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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chargebee

    Score8.5 out of 10
    N/AChargeBee is an all in one subscription billing solution designed to handle all the complexity of recurring billing. The product integrates with a range of other SaaS applications including SalesForce, accounting, and order fulfillment systems. Some key features include: Managed Subscription Billing, Flexible Billing Support and Automated Notifications.

    $599

    per month for up to USD 100K of billing per month; 0.75% on billing thereafter

    Agentforce Revenue Management

    Score8.6 out of 10
    Mid-Size Companies (51-1,000 employees)
    Salesforce Revenue Cloud (formerly Salesforce CPQ or SteelBrick) is built and delivered on the Salesforce Platform and Salesforce1 Mobile App which enables users to create accurate sales quotes quickly and submit error-free orders on the fly from any device.

    $30

    Per User per Month

    Pricing
    ChargebeeAgentforce Revenue Management
    Editions & Modules
    Scale
    $599
    per month for up to USD 100K of billing per month; 0.75% on billing thereafter
    Enterprise
    Contact sales team
    Basic
    $30
    Per User per Month
    Professional
    $50
    Per User per Month
    Enterprise
    $75
    Per User per Month
    Offerings
    Pricing Offerings
    ChargebeeAgentforce Revenue Management
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsNo transaction based fees. No setup cost.—
    More Pricing Information
    Community Pulse
    ChargebeeAgentforce Revenue Management
    Considered Both Products
    Chargebee
    No answer on this topic
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    77%
    Would buy again
    10 Answers
    100%
    Would buy again
    29 Answers
    Delivers good value for the price
    69%
    Delivers good value for the price
    9 Answers
    100%
    Delivers good value for the price
    25 Answers
    Happy with the feature set
    77%
    Happy with the feature set
    10 Answers
    100%
    Happy with the feature set
    29 Answers
    Lived up to sales and marketing promises
    78%
    Lived up to sales and marketing promises
    7 Answers
    100%
    Lived up to sales and marketing promises
    21 Answers
    Implementation went as expected
    57%
    Implementation went as expected
    4 Answers
    90%
    Implementation went as expected
    19 Answers
    Features
    ChargebeeAgentforce Revenue Management
    CPQ
    Comparison of CPQ features of Chargebee and Salesforce Agentforce Revenue Management
    Feature
    Chargebee
    -
    Ratings
    Salesforce Agentforce Revenue Management
    8.8
    38 Ratings
    1% above category average
    Quote sharing/sending00 Ratings9.037 Ratings
    Product configuration00 Ratings8.638 Ratings
    Configuration options00 Ratings8.536 Ratings
    Pricing rules00 Ratings8.835 Ratings
    Price adjustment00 Ratings8.037 Ratings
    Purchase history and open contracts00 Ratings8.830 Ratings
    Guided selling/Sales portal00 Ratings8.626 Ratings
    CPQ reporting & analytics00 Ratings9.030 Ratings
    CPQ-CRM integration00 Ratings9.035 Ratings
    Attachments to quotes00 Ratings9.337 Ratings
    Order capturing00 Ratings9.220 Ratings
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    Maxio
    Score8.1 out of 10
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    Score9.7 out of 10
    Enterprises
    Zuora
    Score8.5 out of 10
    Conga Advantage CPQ
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ChargebeeAgentforce Revenue Management
    Likelihood to Recommend
    7.1
    (22 ratings)
    8.5
    (56 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (1 ratings)
    Usability
    7.0
    (2 ratings)
    8.3
    (11 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (1 ratings)
    Support Rating
    8.0
    (1 ratings)
    7.9
    (12 ratings)
    Product Scalability
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    ChargebeeAgentforce Revenue Management
    Likelihood to Recommend
    Chargebee
    Well-suited:
    • In a B2B set up - Post achieving some scale and having outgrown Google Sheets/ Excels. Won't add much value if you are dealing with fewer than 400-500 invoices a year.
    • We haven't explored their B2C subscription management side - but that is one of the key strengths of the platform.
    Incentivized
    Read full review
    Salesforce
    What I like best is the ease of use to be able to track all opportunities and quotes in my daily sales tracker I also like the fact that you can reorganize the view for your opportunities. For instance, it is very similar to a spreadsheet where you can filter them by date, dollar amount, name, and several other ways. I found this to be less appropriate when we have to do multiple roles while assigning one task to multiple users. Column resizing within the Quote Line Editor is not supported in the Salesforce mobile app.
    Read full review
    Pros
    Chargebee
    • Reliable: We've had virtually no issues since launch.
    • Care about customers: Chargebee's account managers/support team have always been very helpful/responsive.
    • Feature-rich: Chargebee has a ton of features that help us do what we want and they are consistently adding new features every quarter.
    Incentivized
    Read full review
    Salesforce
    • It does a lot of pricing models really well. So like tiered pricing when you're selling a product has tiered pricing.
    • The out of the box approval functionalities is really good. It can trigger approvals based on a ton of different custom criteria.
    • The data it creates and tracks is really accurate and robust.
    Incentivized
    Read full review
    Cons
    Chargebee
    • It wasn't allowing us to add a one time purchase without making it an ongoing subscription with only one payment. They may have fixed it very recently but that was a big pain from a reporting perspective (it was including one time purchasers as subscribers)
    • Email automation is not very robust. Difficult to customize triggers by subscription, you have to send the same message to all subscribers for a specific action
    • Wish it had a way to write off and cancel the subscription of customers who haven't updated their cc info. That can be a long painful and very manual process. And if that feature is available somewhere they don't do a good job of making that clear.
    Incentivized
    Read full review
    Salesforce
    • Our Salesforce is very messy, which tells me it's not super easy to clean up.
    • I always have a really hard time removing a contacts from an account - it seems like you can't simply remove the relationship so we have lots of people named DO NOT CONTACT or things of that nature.
    • Sometimes when saving it doesn't seem like things actually save.
    Incentivized
    Read full review
    Likelihood to Renew
    Chargebee
    No answers on this topic
    Salesforce
    The company is very easy to work with and is growing by leaps and bounds. We do not anticipate switching vendors anytime in the near future
    Read full review
    Usability
    Chargebee
    It's very easy to use once you know what you're doing. I found it very straight forward once I got the hang of things and was able to create plans easily for my business. I was also able to just charge my clients right away easily. Refunding was also easy when needed.
    Incentivized
    Read full review
    Salesforce
    Because it looked almost impossible to integrate it with Zoho CRM while our Sales Operations team was working on it. But thankfully it worked at last but at the expense of a month's time. However, it has made every possible Revenue operations task simpler now. And that has ultimately made our team more efficient in terms of work hours spent on manual work.
    Incentivized
    Read full review
    Support Rating
    Chargebee
    Chargebee is simple to use, and we have had little need for support.
    Incentivized
    Read full review
    Salesforce
    There have been some issues with multi-year pricing of certain products and services which we have been assured will be resolved but I guess are still underway, the support team apart from this has not been needed much and in the rare scenarios, it has been needed the resolutions of conflicts has been prompt and quick, so the overall support would have my high regards for being so helpful and customer-oriented so as to assure good performance of their toolset and customer satisfaction.
    Incentivized
    Read full review
    Alternatives Considered
    Chargebee
    The major reason to go with chargebee is its costing as compared to its competitors it is much useful and value for money.Also it has many features that is very practical and efficient to use it.I recommend to the people who involves low costing as well as futuristic features.
    Incentivized
    Read full review
    Salesforce
    There is no comparison to a fully functional instance of CPQ. Nothing comes close due to the amount of customization and ease of use that CPQ offers once it's fully built out. Other solutions may be easier to build or administer, but for the users and business needs, CPQ is the best solution possible.
    Incentivized
    Read full review
    Return on Investment
    Chargebee
    • It was a step in the right direction compared to ReCharge
    • It had negative impacts on our revenue before we had our developers put some work into improving its capabilities with our website and software
    • Now, we are seeing some positive results (after some costly updating from our end)
    Incentivized
    Read full review
    Salesforce
    • Easy access to reporting on closed-won, closed-lost, and open quotes.
    • Accuracy in data referenced in a quote - it's typically accurate as it is pulled directly from opportunity, looking up to associated subscription start/end dates, etc..
    • We lose valuable time in creating quotes ourselves. Quotes were requested and created through sales ops previously, sales did not have access to the excel templates used to generate quotes.
    Incentivized
    Read full review
    ScreenShots

    Chargebee Screenshots

    Screenshot of Chargebee's metrics and reportingScreenshot of the Recurring Business Command CentreScreenshot of customer subscription nanagement organized onto a single page, where users can change plans, edit card details, add add-ons, apply credits, apply ad hoc charges and delay billing dateScreenshot of the customizable hosted checkout page

    Agentforce Revenue Management Screenshots

    Screenshot of Configure. Price. Quote. Anytime, anywhere, on any device.