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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CCH® SureTax®

    Score7.5 out of 10
    N/ACCH SureTax is designed by tax experts to help businesses comply even with the most complex sale and use tax requirements. Always up-to-date on 100,000+ annual tax legislation changes, this cloud-based sales tax automation platform aims to ensure customers accurately calculate, collect, and remit taxes to the correct authorities every time.N/A

    Streak

    Score7.7 out of 10
    N/AStreak is a cloud-based sales email tracking tool for Gmail. The vendor describes Streak as "CRM in your inbox," and the mission is to allow users to run their entire businesses from their inboxes. It includes email power tools such as view tracking info, mail merge, snooze, send later, snippets, and thread splitter. Streak is used by a range of different teams: Sales, Product Dev, Deal Flow, Fundraising, Support, Hiring, and Real Estate.

    $49

    per month billed annually per user

    Pricing
    CCH® SureTax®Streak
    Editions & Modules
    No answers on this topic
    Pro
    $49
    per month billed annually per user
    Pro
    $59
    per month per user
    Pro+
    $69
    per month billed annually per user
    Pro+
    $89
    per month per user
    Enterprise
    $129
    per month billed annually per user
    Enterprise
    $159
    per month per user
    Offerings
    Pricing Offerings
    CCH® SureTax®Streak
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Includes email tracking, link tracking, email sharing, snippets, and mail merge (up to 50/day)
    More Pricing Information
    Community Pulse
    CCH® SureTax®Streak
    Considered Both Products
    Wolters Kluwer
    No answer on this topic
    Rewardly Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    85%
    Would buy again
    53 Answers
    No answers on this topic
    Delivers good value for the price
    90%
    Delivers good value for the price
    46 Answers
    No answers on this topic
    Happy with the feature set
    89%
    Happy with the feature set
    55 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    84%
    Lived up to sales and marketing promises
    37 Answers
    No answers on this topic
    Implementation went as expected
    87%
    Implementation went as expected
    45 Answers
    No answers on this topic
    Features
    CCH® SureTax®Streak
    Type of tax
    Comparison of Type of tax features of CCH® SureTax® and Streak
    Feature
    CCH® SureTax®
    7.4
    62 Ratings
    3% below category average
    Streak
    -
    Ratings
    Sales and Use Taxes7.962 Ratings00 Ratings
    Cross-border Taxes9.01 Ratings00 Ratings
    VAT / GST Taxes5.14 Ratings00 Ratings
    Energy and Fuel Taxes7.66 Ratings00 Ratings
    Tax Reporting & Compliance
    Comparison of Tax Reporting & Compliance features of CCH® SureTax® and Streak
    Feature
    CCH® SureTax®
    6.8
    61 Ratings
    14% below category average
    Streak
    -
    Ratings
    Geolocation for Tax Assessment8.945 Ratings00 Ratings
    3rd-Party Software Integrations6.243 Ratings00 Ratings
    Tax Data Reporting6.755 Ratings00 Ratings
    Compliance Administration Management6.641 Ratings00 Ratings
    Tax Exemption Processing7.643 Ratings00 Ratings
    Tax Document Management6.633 Ratings00 Ratings
    Complex Tax Scenario Management5.242 Ratings00 Ratings
    Best Alternatives
    CCH® SureTax®Streak
    Small Businesses
    Intuit Lacerte
    Score9.4 out of 10
    Mailtrack
    Score9.7 out of 10
    Medium-sized Companies
    Lappa
    Score8.8 out of 10
    Mailtrack
    Score9.7 out of 10
    Enterprises
    Vertex
    Score8.8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CCH® SureTax®Streak
    Likelihood to Recommend
    7.5
    (63 ratings)
    7.0
    (14 ratings)
    Likelihood to Renew
    9.3
    (3 ratings)
    -
    (0 ratings)
    Usability
    8.2
    (1 ratings)
    6.0
    (1 ratings)
    Support Rating
    6.4
    (1 ratings)
    8.0
    (1 ratings)
    Configurability
    6.6
    (5 ratings)
    -
    (0 ratings)
    User Testimonials
    CCH® SureTax®Streak
    Likelihood to Recommend
    Wolters Kluwer
    I would put CCH® SureTax® at the top of the scale for any Telecom business or anyone with a known tax scenario that will be similarly sketchy. This software, while not always user friendly, can do amazing things to help you navigate the tax issues facing us all today. This would not be appropriate for a company just needing help gathering their sales tax information. There are plenty of other, friendlier solutions, possibly what they are already using for their accounting that will do it cleaner, easier and cheaper. You just have to ask an expert in that software.
    Incentivized
    Read full review
    Rewardly Inc.
    If you receive a notification that a prospect just read your email and you don't receive a response, you're then aware they've received it and your pitch or product is on their mind -- making a call later that day all the more effective.
    Incentivized
    Read full review
    Pros
    Wolters Kluwer
    • Maintains Nexus nationwide.
    • Implements all of the various sales tax rates nationwide automatically.
    • Clean website that is very user friendly.
    • Support is very quick to respond and always fixes any issues you may be having.
    • We have had this since 2013, and not one time has a sales tax rate been wrong. We used to have Avalara, where we had 12 different overrides in their system just to calculate the correct tax. It is nice not having to maintain those.
    Incentivized
    Read full review
    Rewardly Inc.
    • The e-mail tracking feature is easy to use and very handy.
    • The snippets feature are very good, have shortcuts to use and save a lot of time.
    • Having a CRM platform inside your Gmail/Gsuite account is great for improving the use in a day to day basis.
    Incentivized
    Read full review
    Cons
    Wolters Kluwer
    • We have participated in some prepayment testing so we know that functionality is being built out and what we saw looked really good. We're anxious to have that rolled out.
    • We'd like a cleaner way to export documentation of what was paid and EXACTLY what was paid. Currently web fees and some small balances are not shown by the website and that means making journal entries is a more manual process than hoped.
    • We've been working with folks at SureTax about discrepancies between CCH RADAR rates vs the rates which get used in SureTax. We have learned the 2 systems do not utilize the same data and we often find RADAR is more accurate.
    Incentivized
    Read full review
    Rewardly Inc.
    • Streak should work better with Microsoft. Often you need to run your excel files through Sheets in order for them to be compatible.
    • Having a Dashboard rather than being a tab in your email might add to its usability.
    • Automated progression through the stages
    Incentivized
    Read full review
    Likelihood to Renew
    Wolters Kluwer
    We switched our tax service from Avalara to SureTax years ago. Prior to this, we manually prepared the data and ran a report uploading and then got the tax result every time. With Suretax providing enough and flexable APIs, we redesigned and implemented our new application to communicate with SureTax seamlessly and automatically. This greatly reduced our workload, improves the system efficiency, and increased the data accuracy.
    Read full review
    Rewardly Inc.
    No answers on this topic
    Usability
    Wolters Kluwer
    SureTax is very reliable in with the integration with Microsoft Dynamics GP. It provides accurate tax calculations in accordance with tax updates. SureTax also has a user-friendly interface that makes it easy to navigate. It is easy to add customers and also run reports on the website. The overall manageability of it is great!
    Incentivized
    Read full review
    Rewardly Inc.
    It's not super intuitive and can get messy more quickly than I think it should. Once you start collaborating with multiple people, it gets hard to keep track of things and doesn't have a great process for that type of teamwork.
    Incentivized
    Read full review
    Support Rating
    Wolters Kluwer
    It has taken much longer than we would like to get certain issues - and problems - resolved. And the initial product support as we designed the implementation left much to be desired
    Incentivized
    Read full review
    Rewardly Inc.
    They do a great job of explaining the product beforehand so support interaction is not needed as much.
    Read full review
    Alternatives Considered
    Wolters Kluwer
    100% better. Avalara is a self-starter kit where businesses are forced to create and develop their own bundles and product types. The support that you get from the AvaTax is not as user-friendly. SureTax is full of seasoned experts and full of industry leaders. Law firms that I have worked with in the past, as well as other CPAs, only recommend SureTax.
    Incentivized
    Read full review
    Rewardly Inc.
    HubSpot was almost too freeform, I had a hard time grasping how it could work for me because there was so much that could be changed around. Streak was so easy to figure out without much time invested and I like that it just lives in my Gmail without needing to go to a separate website/login.
    Incentivized
    Read full review
    Return on Investment
    Wolters Kluwer
    • Previously we paid $5,200 per year for a standalone telecom tax calculation program. The overall cost of the combined solution that we have is just about the same as the cost of everything that we have before adding that cost in.
    • Once you add in the additional benefit of the API integration and the automation that's freed up employee time, I think it's fairly safe to say that as we've grown, the combined efficiencies have allowed us to operate with two fewer employees than we would have otherwise needed.
    • Over past 4 years we have yet to be notified of any errors in our submitted regulatory taxes.
    Incentivized
    Read full review
    Rewardly Inc.
    • It has helped me save time on reaching out to people thinking that they didn't get my first email.
    • It had the positive return on investment in the fact that the time I spend using Streak is much less than the time I would spend not using it.
    • Streak has taught me the importance and ease of mail merges, since nothing else out there was as seamless to start with.
    Incentivized
    Read full review
    ScreenShots

    CCH® SureTax® Screenshots

    Screenshot of Transaction level viewScreenshot of Nexus dashboardScreenshot of Exempt Certificate ManagerScreenshot of Reporting viewScreenshot of Returns dashboardScreenshot of A return screenshot