CareerBuilder Applicant Tracking vs. HireRight

Great for a small company that doesn't have a lot of resources. Allows manager and HR to be on the same location to review resumes and assess them. Alerts can be sent to managers all in the system. I really like the product so don't know where it would be less appropriated if you really needed a ATS

Incentivized

HireRight's background checking has some improvements and could hold some more historical data more than 150 days. We have had employees move from one jobsite to the other for this client and we can't look up if they have had a background check done through HireRight before if it is more than 150 days, so we end up ordering another one and duplicate/pay for extra background checks

Incentivized

• Easy user face.
• Easy to learn.
• Easy to work with, always helpful.

Incentivized

• Customer service is very useful and we get a swift response from them.
• It is integrated with our workflow so its easy to set up.
• It creates a record of each employee in the system which makes it simple to store data safely.

Incentivized

• Search tool has limits. You can key word search, and that is about it.
• When reading a resume for one job respondent in a requisition, I would like to stay in that same viewing mode when jumping to the next candidate with less clicks!

Incentivized

• HireRight is good platform which provides great support on verification process.
• I would request to speed up the verification cycle as it takes more than 2 weeks for completion of verification process. Where in mine was rejected at first time and again it took 1 more weeks for providing final confirmation. Request to reduce this time.

Incentivized

There have been no issues with this vendor. They provide exactly what they claimed they would and have excellent customer service

Incentivized

Always room for improvement that could make the platform a lot more user friendly and easier to navigate

Incentivized

Front line support, which is what our users are forced to deal with, rarely offers timely and acceptable solutions. To get good results, I often have to escalate issues to our account manager (who is wonderful). It seems as though any support request that is handled through normal channels takes far too long to be completed.

Didn't always get good resumes from Monster. CareerBuilder Applicant Tracking allowed us to get resumes and track all in one place which was very helpful for the project we were working on at the time. Resumes were good as well as system itself. The managers all like it as well which is a big help when you want their buy in to a product to use.

Incentivized

I enjoy HireRight much more as I am able to have more customizable features in the application as well as run reports that allow me to have increased efficiency in the hire process and know where all employees are in the process at any point in time. We selected HireRight due to these features as well as the decreased licensing cost.

Incentivized

• Negative-ROI.
• Positive - brand awareness
• Positive - templates

Incentivized

• HireRight is a Pay as You Go platform, so there are no long-term contracts to worry about. We customized our template for the information we consistently need and fill in the demographics. I would say that the ROI is 100% - we have been able to vet out the less desirable candidates based on some of the information.

Incentivized