Instructure is an educational software company based in Sandy, Utah. It is the developer of the Canvas learning management system, which is a comprehensive software package that competes with such systems as Blackboard Learning System, SumTotal and Saba.
N/A
Sakai
Score8.7 out of 10
N/A
Sakai is an open source learning
management system provided by the Apero Foundation. The LMS provides what it
calls Core and Expanded Features. The Core Features encompass an integrated
tool set that is tested by the Sakai community members and is then included
with each new release. The tool set can be configured by: instructors,
students, research investigators and project leaders. The other set of tools, known as “Contrib
Tools” are specific to Sakai tools and innovations that are developed…
N/A
Totango
Score7.9 out of 10
N/A
Totango is an enterprise customer success platform designed for B2B software and recurring-revenue organizations to manage customer retention, track account health, and automate lifecycle workflows. The platform consolidates product telemetry, financial data, support interactions, and CRM records into a central hub to give cross-functional teams visibility into customer adoption and expansion opportunities.
N/A
Pricing
Canvas
Sakai
Totango
Editions & Modules
No answers on this topic
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Canvas
Sakai
Totango
Free Trial
Yes
No
No
Free/Freemium Version
Yes
Yes
No
Premium Consulting/Integration Services
No
No
Yes
Entry-level Setup Fee
No setup fee
No setup fee
Optional
Additional Details
Must contact vendor for pricing information.
Must contact vendor for pricing information.
Each package gives teams a 360° customer account profile, customer health scoring, customer journey program templates (SuccessBLOCS), automated workflows (SuccessPlays), email campaigns, self-paced onboarding, and customer support.
More Pricing Information
Community Pulse
Canvas
Sakai
Totango
Considered Multiple Products
Instructure
Verified User
Chose Canvas
The Canvas interface is easier for students to use and navigate. It is also cleaner so students enjoy using the tool more than Sakai. Canvas was easier for our IT department to implement. Training faculty on how to use Canvas was easier than Sakai. The analytics in Canvas are …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Manager, Systems Administration in Information Technology at Orbis Education (Education Management, 201-500 employees)
Chose Canvas
Canvas's ease of use and ease of administration were huge deciding factors in the decision to use Canvas as our preferred LMS. We found that on average Canvas took 1/3 the clicks to accomplish the same tasks as Blackboard, and the structure of data in Canvas is far superior to …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Director, Center for Teaching and Learning at Salve Regina University (Higher Education, 201-500 employees)
Chose Canvas
Canvas is head and shoulders above the other systems for features. responsiveness, openness, and ease of use. We went with Canvas because it was a step forward into the future of learning and our faculty wanted it. It has been a positive experience for us.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Director of Online Learning at University of Bridgeport (Higher Education, 201-500 employees)
Chose Canvas
We felt that Canvas had the most modern interface, was the simplest to use, offered the best support, and offered the most features. The others products are all very good, but for our needs Canvas offered the most value for an institution our size and with our set of needs.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It is really well suited for school situations like knowing what [assignments] need to be done when, getting feedback, getting points, finding the slides that the teacher used for explaining an [assignment] or theory. I think It would be less suited in business situations because it's [primarily] made to be a [one-way] communication tool for schools. Businesses need more control on individual levels I think[.]
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I've used Sakai to supplement my Public Speaking class. Public Speaking is very much a F2F type course, so I didn't use Sakai much for course content delivery. However, I did use it to post my syllabus, post my lecture slides, communicate any class announcements, and to conduct a final exam for the class. Building the final exam was very simple and I was easily able to swap out questions to vary it from term to term. Before I was a staff member and lecturer, I used Sakai as a student. My instructor used Sakai to varying degrees. I really appreciated it being the one-stop-receptacle for all-things class related. If I somehow lost an assignment instruction sheet, I could rely on it being posted there. For multimedia work it was lacking, at that time, but I know Sakai has been updated over time and I hope that part of it has improved. If I was ever frustrated by Sakai, it was because faculty used it in a piecemeal way. It's fine not to want to use the gradebook, but don't enter some grades and not others. It's wonderful to upload class documents to it; but don't do some and not others. Whatever way you're going to use Sakai, commit to it and use it well. Your students will thank you.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
for a CSM it´s marvelous, you have in one window everything,the agenda for your day by day work, the workload you have in a day,all the customers database and call history added by tasks and toutch points, the to do thing in each customer you know what to do next, with renewal you hace an digital engadgement with customers inform they need to renew in order to keep using the app.
Creativity options for teachers to create a virtual space that still has fun graphics and accessibility options.
Canvas has versatility in viewing options for assignment due dates such as the calendar built in feature as well as the dashboard options to display upcoming and due assignments.
Allowing teachers to create community with each other and collaborate in each-other's space.
Discussion platforms within classrooms for students to communicate with each-other and with their teachers.
Easy messaging portal within each virtual classroom.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Sakai is flexible, providing a way for our customers (instructors) to customize their courses while staying in line with consistency and continuity of course design. This has allowed our courses to be far less cookie-cutter and stale. This is mostly accomplished through Sakai's LTI functionality and it's Lessons tool. This is particularly notable because not every course is the same, nor should it be. Our faculty and course developers can draw from OER resources, course text publisher assessment quiz banks and pull in content from sources from our library databases and services like YouTube.
Sakai is customizable, allowing us to pair it with our student information system to automatically create and track with student registration data - including adding new students and removing students who have elected to drop a course. The customization features also include being able to create course templates for individual schools or courses using specific tools or sequences of tools as well as a way to personalize content for students when they engage with each lesson.
Sakai is stable in the market. We have been using Sakai for almost 10 years and continue to see it improve; responding to changing trends in browser technologies, mobile platforms and accessibility requirements. Multiple programs offered over the years have been recognized by outside organizations like BestColleges.com for our programs and given high marks by students taking the courses offered in Sakai.
Sakai allows our faculty to inform it's continued evolution. We work closely with the developers, having a front seat to how things can work and function for our faculty. There have been multiple occasions where faculty ask, "Can Sakai do this?" and the answer is never "No."
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Integrations -- in my experience, they constantly break and disconnect.
Implementation -- I feel it was a HUGE challenge to set-up our environment. It took over 200 hours and it didn't work.
Communication -- during implementation/onboarding, in my opinion, we were mislead on how to create some of our custom data objects and it ended up being a big waste of time since the approach we were instructed to use ended up being incorrect.
The other LMS tools have fallen behind. One reason is they are not able to update their systems, features, toolsets in a timely manner. While other LMS providers release bug fixes and new features several times a year, schools struggle to install and implement them in a timely manner. It is not uncommon for a school to take 6 months to a year to fully install and implement new releases on other LMS platforms. With Canvas, those features are released every 3 weeks, and there is nothing for a school to do other than choose to turn them on once released. This has allowed Instructure to innovate faster, and get new features and tools to customers quicker. Other factors include great pricing, customer support, and the innovative way in which LTI is implemented in the tool.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Sakai is a good general learning management system - it is not leading edge but rather a stable system with standard learning management system features. It can be fairly easily customized and is fairly easy to learn from both student learning and faculty administrative vantage points. New paradigms for online learning though are emergent so the current field should also be investigated with competitors.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I personally believe Totango is the right Customer Success Tool for me, my team, and my organization. I couldn't find limitations until now, it's capabilities are on point and it's very scalable. of course, transitioning to another tool would mean a lot of hours and training, and would expose risks
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
The functions in Canvas are well integrated and consistent across the application, and mostly intuitive. Overall navigation and setup is streamlined through integrated features and navigation. The feedback we've gotten from our program participants is that it is easy to learn to use. It also integrates well with third party software like Google Docs and Blackboard Collaborate web conferencing software
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
When faculty are preparing courses from term to term, a portion of the content is static within a specific discipline. The time it takes to import past lessons into new versions of Sakai can be an inefficient use of my time. When I want to add new content and edit from the old content, it's reliant upon me to cut and paste the content from term to term rather than simply import and edit from a backup.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It is easy to use and understand, and simple to follow day to day. Logging notes and tasks is one of the key areas this is utilised along with tracking reports and accessing key data points for conversations with customers which is helpful. Mobile app helps too to access information on the go.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I have yet to experience any downtime with Totango (knock on wood) so reliability has been really top tier since we were onboarded. Given that the support team has been really helpful so far, I can imagine should downtime every be the case, they'll be able to communicate proactively/effectively on the current state of the platform
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
At times the integration sync can be really slow when it comes to touchpoints. I can't say the same for customer health syncing, but I do tend to notice the lag from email syncing, and in those cases, I will need to refresh the Totango page a couple of times or wait a couple of extra seconds/minutes for it to show up.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
I do not personally use Canvas support since we have a central office that helps us. However, our central office always has the answers we need and are always able to solve our issues - so I would assume that get great support from the Canvas team on their end. They also offer great training, which uses materials directly from Canvas
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Since Sakai is open-source their documentation is often lacking and support is absolutely needed onsite. Internal documentation is more important with Sakai than other services. The Sakai community is fun, passionate, engaged, and absolutely doing their best, but it's an uphill battle against the current market and trends.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I give Totango a support rating of 10 because I can always get support whenever needed. If its a technical issue, I know I can email their support team for help. If it's a more in depth question with respect to our instance of Totango, I can reach out to our CSM and always get help in a very reasonable amount of time. I always look to Totango as the standard when I think of how to best communicate and support our own customers.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Our CSM did a great job of conducting the training so we understand, at the very least, the functionality that is directly relevant to us. This also allowed us to train our own new team mates when onboarding based on the training flow that was first presented to us. This was also conducted as a interactive sessions, as training are notoriously known to be dry
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Once you purchase and sign the contract there is nothing to install or hardware to buy. You can almost immediately start using it and have courses up and going within weeks. We signed in December and had pilot courses online ready to go for the start of school in January
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Totango has been easy for our team to integrate most of our new features into, which is great considering we have to factor in the customers' usage of the new features into all of the health and usage metrics we have. It has taken a while to integrate our second product however, which is why I would rank this a 7.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Canvas is more secure, has a cleaner design, and has more features. For the features, they have in common canvas still stacks up against [Smart school] by going for the extra mile. Besidfor e that, [the] canvas looks a lot more [professional] than [Smart school]. I didn't make the decision myself to get canvas instead of [Smart school] but I'm happy they did.
As an adjunct professor, I didn't pick Sakai for the university. I have experience with Moodle, Blackboard, eCollege, iBoard and now Sakai. I would have to say that Sakai is one of my all time favorite LMSs to use as it is very easy to navigate.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Pipedrive is a great CRM for Sales purposes but it doesnt give much tools for CX management. Totango is all the opposite, it is an excellent product for Customer Management . We currently use both platforms integrated with each other and it gives great results to both Sales and Customer Success teams
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Information keeps missing and changing in totango . Because of that there is are lot of problems with it. We need to manually keep the backup in an another file. More over if in case we take the backup its so hard to track since its all in numbers. Totango can be much better if the cloud storage is working fine. My company is planning to discontinue due to this factor
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Sakai makes it easy for students to monitor grades which puts their minds at ease.
Sakai makes it easy for teachers to assign and receive assignments from students.
Communication is one of the most important and one of the most taxing parts of an educational system. Sakai makes this process just a little bit easier.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
