CareCloud vs. Jotform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CareCloud
Score 9.1 out of 10
N/A
CareCloud, Inc., formerly MTBC, is a healthcare technology company with a suite of unified, technology-enabled solutions for healthcare organizations, medical practices, and health systems.N/A
Jotform
Score 8.4 out of 10
N/A
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…
$0
Pricing
CareCloudJotform
Editions & Modules
No answers on this topic
Free
$0.00
Bronze
$34.00
Monthly
Silver
$39.00
Monthly
Gold
$99.00
Monthly
Enterprise
Custom
Offerings
Pricing Offerings
CareCloudJotform
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CareCloudJotform
Features
CareCloudJotform
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
CareCloud
8.0
1 Ratings
6% above category average
Jotform
-
Ratings
Claims management8.01 Ratings00 Ratings
Patient billing8.01 Ratings00 Ratings
Financial Reporting8.01 Ratings00 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
CareCloud
8.0
1 Ratings
4% above category average
Jotform
-
Ratings
Multi-location support8.01 Ratings00 Ratings
Calendar interface8.01 Ratings00 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
CareCloud
8.0
1 Ratings
10% above category average
Jotform
-
Ratings
Charting / document management9.01 Ratings00 Ratings
Templates9.01 Ratings00 Ratings
Mobile/tablet support5.01 Ratings00 Ratings
Customization9.01 Ratings00 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
CareCloud
8.7
1 Ratings
5% above category average
Jotform
-
Ratings
HIPAA compliance9.01 Ratings00 Ratings
Role-based permission levels8.01 Ratings00 Ratings
Data backups and redundancy9.01 Ratings00 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
CareCloud
8.0
1 Ratings
6% above category average
Jotform
-
Ratings
Task tracking7.01 Ratings00 Ratings
Specialty-specific workflows8.01 Ratings00 Ratings
Multi-office / multi-physician capabilities9.01 Ratings00 Ratings
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
CareCloud
-
Ratings
Jotform
7.9
163 Ratings
1% below category average
Survey templates00 Ratings8.6139 Ratings
Themes00 Ratings7.5147 Ratings
Custom logo/branding00 Ratings7.6153 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
CareCloud
-
Ratings
Jotform
8.9
150 Ratings
5% above category average
Changes to live survey00 Ratings9.1126 Ratings
Question design help00 Ratings9.0124 Ratings
Multiple question types00 Ratings8.7147 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
CareCloud
-
Ratings
Jotform
9.4
126 Ratings
12% above category average
Survey logic flexibility00 Ratings9.4126 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
CareCloud
-
Ratings
Jotform
8.3
153 Ratings
3% above category average
Response tracking00 Ratings8.0144 Ratings
Data export00 Ratings9.0146 Ratings
Standard reports00 Ratings7.8132 Ratings
Custom reports00 Ratings8.2124 Ratings
Analytics00 Ratings8.6114 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
CareCloud
-
Ratings
Jotform
9.0
127 Ratings
4% above category average
Access controls00 Ratings9.0123 Ratings
Compliance00 Ratings9.1116 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
CareCloud
-
Ratings
Jotform
8.1
96 Ratings
0% above category average
Vendor-offered crowdsourcing00 Ratings7.275 Ratings
Respondent restrictions00 Ratings9.096 Ratings
Best Alternatives
CareCloudJotform
Small Businesses
athenaClinicals
athenaClinicals
Score 10.0 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Medium-sized Companies
CareLogic EHR
CareLogic EHR
Score 10.0 out of 10
Qualaroo
Qualaroo
Score 7.0 out of 10
Enterprises
Epic
Epic
Score 8.4 out of 10
Verint Voice of the Customer
Verint Voice of the Customer
Score 9.3 out of 10
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User Ratings
CareCloudJotform
Likelihood to Recommend
9.0
(1 ratings)
7.7
(182 ratings)
Likelihood to Renew
-
(0 ratings)
9.4
(7 ratings)
Usability
-
(0 ratings)
8.0
(128 ratings)
Support Rating
-
(0 ratings)
7.4
(81 ratings)
Implementation Rating
-
(0 ratings)
8.9
(3 ratings)
Ease of integration
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
CareCloudJotform
Likelihood to Recommend
CareCloud
If you provide services in the healthcare industry to any extent, I'd recommend looking into what they would have to offer. Great questions to ask are: what is the overall cost for this service and what would my ROI be? Would I stand to benefit more as a company if I implemented this platform early on in my business vs. implementing this later on in the development of my company? If yes, when would be the right time to do it and how?
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Jotform
We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
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Pros
CareCloud
  • They provide training for the different types of ways Carecloud can be used for the benefit of the company.
  • Their support service has been effective and hasty; they have addressed issues at hand and taken steps to troubleshoot and improve their service.
  • They allow for some flexibility with regards to the user interface and allow users to customize their platform as efficiently as possible.
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Jotform
  • Gathers information on my clients
  • Gathers and organizes information on my prospects
  • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
  • Educates clients about the benefit of supplementation
  • Educates my prospects
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Cons
CareCloud
  • The program itself shows amazing potential, however, the loading time on some of their functions can take longer than expected.
  • Given that Android has such a hold over the marketplace, I expected them to develop a mobile app for that system as well. As of today, they only have mobile use of their platform on iOS.
  • With regards to the second point, some more functional use of the mobile platform would be improve the use of their services for our company needs.
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Jotform
  • The price is too high for casual users like myself
  • The automation took some time to figure out (that's understandable)
  • Making the forms look uniform took a lot of time to setup
  • Some parts like the approval emails, notification emails can be confusing
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Likelihood to Renew
CareCloud
No answers on this topic
Jotform
I need this software to run my business, it's built around it.
Read full review
Usability
CareCloud
No answers on this topic
Jotform
As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
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Support Rating
CareCloud
No answers on this topic
Jotform
I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
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Implementation Rating
CareCloud
No answers on this topic
Jotform
the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
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Alternatives Considered
CareCloud
Unfortunately, I have not had experience with other products in this line of profession. Be that as it may, I believe Carecloud has a strong product that allows our company to worry less on logistics and more on providing excellent services to our clients. Without this product, the company would spend more time on these tasks and less time on optimizing our service to others.
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Jotform
Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
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Return on Investment
CareCloud
No answers on this topic
Jotform
  • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
  • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
  • I could not easily identify what new information was provided in a resubmission by a respondent.
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ScreenShots

Jotform Screenshots

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