Chargebee vs. Square Invoices

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Chargebee
Score 7.6 out of 10
N/A
ChargeBee is an all in one subscription billing solution designed to handle all the complexity of recurring billing. The product integrates with a range of other SaaS applications including SalesForce, accounting, and order fulfillment systems. Some key features include: Managed Subscription Billing, Flexible Billing Support and Automated Notifications.
$249
per month
Square Invoices
Score 9.2 out of 10
N/A
Square Invoices is a software invoicing solution from Square headquartered in San Francisco, California.N/A
Pricing
ChargebeeSquare Invoices
Editions & Modules
Rise
$249
per month
Scale
$549
per month
Enterprise
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
ChargebeeSquare Invoices
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNo transaction based fees. No setup cost. No monthly contracts. No hidden fees.
More Pricing Information
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ChargebeeSquare Invoices
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All AlternativesView all alternativesView all alternatives
User Ratings
ChargebeeSquare Invoices
Likelihood to Recommend
7.7
(20 ratings)
9.1
(7 ratings)
Usability
8.0
(1 ratings)
-
(0 ratings)
Support Rating
8.0
(1 ratings)
9.7
(2 ratings)
User Testimonials
ChargebeeSquare Invoices
Likelihood to Recommend
Chargebee Inc
Well-suited:
  • In a B2B set up - Post achieving some scale and having outgrown Google Sheets/ Excels. Won't add much value if you are dealing with fewer than 400-500 invoices a year.
  • We haven't explored their B2C subscription management side - but that is one of the key strengths of the platform.
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Block, Inc (Square)
Square Invoices is the best service that I have found for what it does: it's easy to use, nice to look at, and never seems to go to spam or be lost by clients. Clients mention that the setup is easier than services my competitors use. You can even attach your contract to the invoice, which is wonderful in case there are questions later on. Unfortunately, not being able to have clients alter quantities or select add-ons means for half of my services, I have to use a different, inferior service.
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Pros
Chargebee Inc
  • Reliable: We've had virtually no issues since launch.
  • Care about customers: Chargebee's account managers/support team have always been very helpful/responsive.
  • Feature-rich: Chargebee has a ton of features that help us do what we want and they are consistently adding new features every quarter.
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Block, Inc (Square)
  • Adding a customer to invoice is super simple and takes minimal effort.
  • Payment collection is easy and seamless because Square Invoices allows the recipient to pay using credit/cards.
  • One of the fest features is allowing invoices to be recurring. If my contract stipulates a flat fee monthly, I can set the invoices to recur monthly for the duration of the contract.
Read full review
Cons
Chargebee Inc
  • It wasn't allowing us to add a one time purchase without making it an ongoing subscription with only one payment. They may have fixed it very recently but that was a big pain from a reporting perspective (it was including one time purchasers as subscribers)
  • Email automation is not very robust. Difficult to customize triggers by subscription, you have to send the same message to all subscribers for a specific action
  • Wish it had a way to write off and cancel the subscription of customers who haven't updated their cc info. That can be a long painful and very manual process. And if that feature is available somewhere they don't do a good job of making that clear.
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Block, Inc (Square)
  • The reports section is not always the easiest to understand. It seems like I have to stop and think about options instead of it being 100% intuitive.
  • With the fees we pay per transaction, it would be nice to be able to add additional "limited" users for no extra cost.
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Usability
Chargebee Inc
It's very easy to use once you know what you're doing. I found it very straight forward once I got the hang of things and was able to create plans easily for my business. I was also able to just charge my clients right away easily. Refunding was also easy when needed.
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Block, Inc (Square)
No answers on this topic
Support Rating
Chargebee Inc
Chargebee is simple to use, and we have had little need for support.
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Block, Inc (Square)
The only time I had a problem was a false chargeback from a client. Square Invoices referenced our contract and ruled in my favor, and they did so in a timely manner. I sent them the contract and my email history with the client, and they quickly unfroze the amount of money.
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Alternatives Considered
Chargebee Inc
The major reason to go with chargebee is its costing as compared to its competitors it is much useful and value for money.Also it has many features that is very practical and efficient to use it.I recommend to the people who involves low costing as well as futuristic features.
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Block, Inc (Square)
Square Invoices is easier to use and automatically transfers your money to your bank account vs Paypal that holds your money and you have to manually transfer and it takes 3-5 days (many times more). Square Invoices looks better overall, and for the same fees as Paypal, provides a better service overall.
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Return on Investment
Chargebee Inc
  • It was a step in the right direction compared to ReCharge
  • It had negative impacts on our revenue before we had our developers put some work into improving its capabilities with our website and software
  • Now, we are seeing some positive results (after some costly updating from our end)
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Block, Inc (Square)
  • I love that I can sort my invoices in total, or by a specific time period to see how my sales are doing and comparing to prior time periods.
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ScreenShots

Chargebee Screenshots

Screenshot of Recurring Business Command CentreScreenshot of Customizable Hosted Checkout PageScreenshot of Reporting and MetricsScreenshot of Subscription ManagementScreenshot of Customer Portal: Self-Service Portal