CallHub vs. Join.me (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CallHub
Score 6.0 out of 10
Small Businesses (1-50 employees)
CallHub is designed to integrate with an organization’s CRM. The solution helps users to reach the right people the right time with their virtual call center, voice and SMS broadcasting software. CallHub is available in over 200 countries. Key benefits include: Virtual Call Center Agents all over the country to talk to leads using the software. Agent accounts are free because CallHub charges only for the calls made. Agents can make calls from a browser, phone, SIP…N/A
Join.me (discontinued)
Score 9.8 out of 10
N/A
Join.me, once acquired by LogMeIn in 2019, was an audio, video, and web conferencing tool targeted at SMBs. Its software can be used across various devices and includes features such as one-click scheduling, personal links, interactive whiteboards, and presenter swapping. It has since been discontinued.
$10
per month
Pricing
CallHubJoin.me (discontinued)
Editions & Modules
No answers on this topic
Lite
$10.00
Month
Pro
$10.00
Month
Business
$10.00
Month
Offerings
Pricing Offerings
CallHubJoin.me (discontinued)
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsCallHub does not charge per seat, but only for the calls and SMSs. Credits can be purchased and used as required.
More Pricing Information
Community Pulse
CallHubJoin.me (discontinued)
Features
CallHubJoin.me (discontinued)
Contact Center Software
Comparison of Contact Center Software features of Product A and Product B
CallHub
8.4
1 Ratings
0% above category average
Join.me (discontinued)
-
Ratings
Agent dashboard8.01 Ratings00 Ratings
Validate callers8.01 Ratings00 Ratings
Outbound response9.01 Ratings00 Ratings
Call forwarding8.01 Ratings00 Ratings
Click-to-call (CTC)8.01 Ratings00 Ratings
Warm transfer8.01 Ratings00 Ratings
Predictive dialing9.01 Ratings00 Ratings
Interactive voice response9.01 Ratings00 Ratings
REST APIs8.01 Ratings00 Ratings
Call scripts9.01 Ratings00 Ratings
Call tracking9.01 Ratings00 Ratings
Multichannel integration8.01 Ratings00 Ratings
CRM software integration8.01 Ratings00 Ratings
Workforce Optimization (WFO)
Comparison of Workforce Optimization (WFO) features of Product A and Product B
CallHub
8.4
1 Ratings
1% above category average
Join.me (discontinued)
-
Ratings
Inbound call routing9.01 Ratings00 Ratings
Omnichannel inbound routing8.01 Ratings00 Ratings
Recording8.01 Ratings00 Ratings
Quality management8.01 Ratings00 Ratings
Call analytics9.01 Ratings00 Ratings
Historical reporting8.01 Ratings00 Ratings
Live reporting8.01 Ratings00 Ratings
Customer surveys9.01 Ratings00 Ratings
Customer interaction analytics9.01 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
CallHub
-
Ratings
Join.me (discontinued)
7.8
75 Ratings
1% below category average
High quality audio00 Ratings8.566 Ratings
High quality video00 Ratings8.269 Ratings
Low bandwidth requirements00 Ratings7.059 Ratings
Mobile support00 Ratings7.336 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
CallHub
-
Ratings
Join.me (discontinued)
7.9
73 Ratings
0% below category average
Desktop sharing00 Ratings8.573 Ratings
Whiteboards00 Ratings7.433 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
CallHub
-
Ratings
Join.me (discontinued)
8.0
69 Ratings
2% below category average
Calendar integration00 Ratings8.551 Ratings
Meeting initiation00 Ratings8.464 Ratings
Integrates with social media00 Ratings7.121 Ratings
Record meetings / events00 Ratings8.052 Ratings
Slideshows00 Ratings8.035 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
CallHub
-
Ratings
Join.me (discontinued)
8.1
59 Ratings
0% above category average
Live chat00 Ratings8.759 Ratings
Audience polling00 Ratings7.720 Ratings
Q&A00 Ratings7.826 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
CallHub
-
Ratings
Join.me (discontinued)
8.3
58 Ratings
3% above category average
User authentication00 Ratings8.244 Ratings
Participant roles & permissions00 Ratings8.251 Ratings
Confidential attendee list00 Ratings8.433 Ratings
Best Alternatives
CallHubJoin.me (discontinued)
Small Businesses
CloudTalk
CloudTalk
Score 7.5 out of 10
Intermedia AnyMeeting Pro
Intermedia AnyMeeting Pro
Score 7.1 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 7.5 out of 10
JioMeet
JioMeet
Score 9.8 out of 10
Enterprises
Google Cloud Contact Center AI
Google Cloud Contact Center AI
Score 5.4 out of 10
Webex Meetings
Webex Meetings
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CallHubJoin.me (discontinued)
Likelihood to Recommend
8.0
(1 ratings)
7.1
(76 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(5 ratings)
Usability
-
(0 ratings)
10.0
(7 ratings)
Support Rating
-
(0 ratings)
8.8
(25 ratings)
Implementation Rating
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
CallHubJoin.me (discontinued)
Likelihood to Recommend
CallHub
It is a simple process: Go to the campaign tab and click on the campaign you are joining, and here, review the questions and suggested script to guide your conversation, remembering, of course, that the most important thing is to be yourself through this software and the window that will mark the progress so join the campaign at this point do not hang up now you are controlling the communication through this software you can leave the campaign and fill with a smile the answers you get from users.
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Discontinued Products
I would neither recommend nor dissuade anyone from using Join.Me. When it first came on the scene, it was a game-changer as far as providing remote access to other authorized individuals and helped save a great deal of time trying to walk someone less proficient through all the detailed steps of computer repair. However, with the proliferation of Zoom and other conferencing products that also provide built-in remote access through its service, the need for a separate application is now limited and not as essential as its own product.
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Pros
CallHub
  • All you'll require is your login credentials.
  • You have been given a username for two complementary programs that we use: one is for limited access to remote sales services and call services.
  • Callhub has been limited to protect privacy.
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Discontinued Products
  • No need to download anything to get started. Once you sign up you can get started from within your browser. This is probably the single best feature, its a get up and go solution for video conferencing and you do not need any software for it to work.
  • The one click join a meeting URL is genius. Users who struggle with remembering passwords or invites can just click a link and immediately participate in a meeting which means one email and a couple of clicks and a meeting can start.
  • Good control features - As the main user, you have many control features including deciding who can speak, annotations, screen sharing easily.
  • Screen Recordings to the Cloud - This can save on time when you have had a long conference, you can save a recording to the cloud and download it later.
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Cons
CallHub
  • Using new software is frustrating at first, but worth the effort.
  • It's a little weird at first, but it saves you time and the frustration of dialing the wrong number.
  • If it doesn't sometimes work, simply press the update button until you see the phone number you want to answer.
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Discontinued Products
  • There should be a complete guide to understand its features before installation because if one feature will be missed then, we can’t get them working properly.
  • Furthermore, there should be high-quality internet for getting its function and it won’t work without good network coverage.
  • I think its interface is a little hard for beginners and is not that user friendly.
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Likelihood to Renew
CallHub
No answers on this topic
Discontinued Products
This platform enables a very high ROI for the solution that it provides to our team to support our end-users.
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Usability
CallHub
No answers on this topic
Discontinued Products
Join.me is one of the easiest programs I've ever used. It's so easy to get it set up and installed and even easier for someone to join a meeting. The controls are very intuitive and labeled appropriately. The UIX makes sense. It's been a reliable product in my app stack-I love it!
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Support Rating
CallHub
No answers on this topic
Discontinued Products
I honestly haven't reached out to their Support team. I get notifications of what they are working on which is good to see, but I haven't directly spoken with any of them. I think my main reason for this is that join.me gives me just what I need (not much more and not much less).
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Implementation Rating
CallHub
No answers on this topic
Discontinued Products
This is a fairly simple product which doesn't require much "implementation" work for our use cases.
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Alternatives Considered
CallHub
No answers on this topic
Discontinued Products
If you're looking for something basic that handles a little bit of everything when it comes to meetings, screen shares and remote desktop control join.me is a great options. If you're a super user and really wanting a lot of detailed features and rich user interfaces and money is not an issue you may want to consider use specific options.
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Return on Investment
CallHub
  • For all calls, you must complete at least the first question you are asked in the survey so that we know what type of connection.
  • You can leave a voice message, and a pre-recorded message will play on your answering machine or service when the call is saved.
  • If you get a signal compromised or problem you can hang up once you are in the software which makes it quick and easy.
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Discontinued Products
  • Customer support solution - join.me has made it so much easier to quickly get with a customer and see their trouble and show them a solution. This saves lots of back and forth time and gives the customer more power over owning their solution.
  • More efficient communication - without join.me we would waste time going back and forth on emails or slack trying to get our message across. Join.me lets us quickly show AND tell others what's going on. I honestly don't know how we ever functioned without it.
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ScreenShots

CallHub Screenshots

Screenshot of Agent interface to make calls and fill in survey questionsScreenshot of Configurable agent dial in methodsScreenshot of Call monitoringScreenshot of Voice broadcast campaign with analyticsScreenshot of SMS Sign up campaignScreenshot of Power dialer