Cart.com vs. SAP Commerce Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cart.com
Score 8.9 out of 10
N/A
Cart.com is an e-commerce-as-a-service platform designed to help brands accelerate online growth. Cart.com offers a comprehensive and growing set of integrated ecommerce solutions—including online store software, digital marketing services, fulfillment, financial services, and customer service capabilities—so brands of any size can work with a single partner to access the same capabilities as the world’s largest ecommerce companies.N/A
SAP Commerce Cloud
Score 8.2 out of 10
N/A
SAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.N/A
Pricing
Cart.comSAP Commerce Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cart.comSAP Commerce Cloud
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsContact vendor for pricing information.
More Pricing Information
Community Pulse
Cart.comSAP Commerce Cloud
Features
Cart.comSAP Commerce Cloud
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Cart.com
8.9
1 Ratings
14% above category average
SAP Commerce Cloud
7.9
93 Ratings
2% above category average
Product catalog & listings9.01 Ratings8.489 Ratings
Product management9.01 Ratings8.389 Ratings
Bulk product upload7.01 Ratings8.085 Ratings
Branding10.01 Ratings7.982 Ratings
Mobile storefront10.01 Ratings7.283 Ratings
Product variations10.01 Ratings8.282 Ratings
Website integration7.01 Ratings8.587 Ratings
Visual customization10.01 Ratings7.984 Ratings
CMS8.01 Ratings6.784 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Cart.com
7.0
1 Ratings
8% below category average
SAP Commerce Cloud
8.2
85 Ratings
8% above category average
Abandoned cart recovery6.01 Ratings8.014 Ratings
Checkout user experience8.01 Ratings8.584 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
Cart.com
10.0
1 Ratings
19% above category average
SAP Commerce Cloud
7.6
75 Ratings
9% below category average
eCommerce security10.01 Ratings7.675 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Cart.com
10.0
1 Ratings
27% above category average
SAP Commerce Cloud
7.7
84 Ratings
1% above category average
Promotions & discounts10.01 Ratings8.080 Ratings
Personalized recommendations10.01 Ratings7.976 Ratings
SEO10.01 Ratings7.373 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Cart.com
9.6
1 Ratings
18% above category average
SAP Commerce Cloud
8.2
85 Ratings
3% above category average
Multi-site management10.01 Ratings8.180 Ratings
Order processing10.01 Ratings8.482 Ratings
Inventory management9.01 Ratings8.477 Ratings
Shipping9.01 Ratings8.076 Ratings
Custom functionality10.01 Ratings7.880 Ratings
Best Alternatives
Cart.comSAP Commerce Cloud
Small Businesses
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Medium-sized Companies
Shopify Plus
Shopify Plus
Score 9.1 out of 10
Shopify Plus
Shopify Plus
Score 9.1 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cart.comSAP Commerce Cloud
Likelihood to Recommend
9.0
(1 ratings)
8.1
(93 ratings)
Likelihood to Renew
-
(0 ratings)
8.1
(4 ratings)
Usability
-
(0 ratings)
7.8
(26 ratings)
Support Rating
-
(0 ratings)
7.0
(4 ratings)
Implementation Rating
-
(0 ratings)
9.1
(2 ratings)
Ease of integration
-
(0 ratings)
9.6
(48 ratings)
Product Scalability
-
(0 ratings)
9.6
(48 ratings)
User Testimonials
Cart.comSAP Commerce Cloud
Likelihood to Recommend
Cart.com
The Multi-Store eCommerce platform is by far the strongest feature. Anyone who has a direct to consumer business and a business-to-business side should use cart.com. Also, if you plan to grow to a 7 figure business, it is best to start and stay with cart.com because Shopify will get ridiculously expensive as you grow.
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SAP
SAP Commerce Cloud is well-suited for large enterprises requiring robust personalization, seamless multi-channel integration, and the ability to handle high-volume transactions, especially during peak periods like Black Friday. Its scalability and advanced features make it ideal for businesses needing to manage complex product catalogs and global operations.Enough development capacities are needed to have a best in class shop
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Pros
Cart.com
  • Multi store eCommerce platform is the best part about Cart.com.
  • Pricing is a super high value and rewards you as you grow.
  • Free templates are attractive.
  • The Rule Engine feature is very powerful and we use it a lot.
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SAP
  • Centralized Data Management: SAP Commerce Cloud excels in centralizing data from various operational sectors, which is pivotal in the chemicals industry. This feature allows for better oversight and management of complex supply chains, regulatory compliance, and customer interactions. Having a single source of truth for crucial business data minimizes discrepancies and promotes informed decision-making.
  • Real-Time Data Processing: The real-time data processing capability of SAP Commerce Cloud is invaluable. It aids in timely adherence to regulatory changes and helps in meeting customer demands promptly. In a sector where regulations and market conditions are ever-evolving, real-time data processing is fundamental for maintaining compliance and ensuring customer satisfaction.
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Cons
Cart.com
  • The integrations are good, but not great. Shopify is really good at integrations.
  • Tech support is fairly slow and it can take several days to a week to get a simple question answered.
  • Stronger reporting. It hasn't changed in the last 4 years.
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SAP
  • It's a little pricey; further cost reductions will expand product selection; also, trained operators are required.
  • HAC occasionally functions extremely slowly and does not provide any problem messages; it simply gets stuck. Logging into the Backoffice for testing purposes causes a lot of trouble; it does not enable us to log in in one attempt, and the page refreshes every time we enter in the credentials.
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Likelihood to Renew
Cart.com
No answers on this topic
SAP
SAP Commerce and Spartacus together becomes one of the omnichannel powerhouse of commerce application. It also comes with edge advantage with out of the box integrations with many SAP applications and also non-SAP applciations which gives it edge advantage over other tools. The main reason being the integration becomes easier as SAP shares the common data schema and model across all its product line and new feature releases are compatible with all the SAP product line.
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Usability
Cart.com
No answers on this topic
SAP
More true headless and a more rationale pricing. Since moving from the Hzbris Monolyth towards SAP Commerce Cloud a lot of progress has been made, but dissecting the monolyth into composable components where you just pay for what you use is still a longer journey and here pricing should be more realistic. Things become so expensive once they have the SAP stamp on them (example the SAP CIAM)
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Support Rating
Cart.com
No answers on this topic
SAP
We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
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Implementation Rating
Cart.com
No answers on this topic
SAP
Scalability of the product was good Seamless integrations were helped in reducing the implementation for the development team to integrate with the SAP ERP Product framework helped customer to customize and adapt the new features which were developed basis business processes and ease of customer experience. Deployment and creation of the build becomes very easy with the CCv2 setup.
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Alternatives Considered
Cart.com
None of them did Multi Store platforms.
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SAP
SAP Cloud is much better than GoDaddy. it was a smooth transition and every aspect of the program is easier. My scalability increased greatly from GoDaddy to SAp Commerce Cloud and sales are now tracked easier and inventory is at the touch of a button, making sales much easier than previous software.
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Scalability
Cart.com
No answers on this topic
SAP
The business users/admins were able to quickly segment products by brand, allowing for unique branding and header-less page design. As new products are added to the SAP backend, all characteristics and pricing automatically migrate to Commerce Cloud. We also segment our user sign-on (domains) by brand and allow targeting displays.
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Return on Investment
Cart.com
  • The pricing model is a great value adding to our bottom line.
  • Our inventory management is accurate and easy with the multi-store pulling into the same dashboard.
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SAP
  • It has a positive impact on my client's business and ROI is higher than expected. As orders count is increasing due to smooth and better experience.
  • My current client's customers have given very positive experience about new website built on SAP Commerce Cloud.
  • Due to SAP Commerce Cloud website rollout is very easy and due to it, my current client has introduced around 25 websites. As SAP Commerce Cloud logic needs to develop once and can be reused for multiple websites easily with minimal effort.
  • Branding is also very easy as promotions, events can be implemented on the website easily and with minimum time.
  • SAP Commerce has helped our client to integrate the Recommendation tool ISS which is easy to configure after this tool product sale is increased. The best thing was that integration was very easy and quick.
  • One option of Blue/Green deployment helping us to check the production release in advance on production environment. Prev we don't have this option and many times face P1 issue in prod which had ruined client reputation. But now this feature is helping lot
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ScreenShots

SAP Commerce Cloud Screenshots

Screenshot of the Product Cockpit for managing catalogs, categories and product contentScreenshot of Order Management Capabilities including sourcing and allocation rulesScreenshot of commerce sites on two different mobile devicesScreenshot of a landing page from an e-commerce siteScreenshot of a web page with product categories and search results from an e-commerce siteScreenshot of headless commerce storefronts