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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BrightLocal

    Score7.2 out of 10
    N/ABrightLocal is a search engine optimization tool that tracks search rankings, builds citations, and monitors online reviews and stresses local search performance.

    $39

    per month

    Commun.it

    Score7.6 out of 10
    N/ACommun.it is a social media management solution built around features such as analytics, automated insights through campaigns, and influencer marketing.N/A
    Pricing
    BrightLocalCommun.it
    Editions & Modules
    Track Plan
    $39
    per month
    Manage Plan
    $49
    per month
    Grow Plan
    $59
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    BrightLocalCommun.it
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsBrightLocal offers custom enterprise plans for businesses with more than 50 locations.
    More Pricing Information
    Community Pulse
    BrightLocalCommun.it
    Considered Both Products
    BrightLocal
    No answer on this topic
    Commun.it Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    7 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    No answers on this topic
    Features
    BrightLocalCommun.it
    SEO
    Comparison of SEO features of BrightLocal and Commun.it
    Feature
    BrightLocal
    6.7
    12 Ratings
    14% below category average
    Commun.it
    -
    Ratings
    Keyword analysis7.08 Ratings00 Ratings
    Backlink management4.05 Ratings00 Ratings
    SERP ranking tracking7.711 Ratings00 Ratings
    Page grader7.52 Ratings00 Ratings
    Competitive analysis7.611 Ratings00 Ratings
    Site audit / diagnostics9.98 Ratings00 Ratings
    Site recommendations6.64 Ratings00 Ratings
    Task management3.56 Ratings00 Ratings
    SEO Channels
    Comparison of SEO Channels features of BrightLocal and Commun.it
    Feature
    BrightLocal
    8.6
    13 Ratings
    12% above category average
    Commun.it
    -
    Ratings
    Local SEO8.613 Ratings00 Ratings
    Social SEO7.96 Ratings00 Ratings
    Mobile SEO10.04 Ratings00 Ratings
    Global SEO7.72 Ratings00 Ratings
    SEO Platform & Account Management
    Comparison of SEO Platform & Account Management features of BrightLocal and Commun.it
    Feature
    BrightLocal
    9.2
    11 Ratings
    9% above category average
    Commun.it
    -
    Ratings
    Multi-domain support8.59 Ratings00 Ratings
    Integration with web analytics tools9.910 Ratings00 Ratings
    Listening/monitoring
    Comparison of Listening/monitoring features of BrightLocal and Commun.it
    Feature
    BrightLocal
    -
    Ratings
    Commun.it
    6.1
    5 Ratings
    23% below category average
    Boolean keyword searches00 Ratings6.92 Ratings
    Filtering out noise/spam00 Ratings7.05 Ratings
    Sentiment analysis00 Ratings5.44 Ratings
    Broad channel coverage00 Ratings5.04 Ratings
    Publishing
    Comparison of Publishing features of BrightLocal and Commun.it
    Feature
    BrightLocal
    -
    Ratings
    Commun.it
    5.6
    5 Ratings
    37% below category average
    Content planning and scheduling00 Ratings8.84 Ratings
    Audience targeting00 Ratings6.34 Ratings
    Content optimization00 Ratings4.04 Ratings
    Workflow management00 Ratings3.44 Ratings
    Engagement
    Comparison of Engagement features of BrightLocal and Commun.it
    Feature
    BrightLocal
    -
    Ratings
    Commun.it
    6.9
    4 Ratings
    16% below category average
    Automated routing and prioritization00 Ratings7.24 Ratings
    Customer interaction histories00 Ratings7.24 Ratings
    Bulk actions00 Ratings6.33 Ratings
    Marketing
    Comparison of Marketing features of BrightLocal and Commun.it
    Feature
    BrightLocal
    -
    Ratings
    Commun.it
    5.8
    5 Ratings
    28% below category average
    Lead generation00 Ratings4.95 Ratings
    Content marketing00 Ratings9.75 Ratings
    Paid media management00 Ratings2.32 Ratings
    Campaigns and promotions00 Ratings6.14 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of BrightLocal and Commun.it
    Feature
    BrightLocal
    -
    Ratings
    Commun.it
    7.5
    5 Ratings
    11% below category average
    Twitter00 Ratings9.85 Ratings
    Facebook00 Ratings7.04 Ratings
    LinkedIn00 Ratings6.92 Ratings
    Instagram00 Ratings6.13 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of BrightLocal and Commun.it
    Feature
    BrightLocal
    -
    Ratings
    Commun.it
    5.6
    5 Ratings
    32% below category average
    Campaign success analytics00 Ratings7.85 Ratings
    Real-time tracking00 Ratings4.94 Ratings
    Competitor analysis00 Ratings4.03 Ratings
    Account management
    Comparison of Account management features of BrightLocal and Commun.it
    Feature
    BrightLocal
    -
    Ratings
    Commun.it
    5.6
    3 Ratings
    34% below category average
    Role-based user permissions & privileges00 Ratings3.83 Ratings
    Mobile access00 Ratings7.32 Ratings
    Best Alternatives
    BrightLocalCommun.it
    Small Businesses
    Serpstat
    Score9.9 out of 10
    Sendible
    Score7.2 out of 10
    Medium-sized Companies
    Yoast
    Score8.5 out of 10
    Emplifi
    Score8.9 out of 10
    Enterprises
    Google Trends
    Score8.6 out of 10
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BrightLocalCommun.it
    Likelihood to Recommend
    8.6
    (14 ratings)
    7.0
    (5 ratings)
    Support Rating
    7.5
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    BrightLocalCommun.it
    Likelihood to Recommend
    BrightLocal
    If you are a local business owner or marketing agency catering to local businesses, BrightLocal is a must have software. It has everything you need to track your local marketing efforts and to identify opportunities to make improvements, all at a very reasonable price point. You can also create nice looking reports to send to clients which are simple to create.
    Incentivized
    Read full review
    Commun.it Inc.
    For a small business or individual Commun.it could be used to quickly and efficiently grow an audience. Using the featured hashtag functionality in particular means that, instead of wading through various searches on Twitter, all the information is at your finger-tips and you can act on it accordingly. I think it would have benefits for businesses of multiple sizes however a smaller business might find the price-point prohibitive.
    Incentivized
    Read full review
    Pros
    BrightLocal
    • When we use BrightLocal's citation building service, I know that we're getting quality citations done right. Their staff will email you with any questions and always double check the information before creating inaccurate citations.
    • I love that BrightLocal is very quick about making changes when requested. For example, if we can't find a city on the drop-down list, you can chat them and they'll add it. Or if a report is pulling incorrectly, they'll re-run it within a reasonable timeframe.
    • BrightLocal has a lot of different reports that are easy to send to your clients. You can even add them to a web-viewable dashboard so that your client can simply bookmark a link and view their reports when they please.
    Incentivized
    Read full review
    Commun.it Inc.
    • Commun.it recommends good content to Tweet if you provide the right hashtags or topics to search.
    • Commun.it makes it really easy to thank each now Twitter follower and to reach out to influencers that you may have neglected.
    Incentivized
    Read full review
    Cons
    BrightLocal
    • Up and down rankings were not always right on with the local search, but only off by one or two spots
    • It felt like it was only used for local SEO, and I know there are more features, just never got to them.
    • Didn't seem useful for every single client in the way Ahrefs or Spyfu did
    Incentivized
    Read full review
    Commun.it Inc.
    • Be prepared, you'll receive a lot of emails from commun.it. They keep you engaged by reminding you to return to your dashboard. But they also will send several emails trying to get you to upgrade.
    • "Thanks for the retweet" and "Thanks to the high-value members" aren't tactics I like to use on Twitter.
    • On the free version, you are only allowed 20 actions a day. This goes by in a flash, would love to have a few more.
    Incentivized
    Read full review
    Support Rating
    BrightLocal
    Although their customer support has always contacted me, they have not always been helpful. Many times I've had reports or information disappear with them telling me they had no record of it, even when I had reports that the information was in there. There are times when their system did have bugs and the support was able to help me there. Overall, the support staff is there but they cannot always do much and need to wait for their development team to get back to them which often takes a long time.
    Incentivized
    Read full review
    Commun.it Inc.
    No answers on this topic
    Alternatives Considered
    BrightLocal
    Thryv reached out to me about 3 weeks before signing up with BrightLocal. While all of their features were impressive, there were only about 3 features that I would have used. Thryv wanted $200 per month for their service, which I found to be way overpriced for what I was wanting to use it for. I selected BrightLocal because it had the features I wanted at a lower price and then add ons. After using BrightLocal for a week and speaking with Becki, a customer service executive, I have discovered more features that I would use on BrightLocal than on Thryv.
    Read full review
    Commun.it Inc.
    Tweepsmap's audience and engagement tools aren't as powerful as Commun.it's, but they're far more trustworthy. I also like their tool for detecting inactive users (followed accounts who haven't tweeted in 2 or 6 months). I would actually consider shelling out for their paid tools, which sound quite useful (for instance, location-based statistics).
    Incentivized
    Read full review
    Return on Investment
    BrightLocal
    • BrightLocal's ranking reports have helped us better serve our clients' SEO needs, especially local SEO.
    • Reporting is nicely accomplished with their online client report dashboards.
    • Negative: some of their software defects are glaringly obvious take forever to fix, creating a number of awkward moments when we talk our clients through their reports.
    Incentivized
    Read full review
    Commun.it Inc.
    • Brand awareness
    • Lead generation
    • Prospect nurturing and ongoing customer support
    Read full review
    ScreenShots

    BrightLocal Screenshots

    Screenshot of Location SummaryScreenshot of Local Search Rank CheckerScreenshot of Local Search GridScreenshot of Local Search AuditScreenshot of Google My Business AuditScreenshot of Citation Tracker