What users are saying about

Celonis vs Pipefy

Celonis
14 Ratings
Pipefy
6 Ratings

Celonis

14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100

Based on 14 reviews and ratings

Pipefy

6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Based on 6 reviews and ratings

Likelihood to Recommend

Celonis

Celonis is well suited for organizations who are undergoing transformation initiatives that tie to the following areas:
  • RPA/Automation
  • ERP Migrations
  • Process Documentation
  • Shared Services
  • Process Transformation

Read full review

Anonymous | TrustRadius Reviewer
Verified User
View all 2 answers on this topic

Pipefy

I can't really think of a situation where it wouldn't be appropriate. We have a smaller dev team and it works very well for us but I can see it working well for a much larger organization as well. I think it is customize-able enough almost anyone can make it work.

Read full review

Logan Wiser | TrustRadius Reviewer
Logan Wiser
View all 2 answers on this topic

Pros

Celonis

  • Provide big picture information and drill down to details, such as actors, cases, documents
  • Combine process discovery data with other business, e.g. controlling data
  • Great user interface
  • Unlike other products such as Minit or Disco, this tool is great at being able to directly enrich the findings with cost or revenue data
  • Easy to build and calculate critical process KPIs and demonstrate the findings to management (decision makers)

Read full review

Viktor Mulac | TrustRadius Reviewer
Viktor Mulac
View all 2 answers on this topic

Pipefy

  • Integrates well with our application.
  • Easy-to-use.

Read full review

Logan Wiser | TrustRadius Reviewer
Logan Wiser
View all 2 answers on this topic

Cons

Celonis

  • May shed a negative light on employees for deviating from the desired processes.

Read full review

Anonymous | TrustRadius Reviewer
Verified User
View all 2 answers on this topic

Pipefy

  • I would like to be able to add a due date without a time attached.
  • I would like to see completed tasks be deleted after a set amount of time.

Read full review

Anonymous | TrustRadius Reviewer
Verified User
View all 2 answers on this topic

Support Rating

Celonis

No score
No answers yet
No answers on this topic

Pipefy

Pipefy 9.5
Based on 4 answers
The support on Pipefy is amazing. There is always someone available to help you. They walk you through each step and really make sure that you are taken care of. They give fantastic advice on how to set up your pipes, automate them and customize them. I have had nothing but wonderful experiences with Pipefy support.

Read full review

Anonymous | TrustRadius Reviewer
Verified User
View all 4 answers on this topic

Alternatives Considered

Celonis

I have used the process mining software, Minit. Compared to Celonis, Minit does not allow us to enrich process data with other business data, but Minit is a universal process discovery tool. It can be further coupled with PowerBI or similar software for data enrichment. The reporting options and UX are far more advanced in Celonis, but Celonis is purely SAP HANA oriented.

Read full review

Viktor Mulac | TrustRadius Reviewer
Viktor Mulac
View all 2 answers on this topic

Pipefy

Pipefy was suggested by our new developer and we switched from Freshdesk. It was a lot better looking and easy to navigate. We used Google Forms at first but that isn't really what you should be using to keep track of bugs. Freshdesk focused more on the outside of the application (i.e. users who submitted tickets) where Pipefy helped more on the internal dev team side and gave enough features to keep the normal users involved.

Read full review

Logan Wiser | TrustRadius Reviewer
Logan Wiser
View all 2 answers on this topic

Return on Investment

Celonis

  • Celonis has helped me get rid of unneeded steps within my sales process that have to lead to longer sales cycles.
  • Celonis has helped us identify areas internally where we are not taking advantage of cash discounts.

Read full review

Anonymous | TrustRadius Reviewer
Verified User
View all 2 answers on this topic

Pipefy

  • It is helped with collections on overdue invoices.

Read full review

Anonymous | TrustRadius Reviewer
Verified User
View all 2 answers on this topic

Screenshots

Pipefy

—

Pricing Details

Celonis

General

Free Trial
—
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Celonis Editions & Modules

—
Additional Pricing Details
Snap is Celonis' free-to-use, 100% cloud-based process mining solution, with over 3500 registrants and users. It includes most major features of Celonis, including all functionality found in common process mining tools. It also includes pre-built connectors to ServiceNow and pre-built content to get users started quickly on their process mining journey.

Pipefy

General

Free Trial
—
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Pipefy Editions & Modules

Edition
Business$221
Enterprise$361
UnlimitedCustom
StarterFree
  1. per user, per month*
Additional Pricing Details
*Discounts available for annual billing.

Add comparison