Broadvoice vs. AgentHub
Broadvoice vs. AgentHub
Product | Rating | Most Used By | Product Summary | Starting Price |
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Broadvoice | N/A | Broadvoice is a provider of hosted voice, UCaaS, CCaaS, and CX solutions for small and mid-market enterprises and BPOs. Broadvoice solutions offer enterprise-class features to simplify communications and streamline operations. | $10 monthly, 12 or 36 months per seat | |
AgentHub | N/A | Vistio AgentHub's live on-screen guidance aims to eliminate guesswork and stress so agents can confidently, quickly, and accurately resolve any customer inquiry. Through interactive and rules-based scripting, AgentHub is designed to put the right answers at agents’ fingertips right when they need it—allowing them to navigate interactions, regardless of their experience level. Vistio states the result is specific and measurable improvements in KPIs in just 90 days. | N/A |
Broadvoice | AgentHub | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | Pricing Based on 3 Year Terms | — | ||||||||||||||
More Pricing Information |
Broadvoice | AgentHub | |
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Top Pros | No answers on this topic | |
Top Cons |
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Performance & Compatibility of Online Events Software |
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Screen Sharing |
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Online Meetings / Events |
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Online Events Collaboration |
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Online Events Security |
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Cloud PBX |
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Call Management |
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Mobile apps |
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Unified Communications Platform and Collaboration |
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Broadvoice | AgentHub | |
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Small Businesses | Nextiva Score 9.2 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Nextiva Score 9.2 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Cisco Unified Communications Manager (Call Manager) Score 8.6 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Broadvoice | AgentHub | |
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Likelihood to Recommend | 9.2 (257 ratings) | - (0 ratings) |
Likelihood to Renew | 8.6 (16 ratings) | - (0 ratings) |
Usability | 8.6 (14 ratings) | - (0 ratings) |
Availability | 8.6 (2 ratings) | - (0 ratings) |
Performance | 7.3 (2 ratings) | - (0 ratings) |
Support Rating | 8.5 (14 ratings) | - (0 ratings) |
In-Person Training | 9.1 (2 ratings) | - (0 ratings) |
Online Training | 8.4 (2 ratings) | - (0 ratings) |
Implementation Rating | 7.6 (7 ratings) | - (0 ratings) |
Configurability | 6.8 (2 ratings) | - (0 ratings) |
Product Scalability | 5.9 (2 ratings) | - (0 ratings) |
Vendor post-sale | 9.1 (2 ratings) | - (0 ratings) |
Vendor pre-sale | 9.1 (2 ratings) | - (0 ratings) |
Broadvoice | AgentHub | |
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Likelihood to Recommend | Broadvoice | Vistio No answers on this topic |
Pros | Broadvoice | Vistio No answers on this topic |
Cons | Broadvoice | Vistio No answers on this topic |
Likelihood to Renew | Broadvoice | Vistio No answers on this topic |
Usability | Broadvoice | Vistio No answers on this topic |
Reliability and Availability | Broadvoice | Vistio No answers on this topic |
Performance | Broadvoice | Vistio No answers on this topic |
Support Rating | Broadvoice | Vistio No answers on this topic |
In-Person Training | Broadvoice | Vistio No answers on this topic |
Online Training | Broadvoice | Vistio No answers on this topic |
Implementation Rating | Broadvoice | Vistio No answers on this topic |
Alternatives Considered | Broadvoice | Vistio No answers on this topic |
Contract Terms and Pricing Model | Broadvoice | Vistio No answers on this topic |
Scalability | Broadvoice | Vistio No answers on this topic |
Return on Investment | Broadvoice | Vistio No answers on this topic |
ScreenShots | Broadvoice Screenshots | AgentHub Screenshots |