What users are saying about
12 Ratings
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368 Ratings
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100

Paycom

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368 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.5 out of 100

Likelihood to Recommend

Brex

Brex is very appropriate if you do not have a centralized purchasing function. It is great to raise and lower credit limits for individual cards. It is great to review expenses that employees have.It isn't as great for when multiple users are making purchases for the sale department. There isn't a good way to classify that.
Anonymous | TrustRadius Reviewer

Paycom

Paycom allows the centralization in the cloud of all of our employee data. This allows our workforce to have access to data anywhere and at any time in real-time. Paycom allows us to retrieve information and act on it quickly. We don't have the need to have all of our HR or Payroll professionals located in one location and it allows them to remotely work from anywhere.
Daniel Adkins, SPHR, SHRM-SCP | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Brex
Paycom
7.7
Employee demographic data
Brex
Paycom
7.6
Employment history
Brex
Paycom
8.1
Job profiles and administration
Brex
Paycom
7.8
Workflow for transfers, promotions, pay raises, etc.
Brex
Paycom
8.1
Organizational charting
Brex
Paycom
7.5
Organization and location management
Brex
Paycom
6.9
Compliance data (COBRA, OSHA, etc.)
Brex
Paycom
7.9

Payroll Management

Brex
Paycom
7.9
Pay calculation
Brex
Paycom
7.9
Support for external payroll vendors
Brex
Paycom
6.5
Off-cycle/On-Demand payment
Brex
Paycom
8.4
Benefit plan administration
Brex
Paycom
8.2
Direct deposit files
Brex
Paycom
8.2
Salary revision and increment management
Brex
Paycom
9.0
Reimbursement management
Brex
Paycom
7.4

Leave and Attendance Management

Brex
Paycom
8.5
Approval workflow
Brex
Paycom
8.8
Balance details
Brex
Paycom
8.2
Annual carry-forward and encashment
Brex
Paycom
8.3

Employee Self Service

Brex
Paycom
8.4
View and generate pay and benefit information
Brex
Paycom
8.8
Update personal information
Brex
Paycom
9.1
View company policy documentation
Brex
Paycom
8.1
Employee recognition
Brex
Paycom
7.7
View job history
Brex
Paycom
8.3

Asset Management

Brex
Paycom
4.4
Tracking of all physical assets
Brex
Paycom
4.4

HR Reporting

Brex
Paycom
6.7
Report builder
Brex
Paycom
7.3
Pre-built reports
Brex
Paycom
7.3
Ability to combine HR data with external data
Brex
Paycom
5.4

Onboarding

Brex
Paycom
7.4
New hire portal
Brex
Paycom
7.8
Manager tracking tools
Brex
Paycom
7.0

Performance and Goals

Brex
Paycom
5.8
Corporate goal setting
Brex
Paycom
3.9
Individual goal setting
Brex
Paycom
7.3
Line-of sight-visibility
Brex
Paycom
4.1
Performance tracking
Brex
Paycom
8.1

Performance Management

Brex
Paycom
7.8
Performance plans
Brex
Paycom
7.4
Performance improvement plans
Brex
Paycom
7.3
Review status tracking
Brex
Paycom
7.7
Review reminders
Brex
Paycom
8.3
Multiple review frequency
Brex
Paycom
8.0

Succession Planning

Brex
Paycom
6.6
Create succession plans/pools
Brex
Paycom
9.1
Candidate ranking
Brex
Paycom
6.7
Candidate search
Brex
Paycom
5.6
Candidate development
Brex
Paycom
5.1

Recruiting / ATS

Brex
Paycom
7.4
Job Requisition Management
Brex
Paycom
7.5
Company Website Posting
Brex
Paycom
7.8
Publish to Social Media
Brex
Paycom
7.1
Job Search Site Posting
Brex
Paycom
7.5
Duplicate Candidate Prevention
Brex
Paycom
7.2
Applicant Tracking
Brex
Paycom
6.9
Notifications and Alerts
Brex
Paycom
7.9

Pros

Brex

  • Rewards - The rewards were the main reason for us switching. Our previous card provider did not have a good rewards program.
  • User Interface and experience - When a charge is recorded on the Brex card, users immediately receive a text notification asking them to send a picture of their receipt. Brex automatically attaches the receipts to the charge which has saved our users a significant amount of time.
Anonymous | TrustRadius Reviewer

Paycom

  • Provides easy-to-use payroll software that is structured to help eliminate human error, allowing me to self-manage payroll with complete accuracy.
  • Automatically generates the necessary and easy-to-access reports relating to wages and payroll taxes paid.
  • Offers exceptional customer service with dedicated representatives who are very professional, responsive, knowledgeable, and courteous.
  • Received thorough personal instruction/training on the use of the online software program.
Georgann Peiffer | TrustRadius Reviewer

Cons

Brex

  • This is unusual but I struggle to write con's - everything has been seamless so far
  • Perhaps they could improve the UI/UX for uploading receipts when there are multiple photos
Dailius Wilson | TrustRadius Reviewer

Paycom

  • Would like to see more options when creating a custom report
  • Clocking in 1 minute after the start of a schedule, takes away half an hour from the employee. We are consistently pushing the clock back one minutes so that employees don't lose that half hour. This only happens on our morning shift; not our Swing Shift.
  • On anniversary dates the system changes the vacation accrual but does not enter the additional lump sum of 40 hours vacation to the employee's account. We go in and enter the lump sum manually.
  • It is difficult to reprogram our time clock bells. Over time, the bell rings 1 or 2 minutes earlier than the actual time.
Fran Bosch | TrustRadius Reviewer

Likelihood to Renew

Brex

No score
No answers yet
No answers on this topic

Paycom

Paycom 9.1
Based on 9 answers
The initial experience with Paycom was so bad that we decided we won't be renewing anything with them and will be terminating our business relationship mid year. Issues with the implementation, the support we receive from the implementation team and the production team has been just awful and it just doesn't meet our expectations nor what we were pitched during the sales meetings.
Samuel Rodriguez | TrustRadius Reviewer

Usability

Brex

No score
No answers yet
No answers on this topic

Paycom

Paycom 8.3
Based on 14 answers
The system is very user friendly. Once you navigate where your information is stored under the forms you are golden. While the training amplified my capabilities and knowledge, I could have jumped into the system without and training and managed just fine. This probably one of my favorite parts about Paycom!
Anonymous | TrustRadius Reviewer

Reliability and Availability

Brex

No score
No answers yet
No answers on this topic

Paycom

Paycom 9.1
Based on 1 answer
They are very dependable and I have never experience any outages
Elizabeth Garvin | TrustRadius Reviewer

Performance

Brex

No score
No answers yet
No answers on this topic

Paycom

Paycom 8.2
Based on 1 answer
It is a solid product and was out first payroll software that we have used
Elizabeth Garvin | TrustRadius Reviewer

Support Rating

Brex

Brex 9.5
Based on 3 answers
Brex support has been responsive whenever I have had a question. Users can contact them through the help screen when logging in or send emails. They have answered my questions quickly and always provide the information that I need to solve my issue. I have not had to work with support frequently as there are very few problems we've encountered with the cards.
Anonymous | TrustRadius Reviewer

Paycom

Paycom 7.6
Based on 51 answers
Paycom is the best payroll and HR software I have utilized in my 30 plus years as a CPA working in private industry. I am always confident in the software and my support team. The software is updated on an ongoing basis automatically. Paycom relieves a lot of stress over this vital area of any business.
Lee Ann Tipton | TrustRadius Reviewer

In-Person Training

Brex

No score
No answers yet
No answers on this topic

Paycom

Paycom 6.4
Based on 1 answer
They were a sales person and not really a good trainer.
Elizabeth Garvin | TrustRadius Reviewer

Online Training

Brex

No score
No answers yet
No answers on this topic

Paycom

Paycom 7.3
Based on 1 answer
All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.
Samuel Rodriguez | TrustRadius Reviewer

Implementation Rating

Brex

No score
No answers yet
No answers on this topic

Paycom

Paycom 5.6
Based on 6 answers
Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
Samuel Rodriguez | TrustRadius Reviewer

Alternatives Considered

Brex

Divvy allows you to get hyper focused in on how much individuals are allowed to spend. Honestly it is comparable to Brex, but is more well suited for micromanaging organizational spend.Brex is good because I am able to give my employees limits that match our budgets and I don't care about micromanaging their spend.
Anonymous | TrustRadius Reviewer

Paycom

Paycom's time and attendance is fully automated, much easier:1. To use for employees and managers2. Make changes3. Add comments4. Approve timesheets5. Has built in drop down options6. quick tabs with accrual info, calc detail and audit detail7. Adds hours with a few click for payroll processing
Cecilia Terrazas | TrustRadius Reviewer

Scalability

Brex

No score
No answers yet
No answers on this topic

Paycom

Paycom 5.5
Based on 1 answer
They are not able to meet our current needs
Elizabeth Garvin | TrustRadius Reviewer

Return on Investment

Brex

  • Realized return on all expenditure through points where previously this wasn't seen at all in the business
  • Ease of use and general increase in employee satisfaction. It would typically take one full day to lodge expenses at previous companies - now it takes a matter of seconds
  • Access to credit at an affordable rate
Dailius Wilson | TrustRadius Reviewer

Paycom

  • We've been able to automate a number of our processes as we've worked with Paycom. This has saved us a huge amount of time per pay cycle.
  • Since Paycom is easy to use all employees are glad to monitor their own accounts so that the Payroll staff doesn't have to follow up on minor items.
  • Due to the ease of use of Paycom our business has more than doubled in the last 2 years.
Jonathan Stankey | TrustRadius Reviewer

Screenshots

Pricing Details

Brex

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Paycom

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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