Bugzilla vs. Zoho Projects

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bugzilla
Score 7.8 out of 10
N/A
N/AN/A
Zoho Projects
Score 8.6 out of 10
N/A
Zoho Project is online project management and planning software that provides project teams with a web-based collaborative environment. Zoho Projects can also include a bug tracking module specifically design to support software development project. It is integrated with other Zoho products including Zoho CRM.
$4
per user/per month if billed annually
Pricing
BugzillaZoho Projects
Editions & Modules
No answers on this topic
Premium
$4
per user/per month if billed annually
Enterprise
$9
per user/per month if billed annually
Offerings
Pricing Offerings
BugzillaZoho Projects
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
BugzillaZoho Projects
Top Pros
Top Cons
Features
BugzillaZoho Projects
Project Management
Comparison of Project Management features of Product A and Product B
Bugzilla
-
Ratings
Zoho Projects
8.6
18 Ratings
14% above category average
Task Management00 Ratings8.718 Ratings
Resource Management00 Ratings8.617 Ratings
Gantt Charts00 Ratings9.715 Ratings
Scheduling00 Ratings8.616 Ratings
Workflow Automation00 Ratings8.013 Ratings
Team Collaboration00 Ratings9.918 Ratings
Support for Agile Methodology00 Ratings6.35 Ratings
Support for Waterfall Methodology00 Ratings8.610 Ratings
Document Management00 Ratings9.714 Ratings
Email integration00 Ratings9.914 Ratings
Mobile Access00 Ratings8.517 Ratings
Timesheet Tracking00 Ratings8.917 Ratings
Change request and Case Management00 Ratings6.96 Ratings
Budget and Expense Management00 Ratings8.713 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Bugzilla
-
Ratings
Zoho Projects
7.3
11 Ratings
1% below category average
Quotes/estimates00 Ratings5.55 Ratings
Invoicing00 Ratings8.611 Ratings
Project & financial reporting00 Ratings6.55 Ratings
Integration with accounting software00 Ratings8.711 Ratings
Best Alternatives
BugzillaZoho Projects
Small Businesses
GitLab
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Score 8.9 out of 10
Stackby
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Score 9.6 out of 10
Medium-sized Companies
GitLab
GitLab
Score 8.9 out of 10
SAP Ruum
SAP Ruum
Score 9.0 out of 10
Enterprises
GitLab
GitLab
Score 8.9 out of 10
Quickbase
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Score 9.2 out of 10
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User Ratings
BugzillaZoho Projects
Likelihood to Recommend
7.7
(18 ratings)
8.8
(22 ratings)
Likelihood to Renew
6.0
(10 ratings)
9.9
(3 ratings)
Usability
9.0
(3 ratings)
5.6
(4 ratings)
Availability
9.0
(3 ratings)
9.0
(1 ratings)
Performance
8.0
(2 ratings)
9.0
(1 ratings)
Support Rating
5.1
(3 ratings)
7.4
(9 ratings)
In-Person Training
9.0
(1 ratings)
-
(0 ratings)
Online Training
-
(0 ratings)
9.0
(1 ratings)
Implementation Rating
8.0
(2 ratings)
8.0
(1 ratings)
Configurability
9.0
(1 ratings)
-
(0 ratings)
Ease of integration
9.0
(1 ratings)
-
(0 ratings)
Product Scalability
9.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
7.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
BugzillaZoho Projects
Likelihood to Recommend
Open Source
Buzilla is easy to use and provides basic functionality to use as a bug tracking tool. If big size attachments are allowed it would have been great. Also with Bugzilla home->Test management area is improved by allowing multiple sections it would be awesome!
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Zoho
My work involves projects of 5-15 people with numerous projects running simultaneously. Prior to Zoho, I did not have a central location from which to view all project statuses at once. Zoho looks to provide this and also looks like it will deliver. I am anxious to see how our organization's use of it develops. At this time, I feel I am likely to recommend Zoho Projects because my organization has made great software decisions in the past so I have a level of trust already that the research has been done that Zoho is the best solution for our line of work.
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Pros
Open Source
  • Open source! No license fee involved, no limit to the number of licenses.
  • Easy to install and maintain. Installation is very easy and hardly needs any maintenance efforts, except when migrating from one version to other. Each project can have its own group of users.
  • Includes all the core features/fields that are needed to log a software bug/issue.
  • Multiple attachments are possible, supports various formats.
  • Good for reporting. Filtering mechanism lets you query bugs by various parameters.
Read full review
Zoho
  • We use it to manage our sales orders as there are lots of moving parts which are necessary to get client orders done properly.
  • I use it anytime I have a new idea I want to put into motion. As I can create a list for brainstorming, feedback, specific actions necessary in order to test and or implement the idea.
  • Unrelated to business, it's a great way to plan travel in order to make sure you don't forget those important things like passport, flight arrangement, client meeting confirmation, and meeting prep as far as what specific documents or things do you need to bring with you.
  • And since everyone is on the go and expected to keep up with work, the mobile/tablet app makes it a breeze to keep up, work on, and create new projects.
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Cons
Open Source
  • Cloud Based. I'd like to see bugzilla be cloud based. The company I currently work with made a final decision to change db's for this specific reason. Due to the frequency of travel in this company, they need access to bugzilla from differing national / international locations.
  • Larger File Attachments. I believe the limit of a bugzilla content upload is 4 megabytes. For many of our video'd issues, this file size is simply impractical without the additional effort exertion on video compressor applications.
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Zoho
  • There is no ability to add custom fields in the "Bugs" module - for example, if we want to add fields such as Version Number.
  • Reporting is not integrated - its a fairly expensive add-on.
  • There is no easy way to track actual and completed dates for tasks - so historical variance analysis is not easy.
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Likelihood to Renew
Open Source
For future projects I will look at something that is hosted in the cloud that I don't have to manage. I would also like something that has a more modern feel to allow my customers to use it as well as my employees.
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Zoho
I've reviewed about 8 other project management solutions and Zoho Projects is the best I've seen without being overly complicated. Zoho Projects keeps getting better! Recent new enhancements makes it even easier to navigate. There are new keyboard shortcuts that cut my time way down. The tools are very easy to use.
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Usability
Open Source
This is a pretty straightforward system. You put in the bug details, a ticket is created, the team is notified. The user interface reflects this very simple and straightforward flow. It's certainly much easier than trying to track bugs with using Excel and email.
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Zoho
Zoho Projects is an easy project management tool to use. It provides all the functionality that we required for handling projects. We can easily create personal forms for projects and tasks, allowing us to add and report on our own desire. Apart from this we can create and edit documents in real time which saves our time. This allows us to share text docs, presentations, tables with the whole team and we can work on them together
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Reliability and Availability
Open Source
I used it.
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Zoho
Has not been down to my knowledge.
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Performance
Open Source
I like this rating.
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Zoho
Speed meets my expectations.
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Support Rating
Open Source
Since it is open source, it doesn't have customer service. However, the amount of information on forums is vast. If you can wade through it, you'll get what you need
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Zoho
Although it might lack intuitiveness, once you get a hang of how Zoho Projects works, you can do a LOT. The impact good project management has on profitability is huge, and it has helped not only improve communication and coordination when working on a project, but more importantly have adequate tracking of time, due dates and potential bottle necks
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In-Person Training
Open Source
I know it.
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Zoho
No answers on this topic
Implementation Rating
Open Source
Implementation was pretty simple. Particularly because the product cannot be customized so there is not much to do apart from getting it up and running.
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Zoho
No answers on this topic
Alternatives Considered
Open Source
We migrated away from the whole suite of Rational tools because of their massive complexity around administration and inflexibility regarding workflows. In addition, the suite was insanely expensive, and users hated the usability of the tools. We evaluated, and liked JIRA, but because the organization was looking for cost savings, we ended up going with Bugzilla and it's FOSS model so as to avoid ongoing costs.
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Zoho
Zoho Projects provides a more limited set of functionality and customization options than other task/bug trackers on the market, but what it lacks in functionality it makes up for in ease of use. It probably has 80-90% of the features of its competitors but takes about a third of the time to get up and running and realizing value.
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Scalability
Open Source
I used it
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Zoho
No answers on this topic
Return on Investment
Open Source
  • It has made the SDLC process more efficient. Bugs were logged and tracked in emails or in Excel sheets leading to slow communication and at time version issues with multiple files. Being an online tool, Bugzilla solved those issues, improved communication, instant status updates and improved efficiency.
  • We have used Bugzilla with a lot of federal goverment agencies (DHS, CMS, SAMHSA, CDC, HHS etc). Project Directors adn Principle Investigators were at times given access to Bugzilla which provided a snapshot of open vs closed issues.
  • Some groups would resist using Bugzilla with the email reminders being the main reason. Turning off or reminding them of features where we can 'control' email notification helped a lot.
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Zoho
  • We needed a system to organize our growing business, so anything was better than what we had, which was nothing.
  • Recording time spend is a huge reason for using project software. It has made me aware of the tasks that are taking too long and where we are not being profitable as a company.
  • It has kept our team accountable for what needs to get completed and when projects are not in motion or completed timely. It's helpful to know in order to get billing out faster.
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ScreenShots

Zoho Projects Screenshots

Screenshot of Task Automation with Blueprint - Map out your entire workflow with no code as flowcharts. Automate your tasks and notifications and set approval criteria with blueprint.Screenshot of Intuitive Gantt Charts - Say what, say who, say when. And done. Zoho Projects' Gantt chart comes feature loaded with advanced operations such as Critical path and Baseline.Screenshot of Inbuilt Issue Tracker - You can log, organize, track, and fix any problems. Features such as status and workflow, can be customized to suit the exact needs of your project.Screenshot of Drag, Drop and Done - A view of your tasks as cards placed along columns. Helps you identify bottlenecks and reorganize quickly using drag and drop.Screenshot of A quick pulse of all your work - The Portfolio dashboard, is a compact overview of all the work that's been happening across projects with widgets that address the project level timeline, status, ownership, budget health, and clients.Screenshot of Looks that matter - A refreshing UI that supports multiple themes, including an eye-catching dark mode.