What users are saying about
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Top Rated
60 Ratings
12 Ratings

Catchpoint

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Top Rated
60 Ratings
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Score 9 out of 100
12 Ratings
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Score 8.4 out of 100

Feature Set Ratings

    SQL Performance Monitoring

    Catchpoint

    Feature Set Not Supported
    N/A
    7.7

    Spotlight

    77%
    Spotlight ranks higher in 5/5 features

    Performance dashboard

    N/A
    0 Ratings
    8.8
    88%
    3 Ratings

    Intelligent alerting

    N/A
    0 Ratings
    8.0
    80%
    3 Ratings

    Top SQL

    N/A
    0 Ratings
    6.6
    66%
    2 Ratings

    Historical trend data

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Virtualization support

    N/A
    0 Ratings
    7.0
    70%
    2 Ratings

    Attribute Ratings

    • Catchpoint is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    8.9

    Catchpoint

    89%
    45 Ratings
    8.4

    Spotlight

    84%
    3 Ratings

    Likelihood to Renew

    9.1

    Catchpoint

    91%
    1 Rating

    Spotlight

    N/A
    0 Ratings

    Usability

    5.5

    Catchpoint

    55%
    2 Ratings

    Spotlight

    N/A
    0 Ratings

    Support Rating

    8.9

    Catchpoint

    89%
    48 Ratings
    8.8

    Spotlight

    88%
    4 Ratings

    Likelihood to Recommend

    Catchpoint

    Experience testing. We have many many many forms that require the user step thru certain sequences to get to specific places to enter in the information. Once achieved, the user must use that information to perform other actions that must be frequently tested for response time and information accuracy. Once the first several forms are completed, they will in turn effect the outcome of the other actions. CP allows us to test each step of the experience and allows us to focus on specific actions and results. CP is not well suited to test environments that are ever changing as it is not as modularized as it can be. In environments that constantly change, it is difficult to keep CP up to date.
    Anonymous | TrustRadius Reviewer

    Spotlight

    Spotlight is great when you need a tool to give a quick look at a SQL server as a whole. It gives you the ability to see a lot of things, which can be vital in diagnosing problems or identifying stressors. Less great is the open-end of some of the diagnoses it makes, and things it identifies as "problems" (unless you love users coming to you and saying something like "Spotlight says there's a problem with our page latch!!!").
    Anonymous | TrustRadius Reviewer

    Pros

    Catchpoint

    • Performance Chart Metrics: series of graphs and a chart summary. The number of graphs drawn depends on the metrics and settings chosen for the chart.
    • Catchpoint synthetic test that will be set up target an endpoint or URLS
    • Catchpoint Real User Monitoring (RUM) collects data from users browsing our sites via a JavaScript snippet.
    Habtamu Asfaw | TrustRadius Reviewer

    Spotlight

    • I love the main page that provides a color code list of all the servers so I know very quickly where to focus my attention first.
    • I love how easy it is to configure new notifications.
    • I love how easy it is to configure a new server to monitor.
    Anonymous | TrustRadius Reviewer

    Cons

    Catchpoint

    • Adding an endpoint to be monitored requires a lot of steps (since there are a lot of functions and features). A quick-add feature would be nice. If the settings are similar, the interface allows you to duplicate an existing setup and tweak the settings.
    Anonymous | TrustRadius Reviewer

    Spotlight

    • Have not found any issues at this point.
    Kathy Nahle | TrustRadius Reviewer

    Pricing Details

    Catchpoint

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Spotlight

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    Catchpoint

    Catchpoint 9.1
    Based on 1 answer
    Great and convenient to use.
    Anonymous | TrustRadius Reviewer

    Spotlight

    No score
    No answers yet
    No answers on this topic

    Usability

    Catchpoint

    Catchpoint 5.5
    Based on 2 answers
    It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.
    Anonymous | TrustRadius Reviewer

    Spotlight

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Catchpoint

    Catchpoint 8.9
    Based on 48 answers
    I have supported 20-30 different vendor tools in my career and Catchpoint, by far, has the best customer service that I have ever experienced. They are very responsive and thoroughly track and provide visibility on progress. Their level one resources are generally very knowledgeable. Also, support is more than happy to join bridge calls to help troubleshoot application issues if requested. Finally, the scope of service provided by support is not just typical support activities - they will also help in creating new monitors, providing training/education, etc... I am extremely happy with Catchpoint support!
    Anonymous | TrustRadius Reviewer

    Spotlight

    Spotlight 8.8
    Based on 4 answers
    Though our support needs have been minimal, we have gotten good responses when we have needed it.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    Catchpoint

    Primary reason we went with Catchpoint is that they offered us actual backbone testing locations. All the other features like a filmstrip and traceroutes have been very beneficial as well and were not available in the competitors' solutions.
    Brian Gill | TrustRadius Reviewer

    Spotlight

    I think Dell is better with its dashboard and ease of use, but SQL Sentry is better at customization. We used Spotlight at my previous company, and SQLSentry at my current company.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Catchpoint

    • The ROI has been very good with this product, we have seen multiple folds of time-saving by using this tool and preempting any risk associated with non-performant times of our server, hence increasing the team's capability to respond to certain downtime scenarios and the level of action that needs to be taken.
    • Catchpoint’s observability solution makes it easier to have global visibility of our website's performance and to fix issues quicker
    • I don't have any negatives, every good product comes with a cost, that is the fact but the Catchpoint tool has ultimately improved our ROI much beyond the changes that we pay
    Anonymous | TrustRadius Reviewer

    Spotlight

    • We have not encountered any issues and continue to keep Spotlight's version current.
    • Very simple to set up and add databases. The only thing that has to happen to the database is that a user ID needs to exist.
    Kathy Nahle | TrustRadius Reviewer

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