncing and viewing feature to all is very much helpful and easy to go.
Read full review
Hyland
  • Basic workflows are easy enough for casual users to set up and utilize.
  • Cloud sync capability provides a great way to share documents with third parties and to use as a backup system for critical documents.
  • Alfresco mobile app makes it easy for those on the road to access, approve and share documents.
  • Folder rules are easy to set up and make assignment of metadata easier to automate.
Read full review
Oracle
  • Oracle BPM [Suite] can support unlimited number of cases. No limitations in cases raised.
  • Oracle Weblogic can handle multiple traffic. [It] can handle lots of heavy load[s].
  • Oracle BPM has extensive integration with database[s]. Huge number[s] of customization can be created.
Read full review
Cons
Box
  • The graphic design of the dashboard should be simpler and more tangible that can be changed to the liking of the Admin.
  • Sometimes there are some syncing issues in the background.
  • The product has very limited functionality in some areas which could be a bit frustrating at times.
Read full review
Hyland
  • Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM.
  • Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation.
  • Integration with multiple silos for content.
Read full review
Oracle
  • Oracle BPM is left behind by other tools more modern in terms of user experience, usability and ability to integrate with everything else.
  • To really harvest the potential of Oracle BPM you need to do it in JDeveloper and with ADF. This restricts its usage to very technical people.
  • The administration of the Oracle BPM tools has really put a burden on our team. It is running on Weblogic and we experience issues very often either with performance or with a bad configuration of the system.
  • As with all Oracle products, the price can be an issue for smaller shops.
Read full review
Likelihood to Renew
Box
I like the security features and I like the website. It's easy to use and create and move things around as needed. The main reason for a lower rating is because the Box Sync app is just not a good program. It's a memory hog, it's slow, transfer speeds are slow, and it's not the most efficient route. If you have a large Box account and you need to get a computer up to speed on a large amount of data within Box, you are in for the long haul. Last time I had to do this, it took 3 days to sync all of the files and we are talking around 100 GB worth of data
Read full review
Hyland
As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.
Read full review
Oracle
In many scenarios it should have provided more features. It took a lot of effort while debugging, making it difficult to maintain.
Read full review
Usability
Box
Everything with Box is seamless. It can be integrated into virtually any other software or application. You can even get the app for your phone or tablet to work on the go. File syncing is so quick. The only reason I gave it a 9 is the issue I discussed earlier about the local file application rebooting and not continuing to sync files. Other than that, it's great!
Read full review
Hyland
The UI is very intuitive, most of our users figure out how to use the platform by themselves, so there's not much training needed.
You can upload files by using the web drag and drop, WebDAV, FTP, and more.
Most of the platform already works as-is so you can just deploy it using Docker and it's mostly ready to go.
Read full review
Oracle
Not easy to debug errors.
Read full review
Reliability and Availability
Box
Yeah, it's always worked, I've never had any kind of connection issues, the only issues I've had it I've been on our end when the Internet hasn't worked.
Read full review
Hyland
No answers on this topic
Oracle
No answers on this topic
Performance
Box
The general operation and management of Box is very efficient, both when accessing the account, and when adding files, downloading or modifying any document directly. The web platform, mobile and desktop versions work really well and quickly, making all the work and process flow smoothly and without setbacks. So far I have not been able to observe any inconvenience
Read full review
Hyland
No answers on this topic
Oracle
No answers on this topic
Support Rating
Box
I found their support community lacking in clarity when I experienced a login issue. The error messaging was poor on my Box Sync application. I did not reach out to support staff for help, instead, I reasoned that I should try downloading the Box Sync application again and reinstall it. That fixed my issue, thankfully. I think a less computer-savvy user would've been much more frustrated.
Read full review
Hyland
I am not big fan of Alfresco Content Services' support; it works on its own speed and sometimes it becomes challenging to achieve business needs. However, I appreciate regular delivery of security patches and updates
Read full review
Oracle
No answers on this topic
In-Person Training
Box
The in person training was done in house and I helped with the training, people seem to respond well.
Read full review
Hyland
No answers on this topic
Oracle
No answers on this topic
Online Training
Box
The documentation is good. Since Box is a popular service, there were also a number of YouTube videos and other sources that were helpful as we were considering the product and planning for deployment. Also, the ability to try the free version helped to prepare us.
Read full review
Hyland
No answers on this topic
Oracle
No answers on this topic
Implementation Rating
Box
Be careful with settings. It is easy to get overwhelmed with updates. For example, you don’t want to be updated when doing historical data uploads. I recommend taking off notifications initially and then turn on post you have done your historical data upload.
Read full review
Hyland
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
Read full review
Oracle
Overall satisfactory
Read full review
Alternatives Considered
Box
They are kind of the same. And both of them do their job as promised. But for company and project wise I think that Box slightly wins for some points. Which [makes him] win over Google Drive (don't forget that Google Drive is very easy to use and has a lot [of] nice features too).
Read full review
Hyland
All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in an organization is what would determine which software to use.
Read full review
Oracle
We evaluated Bonita and found that it might fit a smaller-sized company better; we found that Oracle BPM Suite scaled much more evenly. We almost went with one of the competitors, but in the end chose Oracle BPM Suite after we factored in the cost of VMware licensing. There are literally tons of analytics on the back end which are great for upper management, but not so much for average users, but this fits our business model quite well.
Read full review
Scalability
Box
It's great, as we put more files on there it's done very well.
Read full review
Hyland
No answers on this topic
Oracle
No answers on this topic
Return on Investment
Box
  • Box has been an only positive experience. It provides a seamless way for me and my team to collaborate on documents in such a way where we're not sending the document back/forth via email. It's a huge timesaver.
  • Box reduces the risk of sharing a sensitive document to the wrong person via email.
  • Box has provided a platform where my team can share notes in meetings - this has helped streamline and organize our meetings. Our meetings are more productive and actionable.
Read full review
Hyland
  • Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc
  • No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments.
  • Ability to secure documents and provide access to only those who should be allowed to see that content
Read full review
Oracle
  • You'll most certainly need a deep dive and extensive training before your users can even think of using the product and they are very expensive.
  • Lack of documentation makes it very difficult to manage the application if any error is encountered which will result in you ending up hiring a dedicated person to look into the application once it's deployed.
  • For a very large org., if properly implemented and used, it can help identify the cost-intensive and inefficient processes.
Read full review
ScreenShots

Box Screenshots

Screenshot of an overview of Box's intelligent content management platform. It provides a unified, AI-powered approach to managing and securing your unstructured data, or content. ICM provides organizations with collaboration, AI, security, compliance, and workflow tools, interoperable and customizable, to get the most from their content.Screenshot of how with Box AI, AI can be accessed right where enterprise content exists. While that work can reside within Microsoft, Google, Apple, and other productivity suites, Box helps users to tap the full potential of AI for unstructured data.Screenshot of how Box creates a central workspace to edit, review, and assign tasks. Users can automate business processes and centralize content workflows in Box, including a configurable content submission, unlimited e-signatures, user-drive no-code workflow, and task assignment to power approvals.Screenshot of how Box secures content from threats, including malware and ransomware, and recover from attacks if they happen. This helps to maintain a zero trust architecture to ensure proper usage of corporate data, and prevent data theft.Screenshot of how Box can connect to any productivity suite, including Microsoft, Google, and Apple. This extends any existing security investments with integrations into key DLP, SIEM, and network security tools. Thus, seamless experiences can be built for users in any system they use, whether that’s a business tool like Salesforce or ServiceNow, or communications engines like Zoom and Slack.Screenshot of an overview describing Box's scalability. With unlimited storage capabilities Box has an exabyte (1,000PB) of customer data plus 1 gigabit per second upload and download speed. At its core, Box is a multi-tenant global SaaS platform with enterprise-grade reliability and end-to-end encryption to secure content.

Alfresco Screenshots

Screenshot of Alfresco Control CenterScreenshot of Alfresco