Catchpoint vs. Cisco Catalyst Center

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Catchpoint
Score 8.5 out of 10
N/A
Catchpoint is an Internet Resilience solution offering services for retailers, Global2000, CDNs, cloud service providers, and xSPs that help increase their resilience by catching any issues in the Intenet Stack before they impact their business. Catchpoint's Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high-fidelity data, and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless…N/A
Cisco Catalyst Center
Score 8.4 out of 10
N/A
Cisco Catalyst Center (formerly Cisco DNA Center) is a network management system that leverages AI to connect, secure, and automate customer’s network operations. It harnesses the Catalyst family of switching and wireless through AI-enabled automation that simplifies the IT experience and streamlines complex network operations. Offering operational flexibility, Cisco Catalyst Center can be deployed on-premises on a physical appliance or in a VMware virtual environment, or in a…N/A
Pricing
CatchpointCisco Catalyst Center
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CatchpointCisco Catalyst Center
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details- White glove migration services - Annual subscription - Professional Services - Competitive Benchmarking
More Pricing Information
Community Pulse
CatchpointCisco Catalyst Center
Considered Both Products
Catchpoint

No answer on this topic

Cisco Catalyst Center
Chose Cisco Catalyst Center
My advice for anyone who is looking into implementing this solution is to start with Cisco Assurance and do the mapping of the network. I would suggest asking for help from the partners to help with the installation. You can do it on your own but you will easily save the money …
Top Pros
Top Cons
Best Alternatives
CatchpointCisco Catalyst Center
Small Businesses
SolarWinds Pingdom
SolarWinds Pingdom
Score 7.7 out of 10

No answers on this topic

Medium-sized Companies
ThousandEyes
ThousandEyes
Score 9.0 out of 10
Cisco ACI
Cisco ACI
Score 8.5 out of 10
Enterprises
Nexthink
Nexthink
Score 9.1 out of 10
Cisco ACI
Cisco ACI
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CatchpointCisco Catalyst Center
Likelihood to Recommend
8.5
(58 ratings)
8.3
(128 ratings)
Likelihood to Renew
8.3
(2 ratings)
-
(0 ratings)
Usability
7.8
(3 ratings)
8.2
(16 ratings)
Support Rating
9.6
(58 ratings)
8.9
(31 ratings)
Implementation Rating
8.2
(1 ratings)
-
(0 ratings)
User Testimonials
CatchpointCisco Catalyst Center
Likelihood to Recommend
Catchpoint Systems Inc
A Solid product, provides meaningful accurate data results from synthetic monitoring. Catchpoint as a vendor has acted as a reliable business partner and promotes good relationship with customers and provides them with meaningful support. Support engineer and account manager make efforts to maintain helpful relationship for services offered. Been able to work with us to provide input for code changes and enhancements for payload used for synthetics.
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Cisco
Cisco Catalyst Center does a good job configuring the switches and forming the fabric using recommended configuration and specific switch setup. Managing switches through inventory is another job Cisco Catalyst Center does well. On the other hand managing access to infrastructure (host onboarding for example) is one tedious job. To set 48 access ports on a switch takes more time than it would take an engineer connected to a switch using CLI.
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Pros
Catchpoint Systems Inc
  • Global Monitoring: Catchpoint offers an extensive network of monitoring locations worldwide, allowing organizations to simulate user experiences from different geographical regions. This capability helps identify performance variations based on location, ensuring a consistent and optimal experience for users across the globe.
  • Alerting and Root Cause Analysis: Catchpoint offers robust alerting mechanisms that notify organizations when performance thresholds are exceeded or anomalies occur. These alerts enable prompt incident response and troubleshooting. Catchpoint's root cause analysis capabilities help identify the underlying causes of performance issues by analyzing network conditions, DNS resolutions, server responses, or content delivery problems.
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Cisco
  • I think it abstracts the technical detail of what actually needs to be configured on the devices. So you can specify the intent and it'll do complex technical commands on the devices. You do not necessarily need to know I'm from a technical background, so I do know that, but on a scale, it's very easy just to click a few buttons and say what you want and it'll just do it for you.
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Cons
Catchpoint Systems Inc
  • The ability to monitor the Catchpoint nodes with the ability to setup a take a recovery action based on specific criteria
  • The ability to tell us when we are at X% capacity so that we better plan or budget for increasing the "capacity" of the Catchpoint nodes before we get to an overloaded state. The capacity utilization graph is not a reliable indicator for this metric. How can the capacity utilization rate get above 100%, it does not make sense
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Cisco
  • Learning curve is pretty steep
  • Setting golden images is tricky and cant always get it to work as advertised. Takes a couple times. Having a recent problem where it stopped working and Cisco TAC only explanation is that 3850 is no longer supported.
  • When I initially set up, couldnt find documentation. I set up a lot of IP addresses and assigned them to DNA. Cant find where these are located.
  • Troubleshooting with TAC, they always want me to run some scripts that I have no clue how to do.
  • Ability to be able to access configuration backups would be great.
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Likelihood to Renew
Catchpoint Systems Inc
we are heavily dependent catchpoint system for the following functions * Detect end-user availability/performance-related problems * Ensures
service level objectives (SLO) are met, that prevents service level
agreement (SLA) breaches * Identify and understand the cause of any
network connectivity or application level issue * Improves the
availability and response time service levels
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Cisco
No answers on this topic
Usability
Catchpoint Systems Inc
It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.
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Cisco
Cisco DNA Center is going to help us in security, simplicity and ease of administration. Cisco DNA Center is complete management and control platform that simplifies and streamlines network operations. Cisco DNA Center offers a single dashboard for every core function in your network. With this platform, IT can become more nimble and respond to changes and challenges faster and more intelligently.
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Support Rating
Catchpoint Systems Inc
Catchpoint exceptional service has consistently exceeded my expectations.
Their technical expertise, coupled with their timely responses to
queries and issues, demonstrates their dedication to customer
satisfaction. Additionally, the
support team's ability to provide actionable advice and guidance has
enabled me to resolve complex problems efficiently and effectively.
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Cisco
El soporte de CISCO DNA Center es muy bueno, responden a mis dudas pero no he tenido oportunidad de reportar un incidente o determinar un tiempo de respuesta critico. The support of CISCO DNA Center is very good, they answer my questions, but I have not had the opportunity to report an incident or determine a critical response time.
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Implementation Rating
Catchpoint Systems Inc
very easy to implement as the product is user-friendly
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Cisco
No answers on this topic
Alternatives Considered
Catchpoint Systems Inc
Primary reason we went with Catchpoint is that they offered us actual backbone testing locations. All the other features like a filmstrip and traceroutes have been very beneficial as well and were not available in the competitors' solutions.
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Cisco
The software upgrades and ability to integrate with the wireless telemetry data set Cisco DNA Center ahead. However the automation with Change Control, Intent and better path mapping (even across MPLS and WAN Circuits) make NetBrain a needed tool to get that gives you that visibility and flexibility. Solarwinds has the ablity to view Netflow which would be an interesting add to DNA Center or an easier path to get or integrate with Stealthwatch.
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Return on Investment
Catchpoint Systems Inc
  • The ROI has been very good with this product, we have seen multiple folds of time-saving by using this tool and preempting any risk associated with non-performant times of our server, hence increasing the team's capability to respond to certain downtime scenarios and the level of action that needs to be taken.
  • Catchpoint’s observability solution makes it easier to have global visibility of our website's performance and to fix issues quicker
  • I don't have any negatives, every good product comes with a cost, that is the fact but the Catchpoint tool has ultimately improved our ROI much beyond the changes that we pay
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Cisco
  • Initial cost is pricy, but management needs to understand the value this provides so make them aware
  • Reporting could be improved in more detail in our opinion, but it gives a great overview of your environment. High level overview for managers would be greatly appreciated with as little or much detail as needed for certain Cisco gear.
  • Does not work as well with some older Cisco equipment because they want you to buy new, again the cost impact comes into play.
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