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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Box

    Score8.9 out of 10
    N/ABox is an online Intelligent Content Management solution that caters to individual users as well as businesses.

    $20

    per month 3 users (minimum)

    Pricing
    Box
    Editions & Modules
    Business Starter
    $7
    per month per user (3 minimum)
    Business
    $20
    per month per user (3 minimum)
    Business Plus
    $33
    per month per user (3 minimum)
    Enterprise
    $47
    per month per user (3 minimum)
    Enterprise Plus
    $50
    per month (billed annually) per user (3 minimum)
    Enterprise Advanced
    Contact us
    per month per user (35 minimum)
    Offerings
    Pricing Offerings
    Box
    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeOptional
    Additional DetailsA discount is available for annual pricing.
    More Pricing Information
    Community Pulse
    Box
    Considered Both Products
    Box
    Chose Box
    I believe that anyone with exposure to software like Dropbox or Google Drive will have an easier transition when attempting to use Box. Where Box could improve is having a refresh of the UI/UX design. With an improvement to the design, Box can be more responsive and widely …
    Incentivized
    Chose Box
    The best user experience of any of the major cloud data providers. As it's not a product of any of the other major technology companies, it remains agnostic to the many platforms / features that everyday users want to have.
    Incentivized
    Chose Box
    I slightly prefer Box over Dropbox, especially if I need to store and manage thousands of files. Dropbox online file management was not as easy to navigate as Box. However, Dropbox also has a similar cloud sync feature that worked similar to Box and was pretty comparable to the …
    Incentivized
    Chose Box
    Box is more professional when comparing other alternatives
    Incentivized
    Chose Box
    Box is nowhere as deep as Google Drive due to the breadth of Google's ecosystem, but it is a self-contained mini-DAM that most will find works really well. The added bonus of built in Gmail sharing is a nice addition.
    Incentivized
    Chose Box
    Less space and features
    Incentivized
    Chose Box
    Exactly the same. Works just as fine and smooth!
    Incentivized
    Chose Box
    Google Drive is a bit slower for sending and receiving files. Box helps sending links for files directly once you share it with team members.
    Box is good for user interaction for files sharing. And helps users to quickly download files for internal review. I like using Box for …
    Incentivized
    Chose Box
    They are kind of the same. And both of them do their job as promised. But for company and project wise I think that Box slightly wins for some points. Which [makes him] win over Google Drive (don't forget that Google Drive is very easy to use and has a lot [of] nice features …
    Incentivized
    Chose Box
    Box has fewer features than Dropbox and that makes it easier to use.
    Incentivized
    Chose Box
    The first benefit of using Box that comes to my mind is the cost advantage. Box is generally more affordable and easy-to-use than Dropbox Business because it eliminates the cost of hardware and maintenance which translates into significant cost savings. Box team maintains, …
    Incentivized
    Chose Box
    Most of these cloud storage platforms have a simple interface and provide a feature of drag and drop to easily upload a file to the online drive with little or no expert knowledge. However, Box goes a step further to store data across redundant servers so that even if one of …
    Incentivized
    Chose Box
    The first reason that makes Box worth considering is the ability to ensure each authorized network participant can access the stored files. Another key advantage of using Box is that essentially all organization files and backups can be stored on the Box server and with the …
    Incentivized
    Chose Box
    Among many other solutions box has been vetted by our security professionals and deemed to be the best solution for our particular organization. This lends to many of box's security features that still allow for collaboration and secure file sharing.
    Incentivized
    Chose Box
    Neither pCloud nor Sync.com comes with unlimited storage, even though they are cheaper than Box. They also do not match most of Box's business features like custom branding and data loss protection.
    Incentivized
    Chose Box
    We selected Box when our clients were specifically requesting us to use that app.
    Incentivized
    Chose Box
    Box has cheap storage pricing and so is preferred by small organizations, and easy to use app and sync make it a good product to use.
    Cross platform file sharing and editing over the cloud is one of the best features it has.
    Incentivized
    Chose Box
    It gives different bands to give access to others to see documents which [helps] us to maintain confidential information easily and do what need. The best alternative to other cloud storage because of uploading and sharing the document.
    Incentivized
    Chose Box
    For us switching to Box [was] a big move. It saves us from big problems and troubles which we were already facing while using the other software. Those use a lot of effort and have zero results in terms of results. Box has been a great find for us.
    Incentivized
    Chose Box
    Compared to all the listed alternatives I would give Box a good rating, because regardless of all the things normally associated with data, Box is always protecting all types of data with great efficiency and full responsibility.
    Incentivized
    Chose Box
    We have definitely come a long way to finally reach Box. It is undoubtedly a powerful and secure tool that is embedded with many modern features. Moreover, we wanted a platform that has more features and involves less cost. Altogether, it successfully stored many problems …
    Incentivized
    Chose Box
    I prefer Box over all of these alternatives because I find Box to be a lot more user-friendly and intuitive. Box has a lot more integrations as compared to the previous alternatives I used in my company. Moreover, this tool has led to an improvement in risk mitigation because …
    Incentivized
    Chose Box
    We use both Box and SharePoint for different purposes.
    Incentivized
    Chose Box
    Simply put, having unlimited file storage is a clear differentiator. Furthermore, the number of integrations offered by Box is simply unmatched. If you are looking for pure document and file sharing, I don't think there is a better product on the market. The benefits from …
    Incentivized
    Chose Box
    This platform was a recent selection but before switching to Box we used Hiver, MS SharePoint, Dropbox, and Asana. We moved to Box because of many reasons like cost factors, usability factors, support team rating, and much more. With my
    Incentivized
    Key User Insights
    Would buy again
    93%
    Would buy again
    96 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    81 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    99 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    61 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    68 Answers
    Features
    Box
    Enterprise Content Management
    Comparison of Enterprise Content Management features of Box
    Feature
    Box
    8.0
    26 Ratings
    1% below category average
    Content capture & imaging8.119 Ratings
    File sync, storage & archiving9.825 Ratings
    Document management9.024 Ratings
    Records management7.420 Ratings
    Content search & retrieval8.624 Ratings
    Enterprise content collaboration8.021 Ratings
    Content publishing & creation5.015 Ratings
    Security, risk management & information governance8.926 Ratings
    Contract lifecycle management9.612 Ratings
    Automated workflows9.614 Ratings
    Artificial intelligence2.011 Ratings
    Mobile support7.723 Ratings
    Integration9.823 Ratings
    Best Alternatives
    Box
    Small Businesses
    Egnyte
    Score9.3 out of 10
    Medium-sized Companies
    Epicor ECM
    Score7.7 out of 10
    Enterprises
    Dashpivot - By Sitemate
    Score10 out of 10
    All AlternativesView all alternatives
    User Ratings
    Box
    Likelihood to Recommend
    8.4
    (154 ratings)
    Likelihood to Renew
    8.0
    (12 ratings)
    Usability
    8.4
    (21 ratings)
    Availability
    10.0
    (5 ratings)
    Performance
    9.1
    (12 ratings)
    Support Rating
    8.5
    (29 ratings)
    In-Person Training
    10.0
    (1 ratings)
    Online Training
    10.0
    (3 ratings)
    Implementation Rating
    10.0
    (6 ratings)
    Configurability
    10.0
    (1 ratings)
    Ease of integration
    10.0
    (1 ratings)
    Product Scalability
    10.0
    (1 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    User Testimonials
    Box
    Likelihood to Recommend
    Box
    I think Box is great for research teams or anyone that has a large number of files that need to be securely stored. Particularly in the case of social science research, where it is important to protect identifying data, Box is a great option. In cases where teams need a more reliable means for real-time collaboration, I would probably consider a different alternative
    Read full review
    Pros
    Box
    • The main feature that I like the most in Box is that it makes collaboration seamless, workers can easily check the documents any time and make changes according to the needs.
    • Box manages and backs up all of your files on its cloud servers, and provides a very nice interface for creating, viewing, editing, and collaborating on the most commonly used file types (PDF, XLS, DOC, etc.).
    • Over the past few years, Box has built on top of its basic cloud storage management with a host of other tools, such as workflows, AI, monitoring, and analytics.
    • It is helping us to make good connections with clients and our workers themselves as to its syncing and viewing feature to all is very much helpful and easy to go.
    Incentivized
    Read full review
    Cons
    Box
    • The graphic design of the dashboard should be simpler and more tangible that can be changed to the liking of the Admin.
    • Sometimes there are some syncing issues in the background.
    • The product has very limited functionality in some areas which could be a bit frustrating at times.
    Incentivized
    Read full review
    Likelihood to Renew
    Box
    I like the security features and I like the website. It's easy to use and create and move things around as needed. The main reason for a lower rating is because the Box Sync app is just not a good program. It's a memory hog, it's slow, transfer speeds are slow, and it's not the most efficient route. If you have a large Box account and you need to get a computer up to speed on a large amount of data within Box, you are in for the long haul. Last time I had to do this, it took 3 days to sync all of the files and we are talking around 100 GB worth of data
    Read full review
    Usability
    Box
    Everything with Box is seamless. It can be integrated into virtually any other software or application. You can even get the app for your phone or tablet to work on the go. File syncing is so quick. The only reason I gave it a 9 is the issue I discussed earlier about the local file application rebooting and not continuing to sync files. Other than that, it's great!
    Incentivized
    Read full review
    Reliability and Availability
    Box
    Yeah, it's always worked, I've never had any kind of connection issues, the only issues I've had it I've been on our end when the Internet hasn't worked.
    Incentivized
    Read full review
    Performance
    Box
    The general operation and management of Box is very efficient, both when accessing the account, and when adding files, downloading or modifying any document directly. The web platform, mobile and desktop versions work really well and quickly, making all the work and process flow smoothly and without setbacks. So far I have not been able to observe any inconvenience
    Incentivized
    Read full review
    Support Rating
    Box
    I found their support community lacking in clarity when I experienced a login issue. The error messaging was poor on my Box Sync application. I did not reach out to support staff for help, instead, I reasoned that I should try downloading the Box Sync application again and reinstall it. That fixed my issue, thankfully. I think a less computer-savvy user would've been much more frustrated.
    Incentivized
    Read full review
    In-Person Training
    Box
    The in person training was done in house and I helped with the training, people seem to respond well.
    Incentivized
    Read full review
    Online Training
    Box
    The documentation is good. Since Box is a popular service, there were also a number of YouTube videos and other sources that were helpful as we were considering the product and planning for deployment. Also, the ability to try the free version helped to prepare us.
    Read full review
    Implementation Rating
    Box
    Be careful with settings. It is easy to get overwhelmed with updates. For example, you don’t want to be updated when doing historical data uploads. I recommend taking off notifications initially and then turn on post you have done your historical data upload.
    Read full review
    Alternatives Considered
    Box
    They are kind of the same. And both of them do their job as promised. But for company and project wise I think that Box slightly wins for some points. Which [makes him] win over Google Drive (don't forget that Google Drive is very easy to use and has a lot [of] nice features too).
    Read full review
    Scalability
    Box
    It's great, as we put more files on there it's done very well.
    Incentivized
    Read full review
    Return on Investment
    Box
    • Box has been an only positive experience. It provides a seamless way for me and my team to collaborate on documents in such a way where we're not sending the document back/forth via email. It's a huge timesaver.
    • Box reduces the risk of sharing a sensitive document to the wrong person via email.
    • Box has provided a platform where my team can share notes in meetings - this has helped streamline and organize our meetings. Our meetings are more productive and actionable.
    Incentivized
    Read full review
    ScreenShots

    Box Screenshots

    Screenshot of an overview of Box's intelligent content management platform. It provides a unified, AI-powered approach to managing and securing your unstructured data, or content. ICM provides organizations with collaboration, AI, security, compliance, and workflow tools, interoperable and customizable, to get the most from their content.Screenshot of how with Box AI, AI can be accessed right where enterprise content exists. While that work can reside within Microsoft, Google, Apple, and other productivity suites, Box helps users to tap the full potential of AI for unstructured data.Screenshot of how Box creates a central workspace to edit, review, and assign tasks. Users can automate business processes and centralize content workflows in Box, including a configurable content submission, unlimited e-signatures, user-drive no-code workflow, and task assignment to power approvals.Screenshot of how Box secures content from threats, including malware and ransomware, and recover from attacks if they happen. This helps to maintain a zero trust architecture to ensure proper usage of corporate data, and prevent data theft.Screenshot of how Box can connect to any productivity suite, including Microsoft, Google, and Apple. This extends any existing security investments with integrations into key DLP, SIEM, and network security tools. Thus, seamless experiences can be built for users in any system they use, whether that’s a business tool like Salesforce or ServiceNow, or communications engines like Zoom and Slack.Screenshot of an overview describing Box's scalability. With unlimited storage capabilities Box has an exabyte (1,000PB) of customer data plus 1 gigabit per second upload and download speed. At its core, Box is a multi-tenant global SaaS platform with enterprise-grade reliability and end-to-end encryption to secure content.