CallHub vs. Zoom Phone
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
CallHub | Score6 out of 10 | Small Businesses (1-50 employees) | CallHub is designed to integrate with an organization’s CRM. The solution helps users to reach the right people the right time with their virtual call center, voice and SMS broadcasting software. CallHub is available in over 200 countries. Key benefits include: Virtual Call Center Agents all over the country to talk to leads using the software. Agent accounts are free because CallHub charges only for the calls made. Agents can make calls from a browser, phone, SIP… | N/A |
Zoom Phone | Score7.4 out of 10 | N/A | Built on Zoom's platform, Zoom's cloud phone consolidates business communication and collaboration into a single system. Available in 40+ countries, with expandable coverage through a bring-your-own-carrier offering, Zoom Phone supports inbound and outbound calling through the public switched telephone network (PSTN). Features: Post call summary & next steps A post-call summary from Zoom’s AI Companion keeps the focus on the conversation instead of… | $10 per month per user |
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | CallHub does not charge per seat, but only for the calls and SMSs. Credits can be purchased and used as required. | No fees for emergency 911 Service No fees for compliance and administrative cost recovery Fee No 10DLC SMS fees | ||||||||||||||
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| CallHub | Zoom Phone | |
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| Considered Both Products | No answer on this topic | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | 96% Would buy again 49 Answers | |
| Delivers good value for the price | ||
No answers on this topic | 96% Delivers good value for the price 45 Answers | |
| Happy with the feature set | ||
No answers on this topic | 94% Happy with the feature set 48 Answers | |
| Lived up to sales and marketing promises | ||
No answers on this topic | 89% Lived up to sales and marketing promises 40 Answers | |
| Implementation went as expected | ||
No answers on this topic | 92% Implementation went as expected 44 Answers | |
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| Contact Center Software |
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| Workforce Optimization (WFO) |
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| Cloud PBX |
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| Call Management |
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| VoIP system collaboration |
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| Mobile apps |
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| CallHub | Zoom Phone | |
|---|---|---|
| Small Businesses | Zendesk Talk Score8.2 out of 10 | CallFire Score9.7 out of 10 |
| Medium-sized Companies | Genesys Multicloud CX (discontinued) Score8 out of 10 | Fuze Score8.2 out of 10 |
| Enterprises | Bright Pattern Contact Center Score8.4 out of 10 | Cisco Unified Communications Manager (Call Manager) Score8.3 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| CallHub | Zoom Phone | |
|---|---|---|
| Likelihood to Recommend | 8.0 | 6.1 |
| Likelihood to Renew | - | 8.2 |
| Usability | - | 7.9 |
| Support Rating | - | 6.6 |
| Ease of integration | - | 8.2 |
| CallHub | Zoom Phone | |
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| Likelihood to Recommend |
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| Likelihood to Renew | No answers on this topic |
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| Usability | No answers on this topic |
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| Support Rating | No answers on this topic |
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| Alternatives Considered | No answers on this topic |
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| ScreenShots | CallHub Screenshots | Zoom Phone Screenshots |










