What users are saying about
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Top Rated
60 Ratings

Catchpoint

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Top Rated
60 Ratings
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Score 9 out of 100
64 Ratings
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Score 8.8 out of 100

Attribute Ratings

  • Catchpoint is rated higher in 1 area: Support Rating
  • Cisco Prime LAN Management Solution is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.9

Catchpoint

89%
45 Ratings
9.4

Cisco Prime LAN Management Solution

94%
13 Ratings

Likelihood to Renew

9.1

Catchpoint

91%
1 Rating

Cisco Prime LAN Management Solution

N/A
0 Ratings

Usability

5.5

Catchpoint

55%
2 Ratings

Cisco Prime LAN Management Solution

N/A
0 Ratings

Support Rating

8.9

Catchpoint

89%
48 Ratings
7.6

Cisco Prime LAN Management Solution

76%
6 Ratings

Likelihood to Recommend

Catchpoint

Experience testing. We have many many many forms that require the user step thru certain sequences to get to specific places to enter in the information. Once achieved, the user must use that information to perform other actions that must be frequently tested for response time and information accuracy. Once the first several forms are completed, they will in turn effect the outcome of the other actions. CP allows us to test each step of the experience and allows us to focus on specific actions and results. CP is not well suited to test environments that are ever changing as it is not as modularized as it can be. In environments that constantly change, it is difficult to keep CP up to date.
Anonymous | TrustRadius Reviewer

Cisco Prime LAN Management Solution

Although Cisco Prime [LAN Management Solution] is a nice tool and no other 4rd party tools can match its native monitoring and managing capabilities still i have given less rating and that's because it is only for Cisco vendor Devices. Hence if you have only Cisco infrastructure then go for it or else look for another 4rd party tool in conjunction with Cisco prime.
Rekha Yadav | TrustRadius Reviewer

Pros

Catchpoint

  • Performance Chart Metrics: series of graphs and a chart summary. The number of graphs drawn depends on the metrics and settings chosen for the chart.
  • Catchpoint synthetic test that will be set up target an endpoint or URLS
  • Catchpoint Real User Monitoring (RUM) collects data from users browsing our sites via a JavaScript snippet.
Habtamu Asfaw | TrustRadius Reviewer

Cisco Prime LAN Management Solution

  • Wireless file detection and planning mode has helped us expand into new areas of our buildings.
  • Alerting is detailed when we have issues with hardwired and wireless devices, and Rogue Access Points are easily identifiable.
  • Cisco equipment information is much more detailed than other management products' SNMP queries and is an excellent tool for troubleshooting end-device connectivity issues.
  • Our KPI reporting for senior management and centralized management of our WIPS 'Wireless Intrusion Prevention' setup have both benefited significantly from the detailed reporting capabilities.
Nilufa Hossain | TrustRadius Reviewer

Cons

Catchpoint

  • Adding an endpoint to be monitored requires a lot of steps (since there are a lot of functions and features). A quick-add feature would be nice. If the settings are similar, the interface allows you to duplicate an existing setup and tweak the settings.
Anonymous | TrustRadius Reviewer

Cisco Prime LAN Management Solution

  • Maps. One thing that I miss is the fact that you can't see both wired and wireless equipment in the same topology map. For visualization and troubleshooting purposes, that would help a lot, and I honestly don' t think it's that much harder to implement.
  • I'd love to see an option to show 'live dashboards,' maps, or other visual tools to publish in a NOC room, or even just to broadcast in a big monitor to allow multiple workmates to check that information. Again, I don't think that would be too hard to implement. I remember a similar feature was available in the first versions of the product, way back in the 90's (yes, I'm that old :-) )
  • Sometimes, depending on what screen you are, the solution can be a little slow. I'm not saying the whole system is slow, but sometimes that slowness can bother a little.
  • Talking about areas for improvement, one area I think can be improved is the upgrade process. Even for not so large deployments, it can take a lot of time. Having this time decreased would be the right thing to do.
Eduardo Viero | TrustRadius Reviewer

Pricing Details

Catchpoint

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Cisco Prime LAN Management Solution

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Catchpoint

Catchpoint 9.1
Based on 1 answer
Great and convenient to use.
Anonymous | TrustRadius Reviewer

Cisco Prime LAN Management Solution

No score
No answers yet
No answers on this topic

Usability

Catchpoint

Catchpoint 5.5
Based on 2 answers
It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.
Anonymous | TrustRadius Reviewer

Cisco Prime LAN Management Solution

No score
No answers yet
No answers on this topic

Support Rating

Catchpoint

Catchpoint 8.9
Based on 48 answers
I have supported 20-30 different vendor tools in my career and Catchpoint, by far, has the best customer service that I have ever experienced. They are very responsive and thoroughly track and provide visibility on progress. Their level one resources are generally very knowledgeable. Also, support is more than happy to join bridge calls to help troubleshoot application issues if requested. Finally, the scope of service provided by support is not just typical support activities - they will also help in creating new monitors, providing training/education, etc... I am extremely happy with Catchpoint support!
Anonymous | TrustRadius Reviewer

Cisco Prime LAN Management Solution

Cisco Prime LAN Management Solution 7.6
Based on 6 answers
We are very happy using Cisco Prime LAN Management Solution for the following reason:1- Ease of use with the GUI.2- Very well organized dashboard which can view many statistics on your devices.3- Customized dashboard for different views ( for technical team and executives )4- Schedule configuration templates to use whenever we need on whatever device we want.
Girgis Hady | TrustRadius Reviewer

Alternatives Considered

Catchpoint

Primary reason we went with Catchpoint is that they offered us actual backbone testing locations. All the other features like a filmstrip and traceroutes have been very beneficial as well and were not available in the competitors' solutions.
Brian Gill | TrustRadius Reviewer

Cisco Prime LAN Management Solution

There are various 3rd party tools available in the market which not only supports monitoring of cisco devices but also supports non-cisco devices, even with these capabilities in these 3rd party tools Cisco Prime has maintained a uniqueness in its products being the native tool from Cisco. The uniqueness is about product supportability for given devices and some of the edge features such as configuration management, detailed heatmaps etc
Nikhil Kumar Sharma | TrustRadius Reviewer

Return on Investment

Catchpoint

  • The ROI has been very good with this product, we have seen multiple folds of time-saving by using this tool and preempting any risk associated with non-performant times of our server, hence increasing the team's capability to respond to certain downtime scenarios and the level of action that needs to be taken.
  • Catchpoint’s observability solution makes it easier to have global visibility of our website's performance and to fix issues quicker
  • I don't have any negatives, every good product comes with a cost, that is the fact but the Catchpoint tool has ultimately improved our ROI much beyond the changes that we pay
Anonymous | TrustRadius Reviewer

Cisco Prime LAN Management Solution

  • It has helped us with our quarterly wireless security testing by pinpointing the location of non-approved access points vs. hunting for them via signal strength.
  • Saves time by helping to identify network health issues before they become a definitive problem causing downtime.
  • With errors detected early, we have noticed our wi-fi network is much more stable thus freeing up our engineer's time elsewhere.
Anonymous | TrustRadius Reviewer

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