Miro is a masterpiece.
October 05, 2025

Miro is a masterpiece.

Marjorie Sena | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

I'm a UX Researcher, so I normally use it for this purpose. I used to use it to download customer interviews, but now we use it more for stakeholder dynamics. I like the fact that you can access it without logging in, so stakeholders feel comfortable being anonymous in the dynamics.

Pros

  • Being able to design dynamics in a "free" way.
  • The tool is flexible.
  • Miroverse.

Cons

  • Presentation mode is not that good.
  • Could have integration with Teams for presentation.
  • The I.A is still "weak".
  • Portuguese translation.
  • We did a dynamic activity based on actionable insights from a research study that I conducted. It was great to see people interacting, and one of the proposals was successful, resulting in a 6 million (in local currency) contribution to the company!
For those of us who are used to it, it's easier, but I see that stakeholders from other areas (like sales and commercial, for example) have difficulty using it. I always include a tutorial at the beginning; I think Miro itself could offer that.
What I use most are sticky notes, for sure! And also the timer. Lately, I've also been using slides.
I'm not saying it affected it, but I always expect a similar pattern (from all the tools there on the side, with a + where you can see other things). I tried using Figma some time ago and I confess that I found Miro much better in this regard.
I think Figma has better designs for presentations, but for me Miro is completely different from other tools: in others, the thought has to be already prepared and drawn. With Miro, I can sketch and download everything that's on my mind. I usually use Miro first to organize my ideas, and only then the other tools.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

Miro is a tool that I consider a great whiteboard. It's very flexible, and I can do pretty much anything that involves note-taking with it. I think it should have a more dynamic format for presentations, where I can see my notes.

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