What users are saying about
8 Ratings
13 Ratings
8 Ratings
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Score 8.7 out of 100
13 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

bswift

bswift is well suited for benefit enrollment for both new hires and users looking to change or enroll in benefits during open enrollment. It is less appropriate for people looking to explore personal or additional benefits that are separate from the employer. It is more designed for benefit administrators than it is for individual users.
Michael Latz | TrustRadius Reviewer

Netchex

I would recommend this system based on ease of usability for both manager level and associate level users. The platform is completely mobile friendly, even from the Admin access. Processing payroll is a breeze. The NetAssist HR function is amazing! From the dashboard you can see associate birthdays, anniversaries, new hires, terminations and performance reviews due within the month at a click of a button
Erica Payne PHR SHRM-CP | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

bswift
Netchex
9.1
Pay calculation
bswift
Netchex
8.9
Support for external payroll vendors
bswift
Netchex
10.0
Off-cycle/On-Demand payment
bswift
Netchex
8.9
Benefit plan administration
bswift
Netchex
8.3
Direct deposit files
bswift
Netchex
9.4
Salary revision and increment management
bswift
Netchex
8.9
Reimbursement management
bswift
Netchex
9.6

Pros

bswift

  • bswift breaks down each benefit into its individual components really well.
  • bswift provides ample resources for additional support (phone numbers, emails, FAQ documents)
  • bswift makes it easy to compare the pros and cons of several benefit alternatives
Tolulope Lawal | TrustRadius Reviewer

Netchex

  • My Netchex Service Team is very responsive and friendly. They are willing and able to spend the amount of time needed on one call to troubleshoot most problems or answer questions.
  • Their recent updates to the employee dashboard have been well-received by our seasonal team. Employees are able to quickly find what they are looking for which has minimized the amount of requests that my team receives regarding questions on pay or updating personal information.
  • Online W-2 forms have been a game-changer for us since moving to Netchex. Our staff tend to move around a lot and most do not get the mailed copy of their W-2. The electronic consent has saved me hours and hours of time.
Mindy Yeager, PHR | TrustRadius Reviewer

Cons

bswift

  • They should have better price point for large customers
  • Better EDI for Oracle cloud
Anonymous | TrustRadius Reviewer

Netchex

  • Benefits - program is not as user-friendly for admin or employee as other HRIS
  • Carrier connections - there are too many issues with the third party
  • Pricing - so many new features that aren't included with the current price, it can be difficult to have your company understand the need for a product due to the additional cost
Jennifer Stallings | TrustRadius Reviewer

Support Rating

bswift

No score
No answers yet
No answers on this topic

Netchex

Netchex 9.0
Based on 1 answer
The first line CE team is phenomenal. They are helpful, friendly, and knowledgeable. We have had less luck with the responsiveness of the tax department. However, their response time has improved drastically over the past year.
Mindy Yeager, PHR | TrustRadius Reviewer

Alternatives Considered

bswift

bswift was chosen over a myriad of alternatives primarily because its user interface is simple and intuitive, and because the support offered by bswift is exceptional.
Tolulope Lawal | TrustRadius Reviewer

Netchex

The biggest difference I see between Netchex and our previous vendor is customer service. Our previous vendor would take days, if not weeks, to respond with an inquiry. Netchex generally does within 24 hours via email or immediately if you call. The second biggest difference is ease of use, both managers and associates have commented on how much easier it is to use.
Erica Payne PHR SHRM-CP | TrustRadius Reviewer

Return on Investment

bswift

  • Ease of planning
  • Better ROI than managing inhouse
  • EDI needs to be improved
Anonymous | TrustRadius Reviewer

Netchex

  • Associates can easily access their data and make changes to things like their address and direct deposit, saving manager time to focus on more critical tasks within the organization
  • NetRecruitier has one site that can be posted to multiple job boards with one applicant tracking system
  • Electronic Onboarding allows us to get information out to the new employee so we can start with expectations on their first day and they know what to expect.
Erica Payne PHR SHRM-CP | TrustRadius Reviewer

Pricing Details

bswift

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Netchex

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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