Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CallidusCloud LeadRocket (discontinued)
Score 4.3 out of 10
N/A
CallidusCloud LeadRocket offered users the ability to consolidate online and offline leads in one single platform. It has been discontinued in favor of SAP's Sales Cloud.
$50
per user per month
Thryv
Score 8.7 out of 10
Small Businesses (1-50 employees)
Thryv is an all-in-one small business marketing solution providing CRM, marketing automation, calendaring and appointment reminders, directory listings, and other features.N/A
vcita
Score 9.0 out of 10
N/A
vCita is a marketing-focused CRM for service providers. According to the vendor, the product helps service providers move clients through every stage of the sales cycle: from the first point of contact to closing, upselling and follow-up. vCita is a lightweight CRM with the following features: - Manage appointments, payments, and clients - Access info & respond to clients on the go with a mobile app - Invite clients to…
$35
per month
Pricing
CallidusCloud LeadRocket (discontinued)Thryvvcita
Editions & Modules
Marketing
$50
per user per month
No answers on this topic
Essentials
$35
per month
Business
$65
per month
Platinum
$110
per month
Offerings
Pricing Offerings
CallidusCloud LeadRocket (discontinued)Thryvvcita
Free Trial
YesNoYes
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional DetailsAdditional users, domains, DNS, dedicated IP, and email volume are available as add-ons. Monthly pricing is available upon request.Discount available for annual billing.
More Pricing Information
Community Pulse
CallidusCloud LeadRocket (discontinued)Thryvvcita
Features
CallidusCloud LeadRocket (discontinued)Thryvvcita
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
CallidusCloud LeadRocket (discontinued)
6.5
3 Ratings
16% below category average
Thryv
9.2
8 Ratings
26% above category average
vcita
-
Ratings
WYSIWYG email editor6.63 Ratings00 Ratings00 Ratings
Landing pages6.43 Ratings10.01 Ratings00 Ratings
Dynamic content00 Ratings8.97 Ratings00 Ratings
Ability to test dynamic content00 Ratings9.17 Ratings00 Ratings
Mobile optimization00 Ratings8.88 Ratings00 Ratings
Email deliverability reporting00 Ratings9.17 Ratings00 Ratings
List management00 Ratings8.96 Ratings00 Ratings
Triggered drip sequences00 Ratings9.73 Ratings00 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
CallidusCloud LeadRocket (discontinued)
6.5
3 Ratings
18% below category average
Thryv
8.1
7 Ratings
23% above category average
vcita
-
Ratings
Lead scoring and grading8.01 Ratings00 Ratings00 Ratings
Data quality management6.43 Ratings8.66 Ratings00 Ratings
Automated sales alerts and tasks5.01 Ratings7.16 Ratings00 Ratings
Lead nurturing automation00 Ratings8.76 Ratings00 Ratings
Social Media Marketing
Comparison of Social Media Marketing features of Product A and Product B
CallidusCloud LeadRocket (discontinued)
5.0
1 Ratings
38% below category average
Thryv
6.7
8 Ratings
2% above category average
vcita
-
Ratings
Social sharing and campaigns5.01 Ratings9.48 Ratings00 Ratings
Social profile integration00 Ratings4.01 Ratings00 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
CallidusCloud LeadRocket (discontinued)
6.4
3 Ratings
15% below category average
Thryv
8.3
6 Ratings
43% above category average
vcita
-
Ratings
Role-based workflow & approvals6.43 Ratings8.92 Ratings00 Ratings
API00 Ratings7.93 Ratings00 Ratings
Customizability00 Ratings8.15 Ratings00 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
CallidusCloud LeadRocket (discontinued)
-
Ratings
Thryv
9.0
5 Ratings
19% above category average
vcita
-
Ratings
Calendaring00 Ratings9.05 Ratings00 Ratings
Event/webinar marketing00 Ratings9.04 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
CallidusCloud LeadRocket (discontinued)
-
Ratings
Thryv
6.6
7 Ratings
1% above category average
vcita
-
Ratings
Dashboards00 Ratings9.17 Ratings00 Ratings
Standard reports00 Ratings8.67 Ratings00 Ratings
Custom reports00 Ratings2.01 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
CallidusCloud LeadRocket (discontinued)
-
Ratings
Thryv
-
Ratings
vcita
8.8
5 Ratings
12% above category average
Customer data management / contact management00 Ratings00 Ratings9.55 Ratings
Workflow management00 Ratings00 Ratings8.04 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
CallidusCloud LeadRocket (discontinued)
-
Ratings
Thryv
-
Ratings
vcita
7.0
3 Ratings
11% below category average
Email marketing00 Ratings00 Ratings7.03 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
CallidusCloud LeadRocket (discontinued)
-
Ratings
Thryv
-
Ratings
vcita
8.0
5 Ratings
4% above category average
Billing and invoicing management00 Ratings00 Ratings9.05 Ratings
Reporting00 Ratings00 Ratings7.03 Ratings
Customization
Comparison of Customization features of Product A and Product B
CallidusCloud LeadRocket (discontinued)
-
Ratings
Thryv
-
Ratings
vcita
6.8
7 Ratings
12% below category average
Custom fields00 Ratings00 Ratings6.67 Ratings
API for custom integration00 Ratings00 Ratings7.02 Ratings
Platform
Comparison of Platform features of Product A and Product B
CallidusCloud LeadRocket (discontinued)
-
Ratings
Thryv
-
Ratings
vcita
8.6
7 Ratings
12% above category average
Mobile access00 Ratings00 Ratings8.67 Ratings
Security
Comparison of Security features of Product A and Product B
CallidusCloud LeadRocket (discontinued)
-
Ratings
Thryv
-
Ratings
vcita
9.7
6 Ratings
14% above category average
Role-based user permissions00 Ratings00 Ratings9.76 Ratings
Best Alternatives
CallidusCloud LeadRocket (discontinued)Thryvvcita
Small Businesses
Vbout
Vbout
Score 9.9 out of 10
LocaliQ
LocaliQ
Score 8.7 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.0 out of 10
LocaliQ
LocaliQ
Score 8.7 out of 10
Creatio
Creatio
Score 9.0 out of 10
Enterprises
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.0 out of 10

No answers on this topic

Creatio
Creatio
Score 9.0 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
CallidusCloud LeadRocket (discontinued)Thryvvcita
Likelihood to Recommend
2.9
(15 ratings)
9.5
(8 ratings)
9.7
(10 ratings)
Likelihood to Renew
6.0
(13 ratings)
-
(0 ratings)
-
(0 ratings)
Usability
7.4
(2 ratings)
9.0
(2 ratings)
9.5
(4 ratings)
Support Rating
6.0
(2 ratings)
10.0
(4 ratings)
8.5
(4 ratings)
User Testimonials
CallidusCloud LeadRocket (discontinued)Thryvvcita
Likelihood to Recommend
Discontinued Products
We have really enjoyed the personal level of customer service with CallidusCloud and the quick turn around on any concerns and issues. CallidusCloud works well as an integrated instance with Salesforce and also as a stand alone instance that can send to csv files. We have been able to build campaigns, track success of said campaigns and manage automation. The level of integration has been key to our success and to the ability to create professional, personalized templates that are true to our brand but allow us to innovate. We also are pleased with the way that we can add blocks of emails on during our busy times so that service is not interrupted.
Read full review
Thryv
What I have found to be the most critical for my business as a customer of Thryv is the ability to provide an invoice and accept payment with direct linking to my bank account. This has had a dramatic positive impact on my cash flow.
Read full review
WiseStamp
It makes client communication extremely easy - we can message and schedule online appointments. Clients really like those options. We also like the online payment portal. That way clients can pay at their convenience, and we don't end up with credit card information that requires PCI compliance. It also helps with payments. It would also help with invoicing, but unfortunately, there are only 3 linked payment options (Square, Stripe, and PayPal). If you don't use one of those payment processors, you cannot link to billing.
Read full review
Pros
Discontinued Products
  • Reporting - we can send out emails all day, but if we don't have something to report to the client after-the-fact it voids the entire process. Genius provided a visually stimulating reporting tool.
  • Tracking - Genius was great at tracking opens, clicks, bounces, hard bounces, etc. This helped us clean up our system as we sent campaigns out.
  • CRM Integration - Genius was great about tracking each contact (in Salesforce) and their activity via emails.
Read full review
Thryv
  • Customer service is FANTASTIC!
  • Put regularly used and needed tasks under one umbrella.
  • Makes it easy to schedule and post to Social Media
Read full review
WiseStamp
  • Great for online appointment bookings.
  • Good for taking payments.
  • Good for onboarding new clients.
  • Integrates with your website.
  • Integrates with Facebook Pages.
Read full review
Cons
Discontinued Products
  • One area of LeadFormix that could be improved is the way it schedules out an email to multiple lists. It can get problematic when an email scheduled to ten lists takes ten hours (one list per hour) to go out. It also isn't efficient to make us schedule individual emails instead of this process. I would like to be able to send out an email to ten lists and have it arrive in everyone's mailboxes at the time I scheduled it for.
  • The email design platform could use work. I've resorted to coding my emails using html, since the WYSIWYG platform seems to add unwanted and un-needed style codes throughout the email (it's not a platform for people unfamiliar with coding).
Read full review
Thryv
  • Offer an automated rewards program for my customer based on their spending and their referrals.
  • Since I use Shopify and they host me it would be nice to get a financial break for not using that part of the package.
  • Maybe providing apps.
Read full review
WiseStamp
  • Payment collection: We want to have an option to allow clients to choose the amount they wish to pay.
  • Improved ease of use with forms.
Read full review
Likelihood to Renew
Discontinued Products
Since the company has grown, the personal touch has dispatched and it's more difficult to get a rep. There is no longer a phone call that can be made but the responses don't take as long as others and the glitches are becoming more and more frequent.
Read full review
Thryv
No answers on this topic
WiseStamp
No answers on this topic
Usability
Discontinued Products
Very easy to use and designed well.
Read full review
Thryv
It is very easy to use and the features are great for the ones we utilize. If you have any issues at all, customer service or our sales rep is great to work with and fixes what issues I have. They are always willing to help out and to follow up to make sure you don't have any more issues.
Read full review
WiseStamp
Overall - easy to use. There are some missing features (like fillable pdf forms), and it also requires using certain credit card processors to link billing (otherwise it doesn't work).
Read full review
Support Rating
Discontinued Products
It has declined since we started with this company and it could be better.
Read full review
Thryv
Although getting through to the right person may take a while, they have the ability to take over your screen and always assist with whatever you need.
Read full review
WiseStamp
I do miss the days when I could easily call up a rep and talk to them about any issues I had with the service. But I still do hear back from the customer service rep during the week within 24 hours.
Read full review
Alternatives Considered
Discontinued Products
We selected CallidusCloud (Genius) based on the level of service for the price. It was more cost effective then Silver Pop which was another tool recommended to us. On the other hand, mail chimp did not provide the level of integration needed with our CRM - Salesforce. We need to be able to connect the response to an email campaign to the individual contact (student) record and determine the success of the campaign.
Read full review
Thryv
Let's say use this software because it gives a lot of benefits to the company and we no other software use do not.
Read full review
WiseStamp
I liked vCita a lot more for my home services company mainly because it handled scheduling through the software which was terrific.
Read full review
Return on Investment
Discontinued Products
  • We have had problems with our emails landing up in spam which was hampering out marketing efforts.
  • Too many features that add very little value to business
  • You spend too much of time on the tool because the UI is very confusing
Read full review
Thryv
  • Increased Social Media Presence has kept us in touch with clients
  • I believe our overall package has resulted in increased web traffic. More clients are finding us through social media and web searches than any other year before.
Read full review
WiseStamp
  • I have no clue
  • I'm assuming that we would not have people making appointments with us if we didn't have this service
Read full review
ScreenShots

CallidusCloud LeadRocket (discontinued) Screenshots

Screenshot of Gain superior lead intelligence as you capture behavioral information such as path-to-discovery, areas of interest, level of engagement, and focus of each visit.Screenshot of See detailed information about who visits your website: prospects, leads, partners, or competitors.Screenshot of Create, test, schedule, automate, and measure email campaigns and nurture campaign workflows.Screenshot of Plan, automate and monitor complex, multi-step, trigger-based lead nurturing campaigns.Screenshot of Create, edit, and deploy your landing pages in minutes.

Thryv Screenshots

Screenshot of Reputation MonitoringScreenshot of Email MarketingScreenshot of Social Media ManagementScreenshot of Automated Campaigns to Nurture Leads/ClientsScreenshot of Accept Online Payments

vcita Screenshots

Screenshot of vcita's features, that make it a marketing-driven CRM for small businesses