Broadvoice vs. Nectar Desk
Broadvoice vs. Nectar Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Broadvoice | N/A | Broadvoice is a provider of hosted voice, UCaaS, CCaaS, and CX solutions for small and mid-market enterprises and BPOs. Broadvoice solutions offer enterprise-class features to simplify communications and streamline operations. | $10 monthly, 12 or 36 months per seat | |
Nectar Desk | Small Businesses (1-50 employees) | Nectar Desk is call center software for a wide variety of industries. It includes a complete suite of call center software features such as call recording, IVRs and call transfers. Additionally, it integrates with many CRM platforms in order to ensure that agents can work efficiently between Nectar Desk and their CRM. It also has advanced agent analytics which allow users to analyze their agents’ performance and make staffing adjustments as necessary. | N/A |
Broadvoice | Nectar Desk | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | Pricing Based on 3 Year Terms | — | ||||||||||||||
More Pricing Information |
Broadvoice | Nectar Desk | |
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Top Pros | ||
Top Cons |
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Performance & Compatibility of Online Events Software |
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Screen Sharing |
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Online Meetings / Events |
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Online Events Collaboration |
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Online Events Security |
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Cloud PBX |
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Call Management |
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Mobile apps |
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Unified Communications Platform and Collaboration |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Broadvoice | Nectar Desk | |
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Small Businesses | Nextiva Score 9.2 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Nextiva Score 9.2 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Cisco Unified Communications Manager (Call Manager) Score 8.6 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Broadvoice | Nectar Desk | |
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Likelihood to Recommend | 8.9 (248 ratings) | 8.0 (1 ratings) |
Likelihood to Renew | 8.5 (15 ratings) | - (0 ratings) |
Usability | 8.5 (13 ratings) | - (0 ratings) |
Availability | 8.6 (2 ratings) | - (0 ratings) |
Performance | 7.3 (2 ratings) | - (0 ratings) |
Support Rating | 8.5 (14 ratings) | - (0 ratings) |
In-Person Training | 9.1 (2 ratings) | - (0 ratings) |
Online Training | 8.5 (2 ratings) | - (0 ratings) |
Implementation Rating | 7.7 (7 ratings) | - (0 ratings) |
Configurability | 6.8 (2 ratings) | - (0 ratings) |
Product Scalability | 5.9 (2 ratings) | - (0 ratings) |
Vendor post-sale | 9.1 (2 ratings) | - (0 ratings) |
Vendor pre-sale | 9.1 (2 ratings) | - (0 ratings) |
Broadvoice | Nectar Desk | |
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Likelihood to Recommend | Broadvoice | NectarDesk Inc. |
Pros | Broadvoice | NectarDesk Inc. |
Cons | Broadvoice | NectarDesk Inc. |
Likelihood to Renew | Broadvoice | NectarDesk Inc. No answers on this topic |
Usability | Broadvoice | NectarDesk Inc. No answers on this topic |
Reliability and Availability | Broadvoice | NectarDesk Inc. No answers on this topic |
Performance | Broadvoice | NectarDesk Inc. No answers on this topic |
Support Rating | Broadvoice | NectarDesk Inc. No answers on this topic |
In-Person Training | Broadvoice | NectarDesk Inc. No answers on this topic |
Online Training | Broadvoice | NectarDesk Inc. No answers on this topic |
Implementation Rating | Broadvoice | NectarDesk Inc. No answers on this topic |
Alternatives Considered | Broadvoice | NectarDesk Inc. No answers on this topic |
Contract Terms and Pricing Model | Broadvoice | NectarDesk Inc. No answers on this topic |
Scalability | Broadvoice | NectarDesk Inc. No answers on this topic |
Return on Investment | Broadvoice | NectarDesk Inc. |
ScreenShots | Broadvoice Screenshots | Nectar Desk Screenshots |