What users are saying about
12 Ratings
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23 Ratings
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.2 out of 100

Netchex

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23 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Feature Set Ratings

    Payroll Management

    bswift

    Feature Set Not Supported
    N/A
    8.4

    Netchex

    84%
    Netchex ranks higher in 7/7 features

    Pay calculation

    N/A
    0 Ratings
    9.0
    90%
    12 Ratings

    Support for external payroll vendors

    N/A
    0 Ratings
    6.9
    69%
    4 Ratings

    Off-cycle/On-Demand payment

    N/A
    0 Ratings
    8.5
    85%
    9 Ratings

    Benefit plan administration

    N/A
    0 Ratings
    8.4
    84%
    9 Ratings

    Direct deposit files

    N/A
    0 Ratings
    9.3
    93%
    12 Ratings

    Salary revision and increment management

    N/A
    0 Ratings
    8.7
    87%
    8 Ratings

    Reimbursement management

    N/A
    0 Ratings
    8.0
    80%
    7 Ratings

    Attribute Ratings

    • Netchex is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.5

    bswift

    95%
    4 Ratings
    9.6

    Netchex

    96%
    20 Ratings

    Likelihood to Renew

    bswift

    N/A
    0 Ratings
    9.6

    Netchex

    96%
    2 Ratings

    Usability

    bswift

    N/A
    0 Ratings
    9.6

    Netchex

    96%
    2 Ratings

    Support Rating

    bswift

    N/A
    0 Ratings
    9.6

    Netchex

    96%
    3 Ratings

    Implementation Rating

    bswift

    N/A
    0 Ratings
    8.5

    Netchex

    85%
    2 Ratings

    Likelihood to Recommend

    bswift

    bswift is well suited for benefit enrollment for both new hires and users looking to change or enroll in benefits during open enrollment. It is less appropriate for people looking to explore personal or additional benefits that are separate from the employer. It is more designed for benefit administrators than it is for individual users.
    Read full review

    Netchex

    Netchex is great if you want to log in to one place to take care of all things employee-related. It is especially helpful if you have multiple locations or divisions as you can easily set these up and manage them as needed. The more employees you have, the more you will benefit from a program like Netchex that provides so much support for your business. Our company has multiple locations of stores and many employee position levels and Netchex has been great at keeping all of this simple when a lessor product could make it much more complicated. Netchex would not be as appropriate if you have a very small business or a simple payroll structure. It would definitely still work well for you, it would just be more sophisticated than you would require.
    Read full review

    Pros

    bswift

    • bswift breaks down each benefit into its individual components really well.
    • bswift provides ample resources for additional support (phone numbers, emails, FAQ documents)
    • bswift makes it easy to compare the pros and cons of several benefit alternatives
    Read full review

    Netchex

    • My Netchex Service Team is very responsive and friendly. They are willing and able to spend the amount of time needed on one call to troubleshoot most problems or answer questions.
    • Their recent updates to the employee dashboard have been well-received by our seasonal team. Employees are able to quickly find what they are looking for which has minimized the amount of requests that my team receives regarding questions on pay or updating personal information.
    • Online W-2 forms have been a game-changer for us since moving to Netchex. Our staff tend to move around a lot and most do not get the mailed copy of their W-2. The electronic consent has saved me hours and hours of time.
    Read full review

    Cons

    bswift

    • Reporting
    • Easy notification of new enrollments
    • Autogenerated emails
    Read full review

    Netchex

    • Support needs to be available more times than just normal business hours.
    • Tax support is basically non-existent. This seems that it should be TOP NOTCH.
    • Some of the functionality of the Netchex program could be tweaked. It is not a keyboard friendly program at all. Must mouse your way through. When the program times out, it takes 2 to 3 screens before it really logs you out.
    • When submitting from Netchex to Dealertrack, it would be nice to show the payroll # or payroll date that has been submitted. Currently once you hit submit, the screen reverts back to the last successful payroll submit. This process is just a bit confusing, especially for new users.
    Read full review

    Pricing Details

    bswift

    Starting Price

    Editions & Modules

    bswift editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Netchex

      Starting Price

      Editions & Modules

      Netchex editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        bswift

        No answers on this topic

        Netchex

        Easy to work with.
        Read full review

        Usability

        bswift

        No answers on this topic

        Netchex

        Very user friendly and great interface.
        Read full review

        Support Rating

        bswift

        No answers on this topic

        Netchex

        The first line CE team is phenomenal. They are helpful, friendly, and knowledgeable. We have had less luck with the responsiveness of the tax department. However, their response time has improved drastically over the past year.
        Read full review

        Implementation Rating

        bswift

        No answers on this topic

        Netchex

        Implementation took some time but was pretty much error free.
        Read full review

        Alternatives Considered

        bswift

        We evaluated bswift and local vendors and bswift came hands down better in followinhg - support - ROI - EDI (can be better)
        Read full review

        Netchex

        I like that they are not so big that they ignore the small customers. They are also reasonably priced. Their support is excellent, I had worked with ADP in a prior position, and we did not have the same kind of support
        Read full review

        Return on Investment

        bswift

        • bswift has helped reduced the number of benefits review & explanation sessions that our HR department has had to hold
        • bswift has reduced the number of benefits related phone calls and emails to our HR team
        Read full review

        Netchex

        • Associates can easily access their data and make changes to things like their address and direct deposit, saving manager time to focus on more critical tasks within the organization
        • NetRecruitier has one site that can be posted to multiple job boards with one applicant tracking system
        • Electronic Onboarding allows us to get information out to the new employee so we can start with expectations on their first day and they know what to expect.
        Read full review

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