CareerSiteBuilder vs. Gem vs. ICIMS Hire

If you have a job opening or a high turn around rate like we do. (we are a staffing company) [CareerSiteBuilder] is a great place to to start. It is affordable and reaches hundreds of potential employees. When you search resumes sometimes when you enter keywords you have to play around with it to find the right phrasing. Its not difficult just time consuming.

Incentivized

Gem is a in my opinion a necessity for any TA team in this market. It's no longer possible to be competitive with just LinkedIn - it's easy for candidates to lose those messages. Gem allows you to get noticed by candidates and stay competitive in this market!

Incentivized

When we partnered with ICIMS in 2018, it met our needs. 8 years later, I think ICIMS can offer more. AI needs to be incorporated into its system to better service its customers. The other recommendation is that they should offer training and communicate more often with their clients. Their dashboard should also be improved to make it easier on the eyes.

Incentivized

• Search features.
• Quantity of resumes.
• The format that the candidates information is presented.

Incentivized

• He does great at the moment of follow up candidates.
• It has a great AI that helps to automatically leave the status of the candidate depending on their response.
• Save you a lot of time helping you to find the contact info of the candidate automatically.

Incentivized

• The opt-out message after the 1st text helps weed out the people who are not interested.
• Having the ability to have templates/answers to frequent questions saved and ready to use makes it easier/faster to talk to multiple people.
• Being able to schedule text campaigns is amazing. Every Saturday I set up my campaigns for the next week. This gives me more time to focus on other things.

Incentivized

• There are some missing functionalities that could be addressed such as fusing resume search and recruitment edge.

Incentivized

• Gem's dashboards feature is still a work in progress. It's not incredibly intuitive and there aren't many ways to visualize data.
• There are often discrepancies between what's in the ATS and what's in Gem and it requires troubleshooting.
• It would be great if Gem could integrate with data from other sources such as LinkedIn Recruiter so we could see conversion rate data from there as well.

Incentivized

• It is a little difficult to track internal applicants that are already active with our company.
• Some of the fields when hiring an employee are a little difficult to change.
• Not a sure way of identifying "eligible for rehire" within iCIMS for those that re-apply.

Incentivized

We would highly likely renew iCIMS Hire because it consistently delivers strong value across our recruiting process. It streamlines workflows, improves collaboration between teams, and provides reliable reporting and insights. The system is scalable, user-friendly, and continues to evolve with new features, making it a dependable long-term solution for our hiring needs.

Incentivized

For tech-savvy users, using Gem is a breeze. For users with less tech intelligence, the UI can be a bit clunky, and can take some training and adaptation to use properly - it's a very robust tool, but, options can feel a bit overwhelming if you're not sure of the exact location of what you're looking for

Incentivized

I would give it a 9.5 rating, if allowed because despite several gaps, the user's (candidate) feedback to us has been consistently within the 9-10 range, in the past year. The tool is clean, branded and efficient for the people we recruit and who apply to our job openings. It serves our needs extremely well and I for one, wouldn't replace it at the moment, given our hiring needs. It does have some reporting misses and the Mobile app is down to a 4 - however, the results we're seeing overshadow its functionality challenges

Incentivized

There is always ample advance notice before the software goes down for maintenance and this is usually done at off-peak hours. As for system failures - I can't think of any that have effected us in over two years od use.

Incentivized

We can think of no dissatisfaction with our daily use of iCims, involving its response time to commands or incompatibility with any other software we presently use.

Incentivized

Before pandemic and iCIMS Talent Cloud acquisitions I would give 10 without a doubt. Unfortunately, I see a strong decrease in the support model, which seems to be mainly connected with the fact that acquired companies/tools/features need to be integrated with the platform, and knowledge of newly provided services and tools were not yet incorporated fully into the support.

Incentivized

I would say I believe iCims online training is very good. It's informative, visually appealing, and simple in explaining all the different aspects of iCims. I also really like the new candidate onboarding, and all the other training curricula you have up to be able to inform or send out to the candidate. I like you can attach a URL link for videos as well so you can really customize the training. I feel that overall, I would like to see more. Perhaps, more robust options with the training, if that's something iCims is expanding on in the future.

I wasn't involved with the implementation. It was before my time

Incentivized

Affordable, quick, easy, super user friendly, well known, offers a large variety of job seekers[.]

Incentivized

Gem was able to allow more customization. We were able to see more into our current funnels. Easier to share and collaborate with others. Gem made email campaigns simpler and more customized. Gem took some of the LinkedIn inmail processes and automated them. Gem had better data and after some time got more accurate emails.

Incentivized

Fully available automation, lesser bad data quality, more information is gathered at the time of applicant profile creation without having the need to ask for any follow ups or additional notifications. Integrates better with Oracle, Workday and SAP than other similar systems. Service tickets are resolved faster than other vendors we worked with.

Incentivized

iCims is currently pretty good and the best TAS for us at our stage of growth - but further improvement and enhancements will only help make it even better.

Incentivized

• We have been able to present MORE candidates to our clients in the staffing industry, and therefore fill more positions.
• We are able to find MORE QUALIFIED candidates using search features, to in turn fill more direct-hire positions.
• We have to pay or Career Builder for thousands of people, so that takes away from ROI.

Incentivized

• I have been able to reach out to more candidates since using Gem.
• I have been more organized with responses since using Gem.
• I am able to easily create new sequences using old sequences.

Incentivized

• iCIMS has had a positive impact on our recruitment efficiency and compliance tracking.
• The improved visibility across requisitions and hiring stages has shortened our time-to-hire by about 20%.
• Centralized documentation and audit-ready reports have helped ensure adherence to EEO and federal hiring standards.

Incentivized