CTM vs. Readymode

Readymode

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
CTM	Score 10.0 out of 10	Small Businesses (1-50 employees)	CallTrackingMetrics is a call tracking solution for all online and offline channels with real-time reporting and intelligent routing.	$79 per month
Readymode	Score 10.0 out of 10	N/A	Readymode (formerly Xencall) is a cloud-based predictive dialer used to connect sales and call center agents with more leads in less time. The outbound call center platform helps agents dial smarter and connect faster, so call centers can increase contact rates and make every call count. Readymode will also automate manual customer data entry with its included call center CRM software, so reps can focus on the conversation. Immediate access to customer profiles…	$150 per month per license

Pricing

CTM

Readymode

Editions & Modules

Marketing Lite: $79
per month
Marketing Pro: $179
per month
Sales Engage: $329
per month
Enterprise: $1999
per month

Readymode - starting at: $150
per month per license

Offerings

Pricing Offerings
CTM	Readymode
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

Entry-level Setup Fee

Optional

Required

Additional Details

All plans include unlimited users at no extra cost, while Marketing Pro and higher also include sub-accounts for agencies and multi-location businesses. Discounts of up to two months free for annual agreements.

17% discount for annual pricing.

More Pricing Information

Community Pulse
	CTM	Readymode

Features

CTM

Readymode

Preview Dialer

Comparison of Preview Dialer features of Product A and Product B
	CTM - Ratings	Readymode 7.3 4 Ratings 0% above category average
Contact preview	00 Ratings	7.03 Ratings
Call notes & tags	00 Ratings	7.54 Ratings
Automatic call logging	00 Ratings	7.53 Ratings

Core Dialer

Comparison of Core Dialer features of Product A and Product B
	CTM - Ratings	Readymode 7.9 4 Ratings 3% above category average
Outbound dialing	00 Ratings	8.04 Ratings
Inbound routing	00 Ratings	8.04 Ratings
Custom caller ID	00 Ratings	8.02 Ratings
Click-to-call	00 Ratings	7.54 Ratings
Dialer contact import	00 Ratings	8.02 Ratings
Campaign & list management	00 Ratings	8.12 Ratings

Call Follow-up and Quality Assurance

Comparison of Call Follow-up and Quality Assurance features of Product A and Product B
	CTM - Ratings	Readymode 6.8 4 Ratings 12% below category average
Follow-up calls	00 Ratings	8.04 Ratings
Dialer reporting & analytics	00 Ratings	6.04 Ratings
Dialer compliance	00 Ratings	6.53 Ratings

Best Alternatives
	CTM	Readymode
Small Businesses	Invoca Score 9.8 out of 10	Salesmate Score 10.0 out of 10
Medium-sized Companies	Revenue.io Score 8.0 out of 10	CloudTalk Score 7.5 out of 10
Enterprises	Revenue.io Score 8.0 out of 10	Dialpad Sell Score 8.9 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	CTM	Readymode
Likelihood to Recommend	10.0 (9 ratings)	5.5 (4 ratings)

User Testimonials
	CTM	Readymode
Likelihood to Recommend	CTM [CallTrackingMetrics] is well suited for HIPAA Compliant Call Tracking when working with medical clients and is great for all clients who do online sales or patient intake. Clients with low volume of calls may not get enough value for the cost of this platform. Incentivized Verified User Anonymous Read full review	Readymode We had a very good run with XenCall in the beginning voice quality was excellent prices were competitive ran smoothly we never needed support or had any problem but when we did we faced long holds no chat service on the website customer support agent don't know much what they're doing they're just there to take notes and pass it on to their supervisors. Incentivized Verified User Anonymous Read full review
Pros	CTM Very easy to set up and use. You can create as many tracking numbers and sources as you need. Easily organize and filter them for results and placing the code is so simple. Anyone can use this software. Listening to the calls makes life simple. We can hear what the potential lead said and record feedback to better our marketing efforts. You can even flag or email the call recordings if you need to share inside or outside your organization. Call reporting is a breeze! You can easily filter your sources, call duration, time and more and reports are extremely accurate. Cost is well worth what you get from the software. Incentivized Verified User Anonymous Read full review	Readymode Multi-line dialing. Unlimited users. Calendar integration. Advanced capabilities. Verified User Anonymous Read full review
Cons	CTM Can get pricy. More complex integrations may need professional services. No push notifications for incoming SMS on mobile app (non agent). Incentivized ML Marvin Leininger Founder, CEO Read full review	Readymode Less dropped calls. System tends to slow down with multiple agents working. Not much else at the moment. Incentivized HB Helen Bowie SCS Agent Read full review
Alternatives Considered	CTM CallTrackingMetrics has stood up well compared to Salesforce. Being that we are a high volume call center for schools, it has been very good for the company. I feel that CallTrackingMetrics is really good for our company compared to Salesforece CMS. Incentivized EM Earl Minney Admissions Counselor Read full review	Readymode Vici dial - This was only a calling software and it stored notes, it did not have the exclusive reporting XenCALL has. Incentivized Tish Cator Office Manager Read full review
Return on Investment	CTM Fits nicely into the % of budget dedicated to Analytics CallTrackingMetrics is our system of truth for source of calls for Local Service business CallTrackingMetrics is our system of truth for CSR staffing plans at Supplier / Distributor Incentivized Christopher R. Chaput Founder Read full review	Readymode Customers complaints no one return their calls. Incentivized Verified User Anonymous Read full review
ScreenShots	CTM Screenshots	Readymode Screenshots