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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Carbonite by OpenText

    Score7.1 out of 10
    N/ACarbonite by OpenText (also replacing the former EVault products acquired from Seagate in 2016) is a cloud backup solution for small business. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite users can protect virtually any type of file.N/A

    OneDrive

    Score7.6 out of 10
    N/AOneDrive from Microsoft is a cloud storage and file syncing service.

    $5

    per month

    Pricing
    Carbonite by OpenTextOneDrive
    Editions & Modules
    No answers on this topic
    OneDrive for Business Plan 1
    $5.00
    Per Month (Annual Commitment)
    Microsoft 365 Business Basic
    $5.00
    Per Month (Annual Commitment)
    OneDrive for Business Plan 2
    $10.00
    Per Month (Annual Commitment)
    Microsoft 365 Business Standard
    $12.50
    Per Month (Annual Commitment)
    Offerings
    Pricing Offerings
    Carbonite by OpenTextOneDrive
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—OneDrive can be purchased as a standalone tool, or as part of a Microsoft 365's business suite.
    More Pricing Information
    Community Pulse
    Carbonite by OpenTextOneDrive
    Considered Both Products
    OpenText
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    87%
    Would buy again
    47 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    90%
    Delivers good value for the price
    44 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    87%
    Happy with the feature set
    47 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    92%
    Lived up to sales and marketing promises
    33 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    90%
    Implementation went as expected
    36 Answers
    Features
    Carbonite by OpenTextOneDrive
    Data Center Backup
    Comparison of Data Center Backup features of Carbonite by OpenText and OneDrive
    Feature
    Carbonite by OpenText
    8.7
    24 Ratings
    1% above category average
    OneDrive
    -
    Ratings
    Universal recovery10.09 Ratings00 Ratings
    Instant recovery3.311 Ratings00 Ratings
    Recovery verification9.89 Ratings00 Ratings
    Business application protection9.015 Ratings00 Ratings
    Multiple backup destinations10.016 Ratings00 Ratings
    Incremental backup identification9.821 Ratings00 Ratings
    Backup to the cloud9.423 Ratings00 Ratings
    Deduplication and file compression9.013 Ratings00 Ratings
    Snapshots10.011 Ratings00 Ratings
    Flexible deployment8.812 Ratings00 Ratings
    Management dashboard8.812 Ratings00 Ratings
    Platform support8.813 Ratings00 Ratings
    Retention options6.014 Ratings00 Ratings
    Encryption9.914 Ratings00 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Carbonite by OpenText and OneDrive
    Feature
    Carbonite by OpenText
    8.4
    3 Ratings
    1% below category average
    OneDrive
    -
    Ratings
    Continuous data protection8.33 Ratings00 Ratings
    Replication8.32 Ratings00 Ratings
    Operational reporting and analytics6.93 Ratings00 Ratings
    Malware protection9.01 Ratings00 Ratings
    Multi-location capabilities8.22 Ratings00 Ratings
    Ransomware Recovery10.02 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Carbonite by OpenText and OneDrive
    Feature
    Carbonite by OpenText
    -
    Ratings
    OneDrive
    7.2
    119 Ratings
    15% below category average
    Versioning00 Ratings7.795 Ratings
    Video files00 Ratings6.5106 Ratings
    Audio files00 Ratings6.5100 Ratings
    Document collaboration00 Ratings8.5113 Ratings
    Access control00 Ratings6.7114 Ratings
    File search00 Ratings7.0119 Ratings
    Device sync00 Ratings7.7117 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Carbonite by OpenText and OneDrive
    Feature
    Carbonite by OpenText
    -
    Ratings
    OneDrive
    7.3
    113 Ratings
    17% below category average
    User and role management00 Ratings7.1101 Ratings
    File organization00 Ratings7.8113 Ratings
    Device management00 Ratings7.196 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Carbonite by OpenText and OneDrive
    Feature
    Carbonite by OpenText
    -
    Ratings
    OneDrive
    8.2
    116 Ratings
    6% below category average
    Performance00 Ratings8.8115 Ratings
    Reliability00 Ratings8.4116 Ratings
    Storage Reports00 Ratings7.589 Ratings
    Best Alternatives
    Carbonite by OpenTextOneDrive
    Small Businesses
    Acronis Cyber Protect
    Score8.7 out of 10
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Medium-sized Companies
    MSP360 Backup
    Score7 out of 10
    Apple iCloud
    Score8.4 out of 10
    Enterprises
    Druva Security Cloud
    Score9.4 out of 10
    ownCloud
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Carbonite by OpenTextOneDrive
    Likelihood to Recommend
    8.9
    (49 ratings)
    6.1
    (119 ratings)
    Likelihood to Renew
    5.0
    (8 ratings)
    6.0
    (6 ratings)
    Usability
    8.7
    (3 ratings)
    6.6
    (18 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    8.2
    (3 ratings)
    8.0
    (36 ratings)
    Implementation Rating
    6.4
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Carbonite by OpenTextOneDrive
    Likelihood to Recommend
    OpenText
    More than enough for small companies with several on-prem servers. In 2021, it wouldn't be wise to pit all important data to a single backup service. Carbonite Server is solid, but it's not 100% reliable so I'd definitely recommend having multiple backup services either on the cloud in conjunction with other backup services so the user has multiple safety nets in case of disaster and failed granular restorations.
    Incentivized
    Read full review
    Microsoft
    I can speak from my own experience: in cases where workstations are switched every year or so, one drive makes it very simple to keep things synced, even for very large files. This is even true for large files (such as video or CAD files) that are enormous.
    Read full review
    Pros
    OpenText
    • Simple administrative web interface - It's easy to provision users, look at data usage stats, disable users, and update policies to control what folders users are allowed to backup, and what options they can access
    • Easy client installation - Installing and updating clients was very simple. The client would notify the user when a new update was approved by the site admins, and they typically went very smoothly.
    • Good performance - Backups went fairly fast, and were generally invisible to the user, other than the icon updating on files to indicate whether the current version of a file was backed up or not.
    Incentivized
    Read full review
    Microsoft
    • Allows for easy organization of documents
    • Secures files separate from general documentation
    • Allows for documents to be collaborated on in live real time with multiple editors accessing the same copy
    • Provides online access across the globe to resources for teams development and project needs
    Read full review
    Cons
    OpenText
    • While overall file restoration is easy to do, obtaining earlier versions is not as user friendly as it could be. You need to enter a date and click search to bring up the latest versions as of the date entered. That’s fine, but what is missing is the ability to see all versions of an individual file. If I am looking for a past file version I want to be able to view the file history as a subset of that file (in other words I should be able to click a + sign and expand to see past versions of the file). Otherwise I am just guessing which dates the file was changed in the past. Sometimes that’s OK, but Mozy needs to build in this enhanced, but necessary feature.
    • A couple of years ago, for non enterprise users, Mozy made radical storage and pricing changes forcing myself and many users off their system, as the price for the same storage was going up significantly. So be careful when using Mozy as past experience has shown they are willing to make major changes regardless of the negative impact on their users.
    Incentivized
    Read full review
    Microsoft
    • Some functions and apps are not available to all countries/regions
    • The one drive app takes too much space in mobile devices
    • The apps for mobile devices lack some tools, like the option to search templates
    • It could allow to manually plan when to sync, specially photos, which take long times to sync
    Incentivized
    Read full review
    Likelihood to Renew
    OpenText
    Carbonite Server Backup does not integrate or support any reporting; it is not good at it. We required monthly and quarterly reports for audit. If we fail in that we get fined or we have to pay a certain amount of money to customer. It does not support cloud instances and we are using N2WS for the cloud instances. This is an additional burden for customers.
    Incentivized
    Read full review
    Microsoft
    I like Box better. If you sign into Microsoft using a personal account, be EXTREMELY careful. All of your downloads could suddenly be available to your entire company, and that is incredibly embarrassing. Did that happen to me? Not going to say, but just always check which MS account you sign into.
    Incentivized
    Read full review
    Usability
    OpenText
    Out of all the vendor we deal with they are one of the best when it comes to customers service. Reliable,you can reach them by telephone easily, Great overall can not say anything to the contrary. Usibility is excellent. I recommend them highly whether you need a simple backup ofr more complex for servers etc.
    Incentivized
    Read full review
    Microsoft
    Using OneDrive is very intuitive and has been improved over the years. It's just like using native file management on either your Mac or PC. It's drag and drop functionality is easy and it clearly shows when files are uploaded to the cloud or if there are errors
    Incentivized
    Read full review
    Performance
    OpenText
    No answers on this topic
    Microsoft
    It has a good performance, the pages load normally, access to the files, management, reports, everything is working well. With regard to integration with other systems, we have not done so yet.
    Read full review
    Support Rating
    OpenText
    I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.
    Incentivized
    Read full review
    Microsoft
    It's a Microsoft product so there is a wealth of information online both from Microsoft directly and from millions of users but as a corporate user we also have access to direct Microsoft support through a variety of avenues (phone, email, etc.). This makes finding answers to issues more accessible, however, it does also mean that any new feature requests will get buried.
    Incentivized
    Read full review
    Implementation Rating
    OpenText
    We had appliance and we just needed to setup the Director Console which was straight forward and easy.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Alternatives Considered
    OpenText
    Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.
    Incentivized
    Read full review
    Microsoft
    Box is another file-sharing application that is very similar to OneDrive. Box falls short of OneDrive in its syncing capabilities. OneDrive is very quick with syncing so you never have to be concerned that you are not using the most up-to-date materials. Box was always a bit delayed and did not always accurately sync across systems. OneDrive benefits from being backed by Microsoft, so you expect the connection across applications that it allows. OneDrive also provides consistency for use and intuitive understanding because of that Microsoft consistency. I'd prefer OneDrive over Box.
    Incentivized
    Read full review
    Return on Investment
    OpenText
    • We have a safety net that we didn't have before.
    • Key players are now backed up through an automated system that was easy to silently install.
    • The resources used impacted our exchange server negatively and slowed email until it was disabled.
    Incentivized
    Read full review
    Microsoft
    • OneDrive allows us to save much time on creating and archiving backup copies of our data. Microsoft gives a guarantee on the possibility of recovery of files or folders even from 30 days ago. It provides a great comfort of work.
    Incentivized
    Read full review
    ScreenShots