TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Certa

    Score8 out of 10
    Enterprise companies (1,001+ employees)
    Certa is a SaaS based, no-code workflow automation platform that enables businesses to manage the lifecycle of their third parties. Companies typically use Certa for third party risk, regulatory compliance, ESG, and diversity management. Certa’s workflow engine enables businesses to streamline and automate processes, eliminate bottlenecks and inefficiencies, and break down silos via interdepartmental and internal/external process participants. Certa’s no-code, drag and drop features allows…N/A

    Constant Contact

    Score8 out of 10
    N/AConstant Contact is a full-featured email marketing solution with capabilities such as social media integration, drag-and-drop editing, and real-time reporting. It is a bulk email tool designed for SMB customers. Since 2019, Constant Contact also offers marketing automation features, a website and landing page builder, and other tools to support midsize businesses.

    $12

    per month

    Pricing
    CertaConstant Contact
    Editions & Modules
    No answers on this topic
    Lite
    Starting at $12.00
    per month
    Standard
    Starting at $35.00
    per month
    Premium
    Starting at $80.00
    per month
    Offerings
    Pricing Offerings
    CertaConstant Contact
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPricing is contingent on client's requirements, customizations, add-ons, etc., and is quoted on a case-by-case basis. Please contact us to schedule a demo and learn more.The SMS Marketing tool can be added to any Standard or Premium Constant Contact account. SMS is only available in the US for Standard and Premium paid plans. SMS can be added when logged in to an account after purchase. Plans start at $10/month for up to 500 messages.
    More Pricing Information
    Community Pulse
    CertaConstant Contact
    Considered Both Products
    Certa
    No answer on this topic
    Constant Contact
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    85%
    Would buy again
    61 Answers
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    61 Answers
    Happy with the feature set
    No answers on this topic
    85%
    Happy with the feature set
    61 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    91%
    Lived up to sales and marketing promises
    42 Answers
    Implementation went as expected
    No answers on this topic
    90%
    Implementation went as expected
    46 Answers
    Features
    CertaConstant Contact
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Certa and Constant Contact
    Feature
    Certa
    -
    Ratings
    Constant Contact
    9.0
    120 Ratings
    11% above category average
    WYSIWYG email editor00 Ratings9.7102 Ratings
    Dynamic content00 Ratings9.7104 Ratings
    Ability to test dynamic content00 Ratings8.582 Ratings
    Landing pages00 Ratings9.378 Ratings
    A/B testing00 Ratings8.473 Ratings
    Mobile optimization00 Ratings8.686 Ratings
    Email deliverability reporting00 Ratings9.9116 Ratings
    List management00 Ratings9.3118 Ratings
    Triggered drip sequences00 Ratings8.062 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Certa and Constant Contact
    Feature
    Certa
    -
    Ratings
    Constant Contact
    8.5
    117 Ratings
    11% above category average
    Dashboards00 Ratings8.488 Ratings
    Standard reports00 Ratings9.8115 Ratings
    Custom reports00 Ratings7.558 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of Certa and Constant Contact
    Feature
    Certa
    -
    Ratings
    Constant Contact
    8.4
    69 Ratings
    3% above category average
    URL Validation00 Ratings8.231 Ratings
    Link Tracking00 Ratings7.934 Ratings
    Image Validation00 Ratings8.932 Ratings
    Inbox Display00 Ratings8.635 Ratings
    Email Accessibility Tools00 Ratings7.928 Ratings
    Spelling and Grammar Check00 Ratings9.856 Ratings
    Spam Testing00 Ratings6.026 Ratings
    Email Previews00 Ratings9.968 Ratings
    Best Alternatives
    CertaConstant Contact
    Small Businesses
    No answers on this topic
    Mad Mimi
    Score10 out of 10
    Medium-sized Companies
    No answers on this topic
    Campaign Monitor by Marigold
    Score9 out of 10
    Enterprises
    No answers on this topic
    Emma by Marigold
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CertaConstant Contact
    Likelihood to Recommend
    8.0
    (1 ratings)
    9.8
    (135 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.9
    (23 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (12 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (9 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (5 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    CertaConstant Contact
    Likelihood to Recommend
    Certa
    Our brief experience with Certa was great overall. We liked the many options it provided, and saw how easily it could help manage our company's needs. However, the app was not as intuitive to work our way through, especially for those in our company that are not tech savvy. The onboarding function was what I was most excited about while using it. The dashboard made it super easy to see the overview of a project and know the next steps that need to be taken, and help get everyone on the same page without having to send emails, calls or texts to give updates. However, when deciding whether to continue with Certa or go a different route, the choice was hard, but he had enough employees struggling and unsure on the app that made the end decision
    Incentivized
    Read full review
    Constant Contact
    Constant Contact is an excellent tool for sending out flyers and newsletters. However, I feel the content's appearance is typically all the same. When I receive an email from Constant Contact, I can immediately identify it - the templates usually all look the same. When sending out communications with images, it is easy to use Constant Contact and link webpages. However, the email layout is always vertical and can get very lengthy. I prefer a more flip-book approach with options to flip the page.
    Incentivized
    Read full review
    Pros
    Certa
    • It made it easy to onboard suppliers
    • Internal and external team communication
    • Fully customizable
    Incentivized
    Read full review
    Constant Contact
    • Market segmentation is great: my main segmentation is by region because that's how our sales team is divided.
    • Lists: making customized email lists is easy and intuitive; the custom fields allow some flexibility in case our fields don't exactly line up with Constant Contact's.
    • Campaigns: creating campaigns is quick and simple. I especially appreciate the 'resend to non-openers' option. I am constantly using this feature.
    • Subject line generator: I like using the recommended subject lines. I'm able to plug in their recommended ideas, or sometimes, this feature helps me generate my own ideas.
    Read full review
    Cons
    Certa
    • Because it is fully customizable, we felt like there were too many options. Having more of a basic template for like-minded industries would be helpful.
    • Maneuvering around the app was not as easy as I'd hoped. We have several employees that aren't tech savvy, and it was hard getting them to use the app.
    Incentivized
    Read full review
    Constant Contact
    • It would be nice if we had more customizable options for emails - like moving around pictures and text boxes, rather than a set spot for everything to go.
    • I would like it if multiple people could work on a document at one time. So if I'm in charge of graphics, I can get those updated while someone else is entering content, etc.
    Incentivized
    Read full review
    Likelihood to Renew
    Certa
    No answers on this topic
    Constant Contact
    There is no doubt that we are going to renew Constant Contact. We have not just invested a lot of time in learning and creating a great looking product but we have developed a strong database of information that allows us to track how we are doing for each newsletter. This supports our goals of creating products that residents desire and are excited to receive.
    Read full review
    Usability
    Certa
    No answers on this topic
    Constant Contact
    There is always room for improvement. I don't know how they test their systems, but they should invite not-so computer savvy people to test it. If I, as an expert have problems, they need to think like the technophobe. Since I've used Constant Contact in the past as part of my former employment, I have not viewed any of the tutorials and just jumped in to work on my client's newsletter. With that said, I found some areas easy and some a bit cumbersome
    Read full review
    Reliability and Availability
    Certa
    No answers on this topic
    Constant Contact
    No major problems in sending out the email campaigns and accessing the analytics
    Incentivized
    Read full review
    Performance
    Certa
    No answers on this topic
    Constant Contact
    The system seemed quite slow sometimes. Specifically, there was sometimes a delay in sends if it was during a high traffic period. There were time-outs when uploading new code for an email, and a lag in reporting analytics which was sometimes as long as 72 hours
    Read full review
    Support Rating
    Certa
    No answers on this topic
    Constant Contact
    I think the overall support for Constant Contact has always been incredible; I have nothing negative to say. Our customer support representative was attentive, easy to understand, and very knowledgeable. I never felt like I wasn't a priority of his and my issues, while very small, were fixed in a very short time frame.
    Read full review
    Implementation Rating
    Certa
    No answers on this topic
    Constant Contact
    Implementation is very easy for someone who wants to send out the “batch and blast” type newsletters. If you want to use their templates with no customizations, the product works fine. However, the more customizations you get into involving link color, etc, that’s where things can get tricky for someone who may not be familiar with coding
    Read full review
    Alternatives Considered
    Certa
    We actually ended up picking JobNimbus over Certa only because we had employees that were already familier with JN and felt comfortable navigating and assisting other coworkers. It came down to JN and Certa and that was the only reason we didn't go with Certa. They were very comparable, but the few employees that are not tech savvy were having difficulties navigating Certa. I would not be opposed to using Certa in the future or recommending it to other companies.
    Incentivized
    Read full review
    Constant Contact
    Constant Contact is much more intuitive for people who are not tech-savvy. Also, while sendgrid offered more options in it's drag and drop interface, it displayed differently across different email clients, which made it very cumbersome to use. It also took much longer to upload contact lists and it was harder to manage existing contacts. Performance in sendgrid was much slower as well, and the Preview feature was quite buggy. Our team initially chose sendgrid because of the integration options that it's API offered, but we ultimately switched to Constant Contact because it was much easier to build campaigns and better suited our requirements.
    Read full review
    Scalability
    Certa
    No answers on this topic
    Constant Contact
    Very reliable in sending email campaigns and controlling the recipients so that no contact is sent the same email more than once, even if they are on a resent list
    Incentivized
    Read full review
    Return on Investment
    Certa
    • The contract software was great. We were spending money each month to have certified contracts signed and drawn up. Certa did a great job at including this feature, saving money overall.
    • Once all documents and contacts are inputted, so much time and effort would be saved. We would no longer need to call, email or follow up with each other to verify that tasks were completed.
    Incentivized
    Read full review
    Constant Contact
    • I have had nothing but positive impacts from using Constant Contact.
    • The church is large, and there are many subgroups and axillary groups within the church. Setting up specific groups based on responsibility, interest, member goals, and service needs allows me to send information quickly, saving valuable time for other tasks.
    • Constant Contact allows leadership to stay personally engaged with the members I work with, without over-taxing my time. It feels so seamless.
    Incentivized
    Read full review
    ScreenShots

    Certa Screenshots

    Screenshot of Comprehensive risk scores, vendor validations, and tailored questionnaires that automatically identify risks. Reduces manual workarounds & route procurement requests to the correct department automatically, letting a team make informed decisions.Screenshot of Certa Intake gives business users and requesters one centralized portal to launch requests, use guided flows to make requesting easier, dashboards that shows status of all current open items, and make global searches.Screenshot of Standardizes contracting process, reduce manual intervention and empowers teams to manage agreement lifecycles with third parties.Screenshot of Track and measure the ESG performance of third-parties to stay compliant with government regulations.Screenshot of Certa can be used to customize business processes with simple drag and drop features.

    Constant Contact Screenshots

    Screenshot of the AI Content Generator that can be used to create content for emails, social posts, or SMS.Screenshot of an example automation workflow. These help to ensure a business's marketing is always on.Screenshot of some of the available pre-built email templates, that can be edited with the included drag-and-drop email editor.Screenshot of the Social Posting tool, used to plan and post social media messaging across platforms.Screenshot of the SMS Marketing feature.Screenshot of some of Constant Contact's available integrations.