Catchpoint vs. Cisco Prime LAN Management (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Catchpoint
Score 8.7 out of 10
N/A
Catchpoint is an Internet Resilience solution offering services for retailers, Global2000, CDNs, cloud service providers, and xSPs that help increase their resilience by catching any issues in the Intenet Stack before they impact their business. Catchpoint's Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high-fidelity data, and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless…N/A
Cisco Prime LAN Management (discontinued)
Score 7.6 out of 10
N/A
Cisco Prime LAN Management Solution is discontinued. Current users are encouraged to explore Cisco Catalyst Center as a modern solution.N/A
Pricing
CatchpointCisco Prime LAN Management (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CatchpointCisco Prime LAN Management (discontinued)
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details- White glove migration services - Annual subscription - Professional Services - Competitive Benchmarking
More Pricing Information
Community Pulse
CatchpointCisco Prime LAN Management (discontinued)
Top Pros
Top Cons
Best Alternatives
CatchpointCisco Prime LAN Management (discontinued)
Small Businesses
SolarWinds Pingdom
SolarWinds Pingdom
Score 7.5 out of 10
NinjaOne
NinjaOne
Score 9.3 out of 10
Medium-sized Companies
Cisco ThousandEyes
Cisco ThousandEyes
Score 9.0 out of 10
NinjaOne
NinjaOne
Score 9.3 out of 10
Enterprises
Nexthink
Nexthink
Score 9.1 out of 10
SolarWinds Network Configuration Manager (NCM)
SolarWinds Network Configuration Manager (NCM)
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CatchpointCisco Prime LAN Management (discontinued)
Likelihood to Recommend
8.7
(58 ratings)
9.2
(12 ratings)
Likelihood to Renew
8.2
(2 ratings)
-
(0 ratings)
Usability
8.0
(3 ratings)
-
(0 ratings)
Support Rating
9.6
(58 ratings)
7.6
(3 ratings)
Implementation Rating
8.2
(1 ratings)
-
(0 ratings)
User Testimonials
CatchpointCisco Prime LAN Management (discontinued)
Likelihood to Recommend
Catchpoint Systems Inc
A Solid product, provides meaningful accurate data results from synthetic monitoring. Catchpoint as a vendor has acted as a reliable business partner and promotes good relationship with customers and provides them with meaningful support. Support engineer and account manager make efforts to maintain helpful relationship for services offered. Been able to work with us to provide input for code changes and enhancements for payload used for synthetics.
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Discontinued Products
Although Cisco Prime [LAN Management Solution] is a nice tool and no other 4rd party tools can match its native monitoring and managing capabilities still i have given less rating and that's because it is only for Cisco vendor Devices. Hence if you have only Cisco infrastructure then go for it or else look for another 4rd party tool in conjunction with Cisco prime.
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Pros
Catchpoint Systems Inc
  • Easy to login with SSO
  • Easy to review the test runs over the last hour or specific time period
  • Easy to check the results of any Catchpoint test that ran. This helps to understand why the test results may or may not be what is expected
  • I can't wait for the new Symphony UI to be completed because it is so much richer that the previous UI
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Discontinued Products
  • Wireless file detection and planning mode has helped us expand into new areas of our buildings.
  • Alerting is detailed when we have issues with hardwired and wireless devices, and Rogue Access Points are easily identifiable.
  • Cisco equipment information is much more detailed than other management products' SNMP queries and is an excellent tool for troubleshooting end-device connectivity issues.
  • Our KPI reporting for senior management and centralized management of our WIPS 'Wireless Intrusion Prevention' setup have both benefited significantly from the detailed reporting capabilities.
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Cons
Catchpoint Systems Inc
  • Script recording could be more stable. Should be as smooth as chrome developer recording.
  • Needs a way to modularize the code so we don't have to repair in broad sections when it breaks because of some unplanned code change on our end.
  • How about a tutorial on selenium as relates to Catchpoint.
  • Some of the functions could have better descriptions.
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Discontinued Products
  • Maps. One thing that I miss is the fact that you can't see both wired and wireless equipment in the same topology map. For visualization and troubleshooting purposes, that would help a lot, and I honestly don' t think it's that much harder to implement.
  • I'd love to see an option to show 'live dashboards,' maps, or other visual tools to publish in a NOC room, or even just to broadcast in a big monitor to allow multiple workmates to check that information. Again, I don't think that would be too hard to implement. I remember a similar feature was available in the first versions of the product, way back in the 90's (yes, I'm that old :-) )
  • Sometimes, depending on what screen you are, the solution can be a little slow. I'm not saying the whole system is slow, but sometimes that slowness can bother a little.
  • Talking about areas for improvement, one area I think can be improved is the upgrade process. Even for not so large deployments, it can take a lot of time. Having this time decreased would be the right thing to do.
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Likelihood to Renew
Catchpoint Systems Inc
we are heavily dependent catchpoint system for the following functions * Detect end-user availability/performance-related problems * Ensures
service level objectives (SLO) are met, that prevents service level
agreement (SLA) breaches * Identify and understand the cause of any
network connectivity or application level issue * Improves the
availability and response time service levels
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Discontinued Products
No answers on this topic
Usability
Catchpoint Systems Inc
It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.
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Discontinued Products
No answers on this topic
Support Rating
Catchpoint Systems Inc
Catchpoint's customer support has been very impressive. They are always available when we needed help with setting up any tests that may also include help with scripting. They held an in-person workshop in our office to help train our internal resources with the scripting, dashboards, and metrics.
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Discontinued Products
We are very happy using Cisco Prime LAN Management Solution for the following reason: 1- Ease of use with the GUI. 2- Very well organized dashboard which can view many statistics on your devices. 3- Customized dashboard for different views ( for technical team and executives ) 4- Schedule configuration templates to use whenever we need on whatever device we want.
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Implementation Rating
Catchpoint Systems Inc
very easy to implement as the product is user-friendly
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Discontinued Products
No answers on this topic
Alternatives Considered
Catchpoint Systems Inc
Primary reason we went with Catchpoint is that they offered us actual backbone testing locations. All the other features like a filmstrip and traceroutes have been very beneficial as well and were not available in the competitors' solutions.
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Discontinued Products
There are various 3rd party tools available in the market which not only supports monitoring of cisco devices but also supports non-cisco devices, even with these capabilities in these 3rd party tools Cisco Prime has maintained a uniqueness in its products being the native tool from Cisco. The uniqueness is about product supportability for given devices and some of the edge features such as configuration management, detailed heatmaps etc
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Return on Investment
Catchpoint Systems Inc
  • The ROI has been very good with this product, we have seen multiple folds of time-saving by using this tool and preempting any risk associated with non-performant times of our server, hence increasing the team's capability to respond to certain downtime scenarios and the level of action that needs to be taken.
  • Catchpoint’s observability solution makes it easier to have global visibility of our website's performance and to fix issues quicker
  • I don't have any negatives, every good product comes with a cost, that is the fact but the Catchpoint tool has ultimately improved our ROI much beyond the changes that we pay
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Discontinued Products
  • It has helped us with our quarterly wireless security testing by pinpointing the location of non-approved access points vs. hunting for them via signal strength.
  • Saves time by helping to identify network health issues before they become a definitive problem causing downtime.
  • With errors detected early, we have noticed our wi-fi network is much more stable thus freeing up our engineer's time elsewhere.
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