What users are saying about
14 Ratings
6 Ratings
14 Ratings
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Score 7.7 out of 100
6 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Celonis

Celonis is well suited for organizations who are undergoing transformation initiatives that tie to the following areas:
  • RPA/Automation
  • ERP Migrations
  • Process Documentation
  • Shared Services
  • Process Transformation
Anonymous | TrustRadius Reviewer

Pipefy

I can't really think of a situation where it wouldn't be appropriate. We have a smaller dev team and it works very well for us but I can see it working well for a much larger organization as well. I think it is customize-able enough almost anyone can make it work.
Logan Wiser | TrustRadius Reviewer

Pros

Celonis

  • Provide big picture information and drill down to details, such as actors, cases, documents
  • Combine process discovery data with other business, e.g. controlling data
  • Great user interface
  • Unlike other products such as Minit or Disco, this tool is great at being able to directly enrich the findings with cost or revenue data
  • Easy to build and calculate critical process KPIs and demonstrate the findings to management (decision makers)
Viktor Mulac | TrustRadius Reviewer

Pipefy

  • Integrates well with our application.
  • Easy-to-use.
Logan Wiser | TrustRadius Reviewer

Cons

Celonis

  • May shed a negative light on employees for deviating from the desired processes.
Anonymous | TrustRadius Reviewer

Pipefy

  • I would like to be able to add a due date without a time attached.
  • I would like to see completed tasks be deleted after a set amount of time.
Anonymous | TrustRadius Reviewer

Support Rating

Celonis

No score
No answers yet
No answers on this topic

Pipefy

Pipefy 9.5
Based on 4 answers
The support on Pipefy is amazing. There is always someone available to help you. They walk you through each step and really make sure that you are taken care of. They give fantastic advice on how to set up your pipes, automate them and customize them. I have had nothing but wonderful experiences with Pipefy support.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Celonis

I have used the process mining software, Minit. Compared to Celonis, Minit does not allow us to enrich process data with other business data, but Minit is a universal process discovery tool. It can be further coupled with PowerBI or similar software for data enrichment. The reporting options and UX are far more advanced in Celonis, but Celonis is purely SAP HANA oriented.
Viktor Mulac | TrustRadius Reviewer

Pipefy

Pipefy was suggested by our new developer and we switched from Freshdesk. It was a lot better looking and easy to navigate. We used Google Forms at first but that isn't really what you should be using to keep track of bugs. Freshdesk focused more on the outside of the application (i.e. users who submitted tickets) where Pipefy helped more on the internal dev team side and gave enough features to keep the normal users involved.
Logan Wiser | TrustRadius Reviewer

Return on Investment

Celonis

  • Celonis has helped me get rid of unneeded steps within my sales process that have to lead to longer sales cycles.
  • Celonis has helped us identify areas internally where we are not taking advantage of cash discounts.
Anonymous | TrustRadius Reviewer

Pipefy

  • It is helped with collections on overdue invoices.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Celonis

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Celonis Editions & Modules

Additional Pricing Details
Snap is Celonis' free-to-use, 100% cloud-based process mining solution, with over 3500 registrants and users. It includes most major features of Celonis, including all functionality found in common process mining tools. It also includes pre-built connectors to ServiceNow and pre-built content to get users started quickly on their process mining journey.

Pipefy

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Pipefy Editions & Modules

Edition
Business$221
Enterprise$361
UnlimitedCustom
StarterFree
  1. per user, per month*
Additional Pricing Details
*Discounts available for annual billing.

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