Likelihood to Recommend It has a great parsing feature and the extension is very helpful. Many ATS systems do not support parsing within LinkedIn...this one does. I was sad to see this option go when we finally transitioned. I would almost keep CATS just for the LinkedIn parsing if I knew I could easily get the information OUT of the system once it was there. A good API/webhook would be great, but sadly the API connections don't work well. Our firm also works with companies with multiple sites all across the US. There was never a way to "nest" a location with a parent company. Because of this, being able to research or report on a true client relationship was not possible. It was a very manual process.
Read full review It is great at getting applicants to apply. The one down side is that a majority of our applicants are applying from a mobile device so they are unable to complete the entire application process. When you send them a link to complete the rest of the application from a desktop computer, many do not have access to this. Because of this, they do not answer some of the "weed out" questions that give us insight as to what type of employee they would be.
Read full review Pros Simple to implement, SaaS based tool that needs no in-house IT support or resources Customizable reports, labels, fields, applications Affordable No long term contract, month-to-month with ability to cancel anytime Data backups are simple Email directly from the candidate record with response coming into Outlook is easy to configure and creates record and updates status automatically Read full review Automatic position posting has increased our exposure drastically as an employer. We have increased our applicant flow by over 100%. Hyrell's applicant communication features have allowed us to stay engaged with candidates during every step of the hiring process. It makes for a very professional first impression. I love that Hyrell is user-friendly. The system is incredibly easy to use. We have a high number of users throughout nine locations with varying skill levels utilizing technical applications. All of our users seemed to catch on very quickly. Read full review Cons I would like to see either an integration with a robust reporting tool that would allow me to design my own custom reports with a data export or more built-in reporting options. Mobile app is currently mostly just a look-up tool. I would like it to have the ability to do more - add tasks, update pipelines, etc. Read full review The main issue I have with the system is that in order for a template update to take effect, it has to be re-posted (at least that's the process as I understand it.) For example, I have updated one of our existing job templates to include a new hard skill question. The template is posted in over 50 locations and in order for this update to go into effect, I have to manually re-post these positions which can be very time consuming. If there was a way to automatically update a posting with template changes it would be a huge help to our business. Read full review Likelihood to Renew Our company has been using it and enjoying the benefits for a few years now. Its a perfect system for our end goal of finding the best candidate effectively and being able to track and write reports on our progress.
Read full review No Issues, and again, the Hyrell folks have lived up to what they said they would do at the beginning!
Read full review Usability not recruiter friendly. workflow is not good
Read full review Meets all expectations for application processing. Does a great job of pushing the job ad out to multiple online job boards. Provides good email alerts. Relatively easy to use even for my supervisors who are only in the system on occasion.
Read full review Reliability and Availability I have never had an issue.
Read full review Performance Meets our expectations.
Read full review Support Rating I've had mixed results with asking for support. Sometimes they gave a quick answer and sometimes my emails were never responded to. Some responses were a single word.
Read full review I have never had to wait for response. Someone always speaks directly to me, sometimes more than once, and email follow-up keeps the issue in the field of vision until there is a resolution.
Read full review In-Person Training Emily is great at explaining!
Read full review Online Training It worked well!
Read full review Implementation Rating This is an incredibly easy system to implement. There is no hardware or software required, it's entirely SaaS based. Compared to other systems I've implemented, it's breathtaking. Customization can all be done directly in the tool, there is no need for any involvement of consultants and most of the information you cannot figure out intuitively is covered in the knowledge base
Read full review Ask for the help you need from your account representative and technical support. They are very helpful and easy to work with.
Read full review Alternatives Considered We used to use Sendouts (prior to it being acquired by Bullhorn) - and it wasn't browser based like CATS so instead of being able to access it from a home computer, laptop, mobile phone, etc. you could only use it on the computer with the software uploaded - which is a hindrance. It also wasn't as customizable as CATS. We picked CATS because it the price was right, it was browser-based, had email-integration, and integrates with social media and job posting services to share your jobs with the public.
Read full review Hyrell came up against ClearFit and
ZipRecruiter . ClearFit looked very strong, but ultimately its pay per posting model didn't provide enough cost certainty.
ZipRecruiter seems to be a strong player too. There was a lot of flash with
ZipRecruiter but the product didn't seem as complete where it mattered for my client. Hyrell was a good balance on feature set and provided good value. The client needed something that was easy to use so they could get up and running quickly. The Hyrell trial went well and the ramp up was very quick and easy. Hyrell's subscript plans fit my clients needs starting with the Solo plan (3 active jobs) and then quickly moving up to the Small Business plan (9 active jobs) after a few months once additional hiring managers came on-board.
Read full review Scalability Hyrell has kept us moving, tracking and hiring strong candidates, even has we have moved from hiring 1 or 2 people a month to 3 or 4 a week! Great program, good features and fantastic supportl (Thanks, Emily!!!)
Read full review Return on Investment We went from Excel spreadsheets to using CATS so honestly anything would be an improvement. But CATS has saved tremendous time on an on-going basis in terms of managing the career portal automatically. Being able to log email conversations with the click of a button from Outlook right into CATS has been a time-saver and also has helped numerous times in providing better follow-through to candidates and providing better tracking of candidate interactions and what they have previously said (or not). Read full review Better Qualified Applicants: The selection tools through Hyrell help us to attract the quality applicants we seek. Greater Applicant Traffic: By utilizing all of the major job boards, we see a higher number of applicants. Retention: Because of improved quality, we tend to retain more employees. This is a HUGE benefit to our Company! Read full review ScreenShots