Broadcom OneConnect vs. Jitterbit vs. SAP Integration Suite

Small to medium sized companies are great prospects for this product. It's pretty easy to set up, learn and maintain. You can scale it too, so start with an easy integration, learn the ropes and expand your usage. If you have fairly simply needs for a handful of fields and just one or two external systems to feed into Salesforce, this is the go-to product. If you're a larger company needing more complex integrations where extremely high reliability is needed and any downtime means revenue loss, you probably already have a different product in mind. Then again, you probably have an entire team that handles integrations and a data warehouse to support it!

Incentivized

In our case to have a such a poweful middleware in the cloud, give us a lot of benefits such as maintenance and support. In the integration part to be able to connect SAP and Non SAP applications makes SAP Integration Suite a good investment when our master data in this case is in S4HANA. Less appropriate is that sometimes the updates in production tenant failed and they have to downgrade or repair the issues. Affecting the usage of the tool. I guess SAP team have to be more aware of performing the changes and tested well on development environments and then when they know for sure that is the correct way to go with the update put it in production.

Incentivized

• Ease of use - while being more technical is useful, you don't need to be a developer to use many of JItterbit's capabilities
• Customer Support - we have always had great responsiveness to any questions or issues encountered
• Reliability - Jitterbit has been extremely reliable with no major outages in the recent past

Incentivized

• Enhanced API management features that allow now the integration with a multitude of data feeds and rating agencies
• Immediate evaluation of potential issues and configurable thresholds and automatic notifications.
• The application will monitor all aspects of compliance and update them automatically for several jurisdictions at time

• Some of the more advanced transformation possibilities aren't exactly clear without a lot of digging. Very basic connections (e.g. map this field to this field) along with basic transformation scripts (e.g. multiply X * Y) are super easy. But I know there are a ton more features and functionality that I feel is somewhat buried in the product

Incentivized

• Could be even more business friendly with programming language abstracted
• Ability to simulate the integration flow instead of a real run
• Have some kind of an AI-assistant suggesting the optimal design of an integration flow as it's being built (best practice assistant)

Incentivized

I have been evaluating other tools as a continuous improvement practice. I would like something that would be easier to use for a non-technical user. I work for a small organization and have no back-up for Jitterbit if something happens to me. We don't have the technically savvy employees to understand it.

SAP Integration Suite is very helpful to us in many ways to manage purchase procedures, stocks, and data of vendors and suppliers. Also, it helps to manage data for service providers. SAP Integration Suite has the tool to conduct training and evaluation. Unique features like the cloud can provide access from any place and by any device is very helpful.

Incentivized

The user interface is messy and not intuitive. It has a steep learning curve, and flows developed around are easy to make a mess with layout and can be difficult to follow. The debugging is also quite difficult, it takes some time to figure out how to follow the flow and examine data. Error handling is also difficult and not intuitive, it is better to let some errors leak and monitor through ALM.

Incentivized

They have some of the best support of any software vendor that we use. They always get our issues resolved quickly

The support for SAP Integration Suite is satisfactory. We leverage SAP support through our manage services partner. So far, we have not had many major issues. One concern, to make our rating a ten, would be turnaround time on high priority incidents. SAP Integration Suite drives our key business functions forward. Without a reasonable service level agreement on turnaround, we sometimes find us running into issues running pay, etc.

Incentivized

Work with an SAP implementation partner, if possible.

Incentivized

Hands down, Jitterbit is more cost-effective than Informatica, either on-prem or cloud and the value only goes up from there. Reusability and ease of creation make in-house training simple and the end result is we leverage Jitterbit for much more than what we initially considered it for. Having used Oracle and TIBCO before as well, I find they are the tools of yesterday, not able to keep up in terms of functionality or price. Mulesoft would be a more relevant comparison, and I feel we lean on Mule far more than Jitterbit, but both tools have their place and their strengths (and weaknesses!).

Incentivized

Having lots of applications on SAP ecosystems, SAP Integration Suite is the best choice. This comes along with many pre-delivered open connectors, also allows us to develop our own connectors. Event triggers batch processing, credential store and cloud ALM connections helped a lot for plug and play of end to end solutioning.

Incentivized

• We moved from a product that was failing regularly (jobs were running long, some jobs would finish incomplete without any warning or info, etc) to Jitterbit - a very stable product if you give it the recommended server size it needs.
• It has made crafting solutions for data movement and transformation quick!

Incentivized

• Ability to have multiple integrations across different SAP systems or modules and be able to actively monitor in one place
• APIs already exist for the different fields in SAP products and are easy to locate
• Can set email notifications to aid with monitoring and alert business process owners of issues

Incentivized