Celonis vs Pipefy

• The team is incredible at integrating background tables, and building out the real-life processes end users are going through so that opportunities can be quickly identified. They continually persevere and are willing to bring in new data sets to make the platform as productive as possible.
• The team continually challenges our internal business processes and setups to ensure that we are hunting for opportunities and pushing the limits of what we thought was possible for improving our operations
• The X-ray view within the process explorer and the variant explorer provides a transparent overview of the order to cash process which we did not have previously
• OLAP tables and different dimensions to slice the data with [helping] us find the root cause of the improvement opportunity that we want to focus on
• Execution instruments like Action Flow help us take advantage of any insights provided to us within the process explorer
• Dashboard views of specific KPIs help us build and export management reports with ease

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• Flexibility on process management.
• Internal automations and connections to different data bases and boards.
• Easily connection with external programs through API's.

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• Performance: While most of the time the performance is great, there are still days where the performance is too low for too long periods of time.
• Still some minor, inexplicable errors with no pattern (i.e. Data Load gets stuck for 2 days)
• Client Centricity (They are working on that with their new structure of Consultants, though)

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• I would like to be able to add a due date without a time attached.
• I would like to see completed tasks be deleted after a set amount of time.

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• I have seen Celonis save tens of millions of euros for some clients in the improvements of processing of invoices.
• I have seen Celonis take days off of processing times in purchasing processes.
• I have seen Celonis provide insights for potential opportunities but no monetary or process-based results when an organization did not take action of the insights generated by the platform.

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• Our processes are more organized and we are not missing any steps.
• We are able to touch base with customers easier since we have all potential/missed clients in one pipe, with automated alerts (i.e. it has been 60 days since contact with this customer).
• We are able to keep track of customer billing changes easier.

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