Likelihood to Recommend The specific scenarios where it was well suited was scaling out. We were able to set up the system for our initial pilot and scale out in a short period of time. The system is just as dependable and workable with a small numbers of participants as it is with larger and larger sets. Even as it grew out it still reflected a personal touch to the users which is very important for software like this. It is not that it is inappropriate but would be challenging in a severely fragmented organization. That is scenario where there are two essential functions going on with the organization which are acting as separate companies - but this is a note concerning a specific experience with a company in India where they were operating in two distinctly different states with totally different expectations and behaviors.
Read full review Paylocity works well for our organization. Ease of use for our managers and employees is very important. Makes it easier for us in HR to manage. Time and attendance works very well. Efficient and effective. Payroll runs very smoothly. We appreciate the performance and compensation module for tracking employees performance, journals and getting feedback and annual compensation.
Read full review Pros Automating Surveys Communicating with the entire group of workers at the client facilities Gathering together information for Talent Matching Read full review Customer Service is always helpful with little wait time. Always improving; for example, the recent change to processing payroll. So much easier. Onboarding makes it simple and the fact that the company can personalize the messaging to new hires allows us to make it more personalized. Having an assigned account manager regardless of company size is definitely a plus. Read full review Cons Succession planning could use a little work but really the shortfalls had to do with client idiosyncrasies Ethics lifeline was a little hard to reign in, the executives at our client were very fussy for all the wrong reasons - no pun intended Compensation Planning was also hard to work with but once again it was internal problems at the client that caused these slowdowns Read full review Recruiting piece/ATS could be improved. A candidate being able to save progress on their application is really a must as they can't leave and come back to their application without having to restart, i.e. if they need to get a phone number for a reference for example. Could use more room in entering the job for internal notes. Quirky when doing cut and paste of job details that leaves spaces that aren't in the document being pasted. Read full review Likelihood to Renew They are great to work with. It would be enough that the software does and behaves in the way it is explained and marketed. It is wonderful to see it exceed these expectations. It is a pleasure to work with as are the representatives from the company. They are helpful, concerned and expert in their duties.
Read full review We have had many issues with the way our platform was set up at implementation that still continue to plague us. In addition, our benefits, in particular our FSA, have been mis-managed causing a balance due from an employee (and also a lot of work for our accounting and HR team, as well as stress for the employee). Our service rep continues to answer incorrectly on many fronts (original response is usually check out this paylocity article, vs. helping) and recently our COBRA management was mishandled (not adding Dental to a person on Cobra who had requested it). So- all in all...we are not particularly happy w/ Paylocity
Read full review Usability Overall, in my experience, Paylocity has been easy to use for both staff and administrators. First, the staff has an application and inputting Paid Time Off is easy to do. I then get an alert on my app and I am able to approve it on the spot from my app that gives me access as an employee and an administrator without having to use multiple apps or logins. As an administrator I think the portal is easy to use, Paylocity did a great job showing me tools and rolling out training classes before rollout.
Read full review Reliability and Availability Paylocity support is always available and I never have to wait endlessly on hold. If our dedicated account manage is not available, there is an entire team assigned to our account. Every one of them is knowledgeable about our organization and Paylocity's process.
Read full review Performance pages load in an acceptable amount of time, reports come back quickly, but integration is very complicated and hasn't been possible
Read full review Support Rating Everyone wants immediate assistance. Awaiting a response from an email only to ask 2-3 more questions is time consuming. Within the first six months of setup, I would rather respond back to the instructors who provided me the training in each category of my contract.
Read full review Online Training The training was live online, but was with a group of other companies. We did not receive any personalized training with our team. Whenever we would ask for training, we would be sent a peak article link or a video. It felt like the reps we dealt with didn't know the answer to the questions.
Read full review Implementation Rating I had gone through an implementation process of another HR platform (Paycom) in my previous job and was traumatized, it was painful. I was surprised how easy and fast it was with Paylocity, the team was very helpful and set us up for success
Read full review Alternatives Considered BullseyeEngagement towers over their competitors. We selected them as a result of careful research for our internal uses. We brought them along to our clients because of our personal experience. The staff at BullseyeEngagement are themselves engaged and active. They were forthcoming, cooperative and helpful. Their product is polished, well made, dependable and logical and easy to operate. Even though it is easy to work with it provides the complex sort of work necessary when carefully setting up a fair system of evaluation and employee development.
Read full review We honestly had a program that only kept track of our Demographics, salaries, etc. then all of our Payroll was done on paper with paper leave slips etc. When I saw Paylocity, I was very excited about how easy it is/would be to use. [...] Our Paylocity rep that I spoke to was super GREAT in the explanation of Paylocity and I didn't even shop around much.
Read full review Contract Terms and Pricing Model I wasn't involved in the sales process. I joined the organization after Paylocity was implemented.
Read full review Scalability You have an account manager assigned to you on a daily basis but that person is barely available to you
Read full review Professional Services Support is quick and proffessional
Read full review Return on Investment The return on investment for us focused on the flexibility of the product When using the software directly and when adapting it for our clients the time frame for development and installation and use was very short The quality of the outputs and the ease with which the system was put in place was extraordinary and saved us money even during the replacement period as it replaced the outdated system in place at our client Read full review Definitely more consistent processes. Everything is very user friendly and it reduces the amount of time it has taken us in the past before we started using Paylocity. Everything flows super smoothly. We have an improved retention since we have used Paylocity. Before hand, many employees thought it was difficult to find anything like tax forms, pay stubs, benefit elections, etc. when we used other platforms before we implemented our data into Paylocity. Costs have been reduced and the decision-making process has improved and got quicker. Before Paylocity, it would take at least a week to get a salary increase approved, or a job title change approved. Now, it take less than a day and is super easy. Read full review ScreenShots BullseyeEngagement Screenshots