Likelihood to Recommend Buildertrend was made for a specific industry (building) and so I would recommend it to anyone in that industry, with the exception of Sales and Marketing. But for everything else from the financing to the permitting to the construction and all else, Buildertrend is exactly what our team has used and will ALWAYS use. Even with our decision to use other systems for Sales and Marketing, we have never given one thought to taking Buildertrend out of our process. We will always be with Buildertrend.
Read full review My work involves projects of 5-15 people with numerous projects running simultaneously. Prior to Zoho, I did not have a central location from which to view all project statuses at once. Zoho looks to provide this and also looks like it will deliver. I am anxious to see how our organization's use of it develops. At this time, I feel I am likely to recommend Zoho Projects because my organization has made great software decisions in the past so I have a level of trust already that the research has been done that Zoho is the best solution for our line of work.
Read full review Pros Manages in one place - crucial for organization. Professional, across the board it provides companies with a seamlessly organized and flawless presentation - to subs/vendors/owners/etc. Time Saver - you don't have to dig around through files/create templates/flip through your contact binder - it's all there. Practical tools- designed for contractors. You get what you need - period. Read full review We use it to manage our sales orders as there are lots of moving parts which are necessary to get client orders done properly. I use it anytime I have a new idea I want to put into motion. As I can create a list for brainstorming, feedback, specific actions necessary in order to test and or implement the idea. Unrelated to business, it's a great way to plan travel in order to make sure you don't forget those important things like passport, flight arrangement, client meeting confirmation, and meeting prep as far as what specific documents or things do you need to bring with you. And since everyone is on the go and expected to keep up with work, the mobile/tablet app makes it a breeze to keep up, work on, and create new projects. Read full review Cons I think that the CRM component could use some development. I think that tracking "tasks" or "to do's" could use some development. Read full review There is no ability to add custom fields in the "Bugs" module - for example, if we want to add fields such as Version Number. Reporting is not integrated - its a fairly expensive add-on. There is no easy way to track actual and completed dates for tasks - so historical variance analysis is not easy. Read full review Likelihood to Renew I've reviewed about 8 other project management solutions and Zoho Projects is the best I've seen without being overly complicated. Zoho Projects keeps getting better! Recent new enhancements makes it even easier to navigate. There are new keyboard shortcuts that cut my time way down. The tools are very easy to use.
Read full review Usability Fantastic usablity. Buildertrend is an amazing tool that offers superior customer service and attention to detail that is unmatched. I will continue to use them for years and I know they will make growing my company a possibility. I highly recommend for companies that want to streamline their business.
Read full review Zoho Projects is an easy project management tool to use. It provides all the functionality that we required for handling projects. We can easily create personal forms for projects and tasks, allowing us to add and report on our own desire. Apart from this we can create and edit documents in real time which saves our time. This allows us to share text docs, presentations, tables with the whole team and we can work on them together
Read full review Reliability and Availability Has not been down to my knowledge.
Read full review Performance Speed meets my expectations.
Read full review Support Rating I highly recommend. The only suggestion I have would be to offer a free trial. They do offer a 30 day money back guarantee. The price point isn't daunting if you have had a 100 % no strings attached/no effort to cancel or try to remember to get your money back - no strings attached chance to try out the product. Especially for such a big purchase decision, I think Buildertrend would see an incredible increase in sales. They have the value and companies just need a chance to see it first hand.
Read full review Although it might lack intuitiveness, once you get a hang of how Zoho Projects works, you can do a LOT. The impact good project management has on profitability is huge, and it has helped not only improve communication and coordination when working on a project, but more importantly have adequate tracking of time, due dates and potential bottle necks
Read full review Alternatives Considered BuilderTrend allows me to see a full view of all my jobs in one place. I picked it for this reason. I wanted a solution that subcontractors would be able to use without having to do anything except open their email to get the information they needed to get the job done on time. I've made it so simple that everyone I work with wants to use BuilderTrend. In fact, most of the subcontractors I work with have implemented BuilderTrend because they saw how easy my day to day operations are.
Read full review Zoho Projects provides a more limited set of functionality and customization options than other task/bug trackers on the market, but what it lacks in functionality it makes up for in ease of use. It probably has 80-90% of the features of its competitors but takes about a third of the time to get up and running and realizing value.
Read full review Return on Investment The prior year cost me roughly $4300, which was barely reasonable for my volume. Some clients liked the format, some hated it and didn't participate. In my experience, few subcontractors or suppliers embraced the program, severely limiting the effectiveness. For the coming year the fees would have exceeded $17,000, far too much for a program with limited client, employee, and subcontractor appeal with as small a volume as I have. Honestly, for the last year, I feel they've been a burning tire hung around my neck and I regret not cancelling them in early 2019, I'd have $10,000 more in my pocket and no significant negative impact. I did appreciate the daily log as a way to report on progress, but less than half my clients made use of this option. Read full review We needed a system to organize our growing business, so anything was better than what we had, which was nothing. Recording time spend is a huge reason for using project software. It has made me aware of the tasks that are taking too long and where we are not being profitable as a company. It has kept our team accountable for what needs to get completed and when projects are not in motion or completed timely. It's helpful to know in order to get billing out faster. Read full review ScreenShots Zoho Projects Screenshots