Broadvoice vs. ebankIT Contact Center
Broadvoice vs. ebankIT Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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Broadvoice | N/A | Broadvoice is a provider of hosted voice, UCaaS, CCaaS, and CX solutions for small and mid-market enterprises and BPOs. Broadvoice solutions offer enterprise-class features to simplify communications and streamline operations. | $10 monthly, 12 or 36 months per seat | |
ebankIT Contact Center | N/A | The Contact Centre application gives the opportunity to be in permanent contact with customers at anytime, including managing contacts and execute relevant transactions, all in one screen. ebankIT presents it as a specialized solution with telephony integration for a complete customer service. Contacts are made as voice calls and the application enables users to both follow up and reply to contacts. For a full optimized experience, a media bar allows users to manage contacts from customers with… | N/A |
Broadvoice | ebankIT Contact Center | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | Pricing Based on 3 Year Terms | — | ||||||||||||||
More Pricing Information |
Broadvoice | ebankIT Contact Center | |
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Top Pros | No answers on this topic | |
Top Cons |
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Performance & Compatibility of Online Events Software |
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Screen Sharing |
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Online Meetings / Events |
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Online Events Collaboration |
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Online Events Security |
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Cloud PBX |
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Call Management |
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Mobile apps |
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Unified Communications Platform and Collaboration |
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Broadvoice | ebankIT Contact Center | |
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Small Businesses | Nextiva Score 9.2 out of 10 | CloudTalk Score 9.4 out of 10 |
Medium-sized Companies | Nextiva Score 9.2 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Cisco Unified Communications Manager (Call Manager) Score 8.7 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Broadvoice | ebankIT Contact Center | |
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Likelihood to Recommend | 9.2 (257 ratings) | - (0 ratings) |
Likelihood to Renew | 8.6 (16 ratings) | - (0 ratings) |
Usability | 8.6 (14 ratings) | - (0 ratings) |
Availability | 8.6 (2 ratings) | - (0 ratings) |
Performance | 7.3 (2 ratings) | - (0 ratings) |
Support Rating | 8.5 (14 ratings) | - (0 ratings) |
In-Person Training | 9.1 (2 ratings) | - (0 ratings) |
Online Training | 8.4 (2 ratings) | - (0 ratings) |
Implementation Rating | 7.6 (7 ratings) | - (0 ratings) |
Configurability | 6.8 (2 ratings) | - (0 ratings) |
Product Scalability | 5.9 (2 ratings) | - (0 ratings) |
Vendor post-sale | 9.1 (2 ratings) | - (0 ratings) |
Vendor pre-sale | 9.1 (2 ratings) | - (0 ratings) |
Broadvoice | ebankIT Contact Center | |
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Likelihood to Recommend | Broadvoice | ebankIT No answers on this topic |
Pros | Broadvoice | ebankIT No answers on this topic |
Cons | Broadvoice | ebankIT No answers on this topic |
Likelihood to Renew | Broadvoice | ebankIT No answers on this topic |
Usability | Broadvoice | ebankIT No answers on this topic |
Reliability and Availability | Broadvoice | ebankIT No answers on this topic |
Performance | Broadvoice | ebankIT No answers on this topic |
Support Rating | Broadvoice | ebankIT No answers on this topic |
In-Person Training | Broadvoice | ebankIT No answers on this topic |
Online Training | Broadvoice | ebankIT No answers on this topic |
Implementation Rating | Broadvoice | ebankIT No answers on this topic |
Alternatives Considered | Broadvoice | ebankIT No answers on this topic |
Contract Terms and Pricing Model | Broadvoice | ebankIT No answers on this topic |
Scalability | Broadvoice | ebankIT No answers on this topic |
Return on Investment | Broadvoice | ebankIT No answers on this topic |
ScreenShots | Broadvoice Screenshots |