Likelihood to Recommend Celoxis is a great option if you are looking for an affordable, easy to use, easy to integrate project manegement solution. It is very powerful for waterfall project management. I evaluated more than 15 platforms and could not find any with a close evaluation in terms of cost-benefit to Celoxis. Of course there are more powerfull tools, for 10 times the price. So far, for project management, there hasn't been a requirement I haven't been able to solve with some work. It really lacks features for Agile methodologies, even if it provides a Kanban view, so far it doesn't provide and additional agile artifacts. If an organization has already reached a very mature project management practice and needs to improve on program and portfolio management, Celoxis won't provide any useful feature. If the organization has the resources (skills and time mostly) to develop some workflows and customization, it might work but with a limit. Hopefully Celoxis addresses these features in the near future.
Read full review It is excellent for digital collaboration with clients and colleagues. It can replace PowerPoint as an engagement and communication tool that can be used to drive interactive sessions, ongoing collaboration, and iteration. Using the integrated video tools to run participants through the board and/or provide instructions is fantastic. As is the ability to integrate with third-party applications like Jira. However, it is currently less suited to building toolsets that can be monetized, as there is no defined way to limit who can access custom boards.
Read full review Pros Project planning Time log Efforts analysis vs plan Read full review Visualization of concepts. Very easy to create diagrams, journey maps, cluster information together Collaborative work. Sometimes I create activities where we do some individual work and then converge together as a group, the ability to do that all in one board and then have the information in one place is really valuable. Planning. Super easy to create detailed plans, move things around, leave comments. Especially love the 'cards' where you can even put status progress and assign to specific person Read full review Cons Support is at times slow to respond. Not new user-friendly. Not able to pull in closer or zoom the interface. Read full review Im having trouble working with the timeline when I add a card as an object, as im not able to open it again to edit some of the card elements. I had issues with the dot voting in the past as the dots would not adjust shape/size. I'm not sure if this has now been solved. The most important: Please allow to export in PDF or any format, only specific frames or parts of the board. Read full review Likelihood to Renew There is no other tool like Miro for process Mapping in particular. I've tried PowerPoint, Word, and other programs, but when collaborating virtually on how to improve a process, Miro has all of the tools and more to enable successful mapping. The colors, different types of shapes and text books, along with the ability to integrate different documents and other functionality, make it ideal for this purpose. In a virtual world, it's a must-have.
Read full review Usability I would rate Miro's overall usability a 10 as well. The platform's intuitive design and user-friendly interface make it incredibly easy to navigate and use, even for those who are new to it. The drag-and-drop functionality, along with a wide range of templates and tools, allows for seamless collaboration and creativity. Additionally, the real-time collaboration features enable our team to work together efficiently, regardless of location. The integration with other tools we use daily further enhances our workflow, making Miro an indispensable part of our toolkit. Overall, Miro's usability has significantly improved our productivity and collaboration, making it a top choice for our team.
Read full review Reliability and Availability I only give a 9/10 because of the speed at which it loads. I have never experienced issues with Miro logging me out early, or some other technical issue causing the program to crash, or even it just loading in perpetuity without ever actually coming up (unlike other programs such as SFDC). It take a minute for all of my boards to come up after I click on it in my favorites, but besides that, it's all good.
Read full review Performance I took the loading quickly to be related to availability which I commented on before, so ditto with those comment on load time here. Although to reemphasize, Miro doesn't crash or just refuse to load like some other programs. The weak point of Miro for me is integration of files like Word, Excel, or PowerPoint (especially the later two). When you embed these, it gets slow, and complicated to bring them up while you're in the application.
Read full review Support Rating We have never reached out to or contacted support because Miro's platform has been incredibly intuitive and user-friendly. The comprehensive resources available, such as tutorials, documentation, and community forums, have provided all the guidance we needed. The seamless integration with our existing tools and the reliability of the platform have ensured that we rarely encounter issues that require external assistance. This self-sufficiency has allowed us to focus more on our projects and collaboration without interruptions. Overall, our experience with Miro has been smooth and efficient, eliminating the need for additional support
Read full review Online Training There was a series of webinars which Miro hosted with our organization that went over the basics, then progressively became more advanced with additional sections. The instructors were knowledgeable, and provided examples throughout the sessions, as well as answered peoples' questions. There was ample time and experience on the calls to cover a range of topics. The instructors were also very friendly and sociable, as well as honest. Of course Miro isn't a "God-tool" that does absolutely everything, but the instructors were aware and emphasized the strengths where Miro had them and sincerely accepted feedback.
Read full review Implementation Rating So many ways to use Miro, it'd be good to have a basic training for users to do before starting. We're finding there's a vast split amongst our users, some use all the time, and some avoid it heavily. Finding ways to personalize the onboarding experience will be key. Maybe even just an "onboarding template" they can be walked through. It would be good to also have a central management of activity and notifications of when people log-in and work on things.
Read full review Alternatives Considered I used an evalaution matrix built with input of several stakeholders in the company. In the end the matrix included 100 features (non of them was price related). The matrix was heavily focused on waterfall project management, agile related features were only 5 out of 100 features. Features were labeled as mandatory, required or optional. Products which lacked a mandatory feature (like providing technical support) were disqualified. Then a price vs features evaluation was made and only the products with the best combination were seleced to continue: Celoxis,
ITM Platform and Mission Control. A final technical evaluation was made comparing the full evaluation but also the evaluation of only the 40 required features. Overall, Celoxis was the better evaluated (76% vs 65% of the second place), for the 40 required features, Celoxis got 91% against 78% of number 2. In the end we chose Celoxis even when it had higher licensing cost.
Read full review Jamboard is slow, didn't always show changes in real time, doesn't support infinite canvas and is more limited in functionality and easy to use than Miro. It goes without saying, but Jamboard is being retired as a product this year. Miro on the other hand has constant updates and new features including AI capabilities.
Read full review Scalability Miro is great for scaling. In every department and subdivision across my entire organization, there is someone using it. From Sales to marketing, to manufacturing and operations; and even in legal and finance, there isn't a process or a department that is not using Miro, and if they aren't, they're missing out! Even at the highest to the lowest levels of the organization, it is essential for virtual collaboration.
Read full review Return on Investment Read full review Ease of collaboration - This has saved me countless hours and stress. Old products such as Visio and Milanote lacked collaborative features. With more time and more mental capacity, I am able to accomplish more. There has been a reduced project completion time. For example when designing websites. I am able to clip a snippet of a website we are designing, draw an arrow to exactly where we need to work, and apply a post-it with direction. This has saved us a ton of hours and back and forth via Whatsapp directing the team on what needs to be done. There is a financial return for sure. I just don't have those hard numbers at the moment. Read full review ScreenShots