What users are saying about

Chargebee vs Zoho Invoice

Chargebee
25 Ratings
Zoho Invoice
27 Ratings

Chargebee

25 Ratings
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Score 8.2 out of 100

Based on 25 reviews and ratings

Zoho Invoice

27 Ratings
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Score 9.6 out of 100

Based on 27 reviews and ratings

Likelihood to Recommend

Chargebee

Chargebee is really well suited to any growing company. There is probably a lighter-weight solution that might be optimized for a 5 person startup. There may be better options if you're the size of Google. But if you're a venture-backed startup, growing anywhere from Series B to Series E it's great. The tool is purpose-built for SaaS billing, but it now has a ton of features that make non-SaaS billing easy as well.

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Anonymous | TrustRadius Reviewer
Verified User
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Zoho Invoice

Zoho Invoice is well suited for any business, regardless of size, that needs to have a way to create invoices with hourly or flat rates. It's easy to create and archive projects. It also integrates into their other tools, including Zoho Projects. Zoho is great for businesses who want to accept online payments.You can use PayPal, Stripe, and a few others. Clients can also pay via ACH. It lets you know when a payment is processing AND when it clears. I believe that it would not be well suited in instances where a company creates lots of credit notes (because from the invoice screen the credit will appear to grow, but when you check active credit notes, it is the right amount) or estimates (I can't figure out how to use this feature)

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Robin Bull | TrustRadius Reviewer
Robin Bull
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Pros

Chargebee

  • Simple interface that new employees are able to navigate fairly easily
  • Provides simple dashboard information you need.
  • Really love the dunning that makes it much easier for us to collect expired credit card info. Otherwise we'd be doing it manually and that would be a huge pain

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Brad Henderson | TrustRadius Reviewer
Brad Henderson
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Zoho Invoice

  • Time tracking. Zoho invoice makes it super easy to track time and hours against specific clients and specific tasks.
  • Unbilled / billed time reporting. Zoho Invoice gives a dashboard view of hours yet to be billed, which helps keep on top of invoicing so nothing is missed.
  • Reporting. Zoho Invoice offers a robust reporting module for the price point. Canned reports can be customized easily.
  • Invoice sending and tracking. Zoho Invoice makes it easy to create and send invoices. Invoices are easy to clone, which makes creating regular, repeatable invoices a snap.

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Tom Wondra | TrustRadius Reviewer
Tom Wondra
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Cons

Chargebee

  • One area that is difficult is that I don't have an easy way to allow users to select their own plan options. I have monthly and yearly plans, but no way to let the customer choose (not without custom code). This is the one thing that has caused extra work for me.
  • Configuring additional custom fields in the checkout form is possible, but not very intuitive.

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jeffrey samorano | TrustRadius Reviewer
jeffrey samorano
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Zoho Invoice

  • Zoho Invoice can be complicated if you want to create a more advanced custom invoice or custom recurring invoice.
  • Zoho Invoice does not provide all of its functionalities on the mobile version of its platform.
  • Zoho Invoice is expensive for some small business owners especially if they don't plan on using it often.

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.Kim Murphy | TrustRadius Reviewer
.Kim Murphy
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Usability

Chargebee

Chargebee 8.0
Based on 1 answer
It's very easy to use once you know what you're doing. I found it very straight forward once I got the hang of things and was able to create plans easily for my business. I was also able to just charge my clients right away easily. Refunding was also easy when needed.

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Anonymous | TrustRadius Reviewer
Verified User
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Zoho Invoice

No score
No answers yet
No answers on this topic

Support Rating

Chargebee

Chargebee 8.0
Based on 2 answers
Chargebee is simple to use, and we have had little need for support.

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Will Goad | TrustRadius Reviewer
Will Goad
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Zoho Invoice

No score
No answers yet
No answers on this topic

Alternatives Considered

Chargebee

A strong balance between flexibility and simplicity -- Chargebee has proved to be a product that is well liked across the organization, and from a technical standpoint does not present too many hiccups for our developers. We also feel the pricepoint is good in a market which often has very taxing pricing structures

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Dailius Wilson | TrustRadius Reviewer
Dailius Wilson
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Zoho Invoice

Google Drive stored my invoices in one accessible location but required more time and maintenance. I didn't want to invest the time into building out sheet functions to carry over figures across sheets, so I researched invoicing options. I am already a fan of Zoho services, so it was an easy decision to try out their Invoicing site. Same login, the same level of support, free trial. No risk! I was pleased to find the solution on my first try.

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Leigh Anne Pearson | TrustRadius Reviewer
Leigh Anne Pearson
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Return on Investment

Chargebee

  • This tool has helped me to create better selling opportunities and I am building closer relations with my customers through self-service and churn management.
  • It is very simple to use and it has an intuitive interface as well. I am a satisfied customer.

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Rebacca Flowers | TrustRadius Reviewer
Rebacca Flowers
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Zoho Invoice

  • Zoho invoice allowed our company to seem very large even when we were just getting our start in a basement of a house...for free might I add as we were using the free version at those times.

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//Roland Matte | TrustRadius Reviewer
//Roland Matte
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Screenshots

Pricing Details

Chargebee

General

Free Trial
Yes
Free/Freemium Version
—
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Chargebee Editions & Modules

Edition
Rise$2491
Scale$5491
EnterpriseContact sales team
  1. per month
Additional Pricing Details
No transaction based fees. No setup cost. No monthly contracts. No hidden fees.

Zoho Invoice

General

Free Trial
—
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Zoho Invoice Editions & Modules

Edition
Free$01
Basic$91
Standard$191
Professional$291
  1. Per Organisation, Per Month
Additional Pricing Details
BASIC - $ 90 Per Organization/Year STANDARD - $ 190 Per Organization/Year PROFESSIONAL - $ 290 Per Organization/Year

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