What users are saying about
Catchpoint
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Top Rated
60 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 60 reviews and ratings
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 12 reviews and ratings
Feature Set Ratings
SQL Performance Monitoring

Catchpoint
Feature Set Not Supported
N/A
7.7
Spotlight
77%
Spotlight ranks higher in 5/5 features
Spotlight ranks higher in 5/5 features
Performance dashboard

N/A
0 Ratings
8.8
88%
3 Ratings
Intelligent alerting

N/A
0 Ratings
8.0
80%
3 Ratings
Top SQL

N/A
0 Ratings
6.6
66%
2 Ratings
Historical trend data

N/A
0 Ratings
8.0
80%
2 Ratings
Virtualization support

N/A
0 Ratings
7.0
70%
2 Ratings
Attribute Ratings
- Catchpoint is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend

8.9
Catchpoint
89%
45 Ratings
8.4
Spotlight
84%
3 Ratings
Likelihood to Renew

9.1
Catchpoint
91%
1 Rating
Spotlight
N/A
0 Ratings
Usability

5.5
Catchpoint
55%
2 Ratings
Spotlight
N/A
0 Ratings
Support Rating

8.9
Catchpoint
89%
48 Ratings
8.8
Spotlight
88%
4 Ratings
Likelihood to Recommend
Catchpoint
Experience testing. We have many many many forms that require the user step thru certain sequences to get to specific places to enter in the information. Once achieved, the user must use that information to perform other actions that must be frequently tested for response time and information accuracy. Once the first several forms are completed, they will in turn effect the outcome of the other actions. CP allows us to test each step of the experience and allows us to focus on specific actions and results. CP is not well suited to test environments that are ever changing as it is not as modularized as it can be. In environments that constantly change, it is difficult to keep CP up to date.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 1001-5000 employeesSpotlight
Spotlight is great when you need a tool to give a quick look at a SQL server as a whole. It gives you the ability to see a lot of things, which can be vital in diagnosing problems or identifying stressors. Less great is the open-end of some of the diagnoses it makes, and things it identifies as "problems" (unless you love users coming to you and saying something like "Spotlight says there's a problem with our page latch!!!").

Verified User
Manager in Information Technology
Financial Services Company, 201-500 employeesPros
Catchpoint
- Performance Chart Metrics: series of graphs and a chart summary. The number of graphs drawn depends on the metrics and settings chosen for the chart.
- Catchpoint synthetic test that will be set up target an endpoint or URLS
- Catchpoint Real User Monitoring (RUM) collects data from users browsing our sites via a JavaScript snippet.
System Engineer
DotDash Meredith CorpMedia Production, 5001-10,000 employees
Spotlight
- I love the main page that provides a color code list of all the servers so I know very quickly where to focus my attention first.
- I love how easy it is to configure new notifications.
- I love how easy it is to configure a new server to monitor.

Verified User
Professional in Information Technology
Food & Beverages Company, 10,001+ employeesCons
Catchpoint
- Adding an endpoint to be monitored requires a lot of steps (since there are a lot of functions and features). A quick-add feature would be nice. If the settings are similar, the interface allows you to duplicate an existing setup and tweak the settings.

Verified User
Manager in Information Technology
Computer Hardware Company, 501-1000 employeesSpotlight
- Have not found any issues at this point.
Senior Enterprise Oracle DBA
AdventHealthHealth, Wellness and Fitness, 10,001+ employees
Pricing Details
Catchpoint
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Spotlight
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Catchpoint
Catchpoint 9.1
Based on 1 answer
Great and convenient to use.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 1001-5000 employeesSpotlight
No score
No answers yet
No answers on this topic
Usability
Catchpoint
Catchpoint 5.5
Based on 2 answers
It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.

Verified User
Analyst in Quality Assurance
Internet Company, 201-500 employeesSpotlight
No score
No answers yet
No answers on this topic
Support Rating
Catchpoint
Catchpoint 8.9
Based on 48 answers
I have supported 20-30 different vendor tools in my career and Catchpoint, by far, has the best customer service that I have ever experienced. They are very responsive and thoroughly track and provide visibility on progress. Their level one resources are generally very knowledgeable. Also, support is more than happy to join bridge calls to help troubleshoot application issues if requested. Finally, the scope of service provided by support is not just typical support activities - they will also help in creating new monitors, providing training/education, etc... I am extremely happy with Catchpoint support!

Verified User
Team Lead in Information Technology
Financial Services Company, 5001-10,000 employeesSpotlight
Spotlight 8.8
Based on 4 answers
Though our support needs have been minimal, we have gotten good responses when we have needed it.

Verified User
Manager in Information Technology
Financial Services Company, 201-500 employeesAlternatives Considered
Catchpoint
Primary reason we went with Catchpoint is that they offered us actual backbone testing locations. All the other features like a filmstrip and traceroutes have been very beneficial as well and were not available in the competitors' solutions.
Team Lead - Operations Technology
Cox AutomotiveAutomotive, 10,001+ employees
Spotlight
I think Dell is better with its dashboard and ease of use, but SQL Sentry is better at customization. We used Spotlight at my previous company, and SQLSentry at my current company.

Verified User
Professional in Information Technology
Food & Beverages Company, 10,001+ employeesReturn on Investment
Catchpoint
- The ROI has been very good with this product, we have seen multiple folds of time-saving by using this tool and preempting any risk associated with non-performant times of our server, hence increasing the team's capability to respond to certain downtime scenarios and the level of action that needs to be taken.
- Catchpoint’s observability solution makes it easier to have global visibility of our website's performance and to fix issues quicker
- I don't have any negatives, every good product comes with a cost, that is the fact but the Catchpoint tool has ultimately improved our ROI much beyond the changes that we pay

Verified User
Consultant in Information Technology
Cosmetics Company, 10,001+ employeesSpotlight
- We have not encountered any issues and continue to keep Spotlight's version current.
- Very simple to set up and add databases. The only thing that has to happen to the database is that a user ID needs to exist.
Senior Enterprise Oracle DBA
AdventHealthHealth, Wellness and Fitness, 10,001+ employees