Brightcove vs. Gumlet

It works very nicely for our company site because it can easily and seamlessly embed into the site and email HTML pages. It also has picture in picture, sharing, closed captioning (CC) as basic functions. It will also show the time of the video. Because these are short-term-use videos or might get updated frequently and also are just targeting a specific audience, being able to hide or not able to show the number of views or date published (unlike YouTube) actually helps us.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Gumlet has been consistently reliable whenever we need to deliver video assets for internal projects or client work. As mentioned earlier, DRM protection and livestreaming are two standout strengths. We moved from Vimeo to Gumlet and haven’t regretted it. That said, if you need native social media integrations to go live or schedule posts, this isn’t the right tool. It’s also not ideal for monetized channels or large private audiences, as the current limits on private subscribers and profiles are relatively low.

• Ability to easily output a JSON response for requested video data. This makes it easy to work with Brightcove as partner.
• The read APIs are very flexible and can the output can be easily customized using cgi args. This provides great customization of the output and sorting and filtering mechanisms to find the videos you're looking for.
• The ability to add captions to videos is good, especially with the regulations requiring video captioning. DFXP support works great as long as the player is given the exact XML format it is looking for.

• Watching videos together in a group, synchronously, works perfectly – no stuttering, no pixelation, no audio dropouts, even if someone only has mediocre internet.
• The automatic adjustment of video quality to each individual's internet speed ensures that the best quality is always delivered without me having to worry about it.
• Videos start instantly and without loading time, which is a huge difference compared to our previous LMS and makes the flow of live events appear relaxed and professional.
• Das gemeinsame, synchrone Anschauen von Videos in einer Gruppe funktioniert absolut stabil – kein Ruckeln, kein Verpixeln, keine Ton-Aussetzer, sogar wenn jemand nur mittelmäßiges Internet hat.
• Die automatische Anpassung der Videoqualität an die Internetgeschwindigkeit jeder einzelnen Person sorgt dafür, dass immer die beste Qualität geliefert wird, ohne dass ich mich darum kümmern muss.
• Videos starten sofort und ohne Ladezeit, was im Vergleich zu unserem bisherigen LMS ein riesiger Unterschied ist und den Ablauf bei Live-Events entspannt und professionell wirken lässt.

• The code for customizing the video player can be made easier, I think it still uses BEML code.
• Easily accessible ready made code will help users like me to implement a cool looking player.
• I would love to implement Brightcove video cloud on most of the projects that I work on and I see we could use it in so many different ways but pricing is not easily available on the website.
• Again if I could work with someone to price for small, medium and large businesses that would be great.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• I would like the ability to set a higher minimum playing resolution so that videos aren't blurry at the start.
• Coming from Vimeo I would like to see a Chrome extension or Windows application to record my screen similar to what Loom has.
• I would like to see sub folder in playlists within collections. Currently I can only have top level playlists.

It took quite some time to upload and organize our video library. The amount of time it would require to relocate all this information outweighs any negative aspect I personally have with the experience. They have been pretty good to work with and from speaking with my Brightcove rep, I know some of the issues I have listed are currently being addressed and tested for future releases.

I’d rate our likelihood to renew at a clear 10, because Gumlet has become such an integral part of how we deliver, protect and scale our video content. The platform consistently performs without issues, the playback quality is excellent, and the security features give us peace of mind that no other tool matched. Beyond reliability, Gumlet keeps adding meaningful improvements such as AI subtitles, interactive elements, and better analytics, which continue to streamline our workflow and increase engagement without extra effort from our team. At this point, switching to anything else would feel like a step backwards, both in efficiency and overall video experience.

Very usable! I don't see any major flaws

The dashboard is simple to navigate. It's easy to view my videos and organize them. It just makes sense. I don't have to guess where to find anything. I also love the import tool and the ability to set up players based on my collections. This type of customization will save me time!

We are notified often of downtime, and I have not heard from a support rep for over a year. It really makes it hard to learn what new things are coming out and how we can take our video to the next level when there is no contact from the team on a regular cadence.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I had a quick technical question prior to purchase and a live-chat CSR gave me quick and helpful advice. I appreciate being able to clarify matters via live chat and prefer that over phone calls and emails.

It was quick and easy. We found that the import from Vimeo wasn't pulling in the highest original quality so we manually uploaded our clips.

Marketing department favors it because EVERYONE uses YouTube. Overall, YouTube offers decent features and functionality. But Brightcove offers the ability to brand and style players, and control what our users see (and so much more) and YouTube does not. For instance, on YouTube, users are presented with other videos (which could contain competitor videos).

They have all the same features and keep adding more, generating landing pages for video share was huge for us. Ease of use, no ads. cost, it really doesn't compete. We're very happy with the outputted quality of the video exports and the ability to manage DRM for video protection was built into the app. A huge bang for the buck here. Can't wait to update or try out more new features. The biggest thing I love is that they listen to their customers and work to implement suggestions from the community.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Again, there has been a huge cost savings which significantly improved our ROI
• There has also been less time spent on learning new technologies and training additional staff on maintaining a video server.
• Less time spent on the previous two points has allowed me to focus on other areas within the department that needed improvement.

• Gumlet compared has no higher costs associated
• Faster page load times improved user experience
• High-quality video content without buffering improves conversion rates for businesses
• Smoother viewing experience increases user engagement and retention.
• Reduction of unnecessary data usage leads to lower bandwidth costs
• Integrated analytics can provide insights into viewer behavior

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info