The true IT Omni-tool
October 07, 2025

The true IT Omni-tool

Clint L | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

Miro saves me dozens of hours each week. It replaces multiple tools such as diagram, proto-typing, documentation, designing, and is incredibly easy to collaborate and use with others. Adopting the tool was straightforward and anyone that has used similar tools will take right away to it. I use it daily for work and it easily links to existing documentation and other URLs to compile everything in one place.

Pros

  • Creating diagrams from scratch or with AI fast
  • Easily share ideas instantaneously while in collaborative environments
  • Share thoughts asynchronously across teams in other countries
  • Easy organization of brainstorming thoughts and commenting of others

Cons

  • Limited access to user groups for hiding and controlling access to boards
  • Organization of navigation menu is limited to one level of "sections" instead of a folder-like structure many other tools allow
  • I currently save around two to three hours a week now doing administrative tasks. It has saved the need for sending some emails and holding meetings.
  • I trust that I won't miss anything from my team now that we are all in sync with this tool. No more pouring over document comments in Office 365, Emails, Jira tasks, etc. It's all in one place, and can combine all of those other tools there as well with its elegant linking approach.
  • Starting projects and leading others is easy with these persistent and real time updates during meetings. No more "circling back on that point" because it is addressed right now!
There is a subtle curve on the navigation and feature learning but once you have that down it's easy. The learning time for me was about 2 days to go from new user to expert. Considering I had prior experience with other tools this is still very short. I also am easily able to onboard this tool with team members and even vendors that I wish to discuss work and instruct. The number of ways to interact and give content using this tool is so vast I have not had anyone respond that they were unable to contribute or view and access the materials I built.
AI generation of diagrams is a big one. Saving hours a week keeping diagrams updated gives me more time to assist my team and do the important tasks that move the needle. The "frame" concept and groupings in a board have so many utilities. You can go into a presentation mode meaning you no longer need to update a separate PowerPoint presentation, it's in the tool. You can group them and link to external references and documentation without replicated work. You can easily navigate and organize content to guide users on a journey and give them deep links to take them right to the specific points you wish to discuss at that time. It has features I had only wished other tools did.
Absolutely. If it wasn't clear already I have basically stopped using my prior tools in favor of Miro. It has replaced our Wiki documentation site, our image diagramming tool, our prototyping web UX tool, our AI integrations in those tools, and is even part of our work planning now for daily standups. It really is a jack of all trades.
While not as feature rich to be honest as some of these focused tools, it still replaces a vast majority of them. It is enough to make it easily replace the listed tools if you wish to do so. This not only saves time pivoting between tools, but also money with licensing which is an easy sell to my management.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

I have consolidated so many prior tools for the work I do as a team lead using Miro. My team has been picking up designs faster, having less questions and more innovative input instead with the time we are saving. I can easily share information quickly, which is key in a remote focused environment where some may have unexpected time off and need to cross train without face to face time. The sheer avenues of how this is done is fantastic. From text documents, to comments, sticky notes, and even real time recordings sent as talk tracks which can dynamically follow your presentation as you move around the board, allowing the viewers to be interactive.

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