What users are saying about
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Top Rated
60 Ratings

Catchpoint

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Top Rated
60 Ratings
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Score 9 out of 100
42 Ratings
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Score 8.2 out of 100

Attribute Ratings

  • Catchpoint is rated higher in 2 areas: Likelihood to Recommend, Support Rating
  • SolarWinds Engineer's Toolset is rated higher in 1 area: Usability

Likelihood to Recommend

8.9

Catchpoint

89%
45 Ratings
8.4

SolarWinds Engineer's Toolset

84%
12 Ratings

Likelihood to Renew

9.1

Catchpoint

91%
1 Rating

SolarWinds Engineer's Toolset

N/A
0 Ratings

Usability

5.5

Catchpoint

55%
2 Ratings
8.2

SolarWinds Engineer's Toolset

82%
1 Rating

Support Rating

8.9

Catchpoint

89%
48 Ratings
8.2

SolarWinds Engineer's Toolset

82%
1 Rating

Likelihood to Recommend

Catchpoint

Experience testing. We have many many many forms that require the user step thru certain sequences to get to specific places to enter in the information. Once achieved, the user must use that information to perform other actions that must be frequently tested for response time and information accuracy. Once the first several forms are completed, they will in turn effect the outcome of the other actions. CP allows us to test each step of the experience and allows us to focus on specific actions and results. CP is not well suited to test environments that are ever changing as it is not as modularized as it can be. In environments that constantly change, it is difficult to keep CP up to date.
Anonymous | TrustRadius Reviewer

SolarWinds Engineer's Toolset

I have found the toolset especially useful for scanning subnets to discover devices, and for setting up temporary real-time monitors when we are troubleshooting or setting up new connections. The most useful aspect has been the ability to apply the tools to help troubleshoot and pinpoint intermittent issues. More general tools like Orion often do not have the granularity to detect issues like intermittent packet loss which are especially impactful to applications like Voice. The toolset gives us another level of capability to dig into issues.
Anonymous | TrustRadius Reviewer

Pros

Catchpoint

  • Performance Chart Metrics: series of graphs and a chart summary. The number of graphs drawn depends on the metrics and settings chosen for the chart.
  • Catchpoint synthetic test that will be set up target an endpoint or URLS
  • Catchpoint Real User Monitoring (RUM) collects data from users browsing our sites via a JavaScript snippet.
Habtamu Asfaw | TrustRadius Reviewer

SolarWinds Engineer's Toolset

  • Various monitoring
  • Stores history
  • Suggests indices
  • Helps to find the SQL query text
  • Helps to see what machines/users the bad queries are coming from
  • Shows current blocking session
Anonymous | TrustRadius Reviewer

Cons

Catchpoint

  • Adding an endpoint to be monitored requires a lot of steps (since there are a lot of functions and features). A quick-add feature would be nice. If the settings are similar, the interface allows you to duplicate an existing setup and tweak the settings.
Anonymous | TrustRadius Reviewer

SolarWinds Engineer's Toolset

  • Its one of the more expensive solutions
  • Quite difficult to understand as a beginner
  • Name has been tarnished due to the password leak
Tom Shepherd | TrustRadius Reviewer

Pricing Details

Catchpoint

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Catchpoint Editions & Modules

Additional Pricing Details
- White glove migration services - Annual subscription - Professional Services - Competitive Benchmarking

SolarWinds Engineer's Toolset

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$1,585 Per Instance

SolarWinds Engineer's Toolset Editions & Modules

Edition
One Time Price$1,5851
  1. Per Instance
Additional Pricing Details

Likelihood to Renew

Catchpoint

Catchpoint 9.1
Based on 1 answer
Great and convenient to use.
Anonymous | TrustRadius Reviewer

SolarWinds Engineer's Toolset

No score
No answers yet
No answers on this topic

Usability

Catchpoint

Catchpoint 5.5
Based on 2 answers
It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.
Anonymous | TrustRadius Reviewer

SolarWinds Engineer's Toolset

SolarWinds Engineer's Toolset 8.2
Based on 1 answer
Very easy to use and intuitive. Just be careful with the WAN Killer...it does what it says.
Anonymous | TrustRadius Reviewer

Support Rating

Catchpoint

Catchpoint 8.9
Based on 48 answers
I have supported 20-30 different vendor tools in my career and Catchpoint, by far, has the best customer service that I have ever experienced. They are very responsive and thoroughly track and provide visibility on progress. Their level one resources are generally very knowledgeable. Also, support is more than happy to join bridge calls to help troubleshoot application issues if requested. Finally, the scope of service provided by support is not just typical support activities - they will also help in creating new monitors, providing training/education, etc... I am extremely happy with Catchpoint support!
Anonymous | TrustRadius Reviewer

SolarWinds Engineer's Toolset

SolarWinds Engineer's Toolset 8.2
Based on 1 answer
Our organization uses it regularly. It is reliable, and we keep finding new uses for it
Anonymous | TrustRadius Reviewer

Alternatives Considered

Catchpoint

Primary reason we went with Catchpoint is that they offered us actual backbone testing locations. All the other features like a filmstrip and traceroutes have been very beneficial as well and were not available in the competitors' solutions.
Brian Gill | TrustRadius Reviewer

SolarWinds Engineer's Toolset

I haven't compared any tools similar to SolarWinds Engineer's Toolset. This might be because I'm pretty biased when it comes to monitoring, and reporting solutions. I've found that SolarWinds provides the biggest bang for the buck in my opinion. I'm sure there are other solutions on the market that compete, but I haven't tried any of them because I've been very satisfied with SolarWinds.
Thomas Osborne | TrustRadius Reviewer

Return on Investment

Catchpoint

  • The ROI has been very good with this product, we have seen multiple folds of time-saving by using this tool and preempting any risk associated with non-performant times of our server, hence increasing the team's capability to respond to certain downtime scenarios and the level of action that needs to be taken.
  • Catchpoint’s observability solution makes it easier to have global visibility of our website's performance and to fix issues quicker
  • I don't have any negatives, every good product comes with a cost, that is the fact but the Catchpoint tool has ultimately improved our ROI much beyond the changes that we pay
Anonymous | TrustRadius Reviewer

SolarWinds Engineer's Toolset

  • Spend less time downloading free buggy tools
  • All the tools in one spot, so you don't have to look around for tools
  • Get to the solution sooner
Jacob Garrett | TrustRadius Reviewer

Screenshots

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