Celonis vs. Tableau Desktop

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Celonis
Score 8.5 out of 10
N/A
Celonis is a Process Intelligence platform that helps companies improve their operations, customer experience, and sustainability. The company’s technology provides a digital twin of a company’s processes, giving everyone in the organization a common language and the ability to identify and capture value.N/A
Tableau Desktop
Score 8.3 out of 10
N/A
Tableau Desktop is a data visualization product from Tableau. It connects to a variety of data sources for combining disparate data sources without coding. It provides tools for discovering patterns and insights, data calculations, forecasts, and statistical summaries and visual storytelling.
$70
per month
Pricing
CelonisTableau Desktop
Editions & Modules
No answers on this topic
Tableau Creator
$70.00
Per User / Per Month
Offerings
Pricing Offerings
CelonisTableau Desktop
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsSnap is Celonis' free-to-use, cloud-based process mining solution, with over 3500 registrants and users. It includes most major features of Celonis, including all functionality found in common process mining tools. It also includes pre-built connectors to ServiceNow and pre-built content to get users started quickly on their process mining journey.All pricing plans are billed annually.
More Pricing Information
Community Pulse
CelonisTableau Desktop
Considered Both Products
Celonis
Chose Celonis
Celonis is unique in process mining and related insight capabilities and a industry leader now.
Chose Celonis
The key difference for me as the user and as an analyst is the ease with which Celonis allowed me to shape the analysis myself. Other tools rely on what an analyst created in hopes that it will serve the purpose to everybody. So many times, however, I find myself stuck, wishing …
Chose Celonis
Celonis' value proposition and unique features make me confident that we can drive real value through its use in our company. While other solutions can offer complementary capabilities, Celonis stands out as a complete suite of features that are helpful to improve our business. …
Tableau Desktop

No answer on this topic

Top Pros
Top Cons
Features
CelonisTableau Desktop
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Celonis
-
Ratings
Tableau Desktop
8.5
166 Ratings
4% above category average
Pixel Perfect reports00 Ratings8.3138 Ratings
Customizable dashboards00 Ratings8.9165 Ratings
Report Formatting Templates00 Ratings8.2144 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Celonis
-
Ratings
Tableau Desktop
8.8
163 Ratings
8% above category average
Drill-down analysis00 Ratings9.1158 Ratings
Formatting capabilities00 Ratings8.8161 Ratings
Integration with R or other statistical packages00 Ratings8.2121 Ratings
Report sharing and collaboration00 Ratings9.2156 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Celonis
-
Ratings
Tableau Desktop
8.8
157 Ratings
5% above category average
Publish to Web00 Ratings9.2148 Ratings
Publish to PDF00 Ratings8.4148 Ratings
Report Versioning00 Ratings8.6115 Ratings
Report Delivery Scheduling00 Ratings9.1122 Ratings
Delivery to Remote Servers00 Ratings8.572 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Celonis
-
Ratings
Tableau Desktop
8.6
155 Ratings
6% above category average
Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings8.9153 Ratings
Location Analytics / Geographic Visualization00 Ratings8.8148 Ratings
Predictive Analytics00 Ratings8.7125 Ratings
Pattern Recognition and Data Mining00 Ratings8.02 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
Celonis
-
Ratings
Tableau Desktop
8.7
141 Ratings
1% above category average
Multi-User Support (named login)00 Ratings8.7138 Ratings
Role-Based Security Model00 Ratings8.4118 Ratings
Multiple Access Permission Levels (Create, Read, Delete)00 Ratings8.6128 Ratings
Report-Level Access Control00 Ratings9.02 Ratings
Single Sign-On (SSO)00 Ratings8.976 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Celonis
-
Ratings
Tableau Desktop
8.4
134 Ratings
5% above category average
Responsive Design for Web Access00 Ratings8.5123 Ratings
Mobile Application00 Ratings8.396 Ratings
Dashboard / Report / Visualization Interactivity on Mobile00 Ratings8.7116 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
Celonis
-
Ratings
Tableau Desktop
8.5
63 Ratings
7% above category average
REST API00 Ratings8.455 Ratings
Javascript API00 Ratings8.250 Ratings
iFrames00 Ratings8.648 Ratings
Java API00 Ratings8.645 Ratings
Themeable User Interface (UI)00 Ratings8.452 Ratings
Customizable Platform (Open Source)00 Ratings8.745 Ratings
Best Alternatives
CelonisTableau Desktop
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User Ratings
CelonisTableau Desktop
Likelihood to Recommend
9.1
(139 ratings)
8.8
(193 ratings)
Likelihood to Renew
7.6
(7 ratings)
8.9
(39 ratings)
Usability
6.7
(3 ratings)
8.6
(63 ratings)
Availability
-
(0 ratings)
8.0
(10 ratings)
Performance
-
(0 ratings)
6.1
(9 ratings)
Support Rating
6.6
(3 ratings)
6.9
(56 ratings)
In-Person Training
-
(0 ratings)
9.4
(4 ratings)
Online Training
-
(0 ratings)
8.0
(4 ratings)
Implementation Rating
9.1
(1 ratings)
8.0
(34 ratings)
Configurability
8.2
(1 ratings)
8.1
(2 ratings)
Ease of integration
-
(0 ratings)
10.0
(1 ratings)
Product Scalability
-
(0 ratings)
7.0
(3 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
CelonisTableau Desktop
Likelihood to Recommend
Celonis
The industry in which Uniper operates requires strict adherence to compliance regulations, and we need a tool to monitor and ensure compliance throughout our key business processes. Celonis helps us to visualise our process and makes it easier to demonstrate that we are compliant. Uniper also has a culture of continuous improvement and we use Celonis to measure the impact of various process enhancements (such as increased automation) over time.
Read full review
Tableau
Tableau Desktop is one the finest tool available in the market with such a wide range of capabilities in its suite that makes it easy to generate insights. Further, if optimally designed, then its reports are fairly simple to understand, yet capable enough to make changes at the required levels. One can create a variety of visualizations as required by the business or the clients. The data pipelines in the backend are very robust. The tableau desktop also provides options to develop the reports in developer mode, which is one of the finest features to embed and execute even the most complex possible logic. It's easier to operate, simple to navigate, and fluent to understand by the users.
Read full review
Pros
Celonis
  • The team is incredible at integrating background tables, and building out the real-life processes end users are going through so that opportunities can be quickly identified. They continually persevere and are willing to bring in new data sets to make the platform as productive as possible.
  • The team continually challenges our internal business processes and setups to ensure that we are hunting for opportunities and pushing the limits of what we thought was possible for improving our operations
  • The X-ray view within the process explorer and the variant explorer provides a transparent overview of the order to cash process which we did not have previously
  • OLAP tables and different dimensions to slice the data with [helping] us find the root cause of the improvement opportunity that we want to focus on
  • Execution instruments like Action Flow help us take advantage of any insights provided to us within the process explorer
  • Dashboard views of specific KPIs help us build and export management reports with ease
Read full review
Tableau
  • An excellent tool for data visualization, it presents information in an appealing visual format—an exceptional platform for storing and analyzing data in any size organization.
  • Through interactive parameters, it enables real-time interaction with the user and is easy to learn and get support from the community.
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Cons
Celonis
  • Performance: While most of the time the performance is great, there are still days where the performance is too low for too long periods of time.
  • Still some minor, inexplicable errors with no pattern (i.e. Data Load gets stuck for 2 days)
  • Client Centricity (They are working on that with their new structure of Consultants, though)
Read full review
Tableau
  • Formatting the data to work correctly in graphical presentations can be time consuming
  • Daily data extracts can run slowly depending on how much data is required and the source of the data
  • The desktop version is required for advanced functionality, editing on [the] Tableau server allows only limited features
Read full review
Likelihood to Renew
Celonis
We have been able to leverage Celonis [greatly] because of the commitment and support we receive from our data scientist. I strongly believe that we would not be able to accomplish this without her assistance. Moreover, when we escalate matters, the product development is engaged and commits resources to make sure our initiatives/business cases are supported.
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Tableau
Our use of Tableau Desktop is still fairly low, and will continue over time. The only real concern is around cost of the licenses, and I have mentioned this to Tableau and fully expect the development of more sensible models for our industry. This will remove any impediment to expansion of our use.
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Usability
Celonis
It is a great tool but also requires a lot of work to get it into a useable fashion. Part of this is on our end as we don't have the dedicated analyst function yet to really become self-sufficient with Celonis. It also uncovers a lot of data issues or at the very least, multiple rounds of development and data validation are required before getting to a position where the business users feel comfortable with the data being reflected. This is fairly normal with any data-related development effort and perhaps not unique to Celonis.
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Tableau
Tableau Desktop has proven to be a lifesaver in many situations. Once we've completed the initial setup, it's simple to use. It has all of the features we need to quickly and efficiently synthesize our data. Tableau Desktop has advanced capabilities to improve our company's data structure and enable self-service for our employees.
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Reliability and Availability
Celonis
No answers on this topic
Tableau
When used as a stand-alone tool, Tableau Desktop has unlimited uptime, which is always nice. When used in conjunction with Tableau Server, this tool has as much uptime as your server admins are willing to give it. All in all, I've never had an issue with Tableau's availability.
Read full review
Performance
Celonis
No answers on this topic
Tableau
Tableau Desktop's performance is solid. You can really dig into a large dataset in the form of a spreadsheet, and it exhibits similarly good performance when accessing a moderately sized Oracle database. I noticed that with Tableau Desktop 9.3, the performance using a spreadsheet started to slow around 75K rows by about 60 columns. This was easily remedied by creating an extract and pushing it to Tableau Server, where performance went to lightning fast
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Support Rating
Celonis
We submit tickets to Celonis through product support. No assistance is generally provided, have to wait and the ticket is then escalated to product support in Germany. Many times we submit the ticket and the support desk asks us the same questions back where they should already have this information.
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Tableau
I have never really used support much, to be honest. I think the support is not as user-friendly to search and use it. I did have an encounter with them once and it required a bit of going back and forth for licensing before reaching a resolution. They did solve my issue though
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In-Person Training
Celonis
No answers on this topic
Tableau
It is admittedly hard to train a group of people with disparate levels of ability coming in, but the software is so easy to use that this is not a huge problem; anyone who can follow simple instructions can catch up pretty quickly.
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Online Training
Celonis
No answers on this topic
Tableau
The training for new users are quite good because it covers topic wise training and the best part was that it also had video tutorials which are very helpful
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Implementation Rating
Celonis
Celonis has a lot of tools to support the implementation.
Read full review
Tableau
Again, training is the key and the company provides a lot of example videos that will help users discover use cases that will greatly assist their creation of original visualizations. As with any new software tool, productivity will decline for a period. In the case of Tableau, the decline period is short and the later gains are well worth it.
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Alternatives Considered
Celonis
The major reason to choose Celonis is that it has enhanced decision-making in filtering the candidates. The frontend designer has nice graphics and has well-designed self-service. I particularly enjoy the visual editor, which allows you to create complicated PQL without having to write any code, as well as the numerous filtering choices, including process mining options.
Read full review
Tableau
If we do not have legacy tools which have already been set up, I would switch the visualization method to open source software via PyCharm, Atom, and Visual Studio IDE. These IDEs cannot directly help you to visualize the data but you can use many python packages to do so through these IDEs.
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Scalability
Celonis
No answers on this topic
Tableau
Tableau Desktop's scaleability is really limited to the scale of your back-end data systems. If you want to pull down an extract and work quickly in-memory, in my application it scaled to a few tens of millions of rows using the in-memory engine. But it's really only limited by your back-end data store if you have or are willing to invest in an optimized SQL store or purpose-built query engine like Veritca or Netezza or something similar.
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Return on Investment
Celonis
  • Within my scope, we’re capturing 100k USD in working capital a year by adjusting the process in just 1 destination country. Plus we’re already scaling that up.
  • I modified the portfolio distribution within my Customer Service team that allowed for headcount reduction.
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Tableau
  • Tableau was acquired years ago, and has provided good value with the content created.
  • Ongoing maintenance costs for the platform, both to maintain desktop and server licensing has made the continuing value questionable when compared to other offerings in the marketplace.
  • Users have largely been satisfied with the content, but not with the overall performance. This is due to a combination of factors including the performance of the Tableau engines as well as development deficiencies.
Read full review
ScreenShots

Celonis Screenshots

Screenshot of Variant ExplorerScreenshot of Conformance CheckerScreenshot of Automation ScoutScreenshot of BenchmarkingScreenshot of AP App Steering ViewScreenshot of AR App Control Center