What users are saying about
40 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.4 out of 100
Based on 40 reviews and ratings
34 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.9 out of 100
Based on 34 reviews and ratings
Attribute Ratings
- Zoho Invoice is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
6.8
Chargebee
68%
19 Ratings
8.0
Zoho Invoice
80%
10 Ratings
Usability
8.0
Chargebee
80%
1 Rating
Zoho Invoice
N/A
0 Ratings
Support Rating
8.0
Chargebee
80%
2 Ratings
Zoho Invoice
N/A
0 Ratings
Likelihood to Recommend
Chargebee
Well-suited:
- In a B2B set up - Post achieving some scale and having outgrown Google Sheets/ Excels. Won't add much value if you are dealing with fewer than 400-500 invoices a year.
- We haven't explored their B2C subscription management side - but that is one of the key strengths of the platform.

Verified User
C-Level Executive in Sales
Education Management Company, 51-200 employeesZoho Invoice
Zoho Invoice is well suited for any business, regardless of size, that needs to have a way to create invoices with hourly or flat rates. It's easy to create and archive projects. It also integrates into their other tools, including Zoho Projects. Zoho is great for businesses who want to accept online payments.You can use PayPal, Stripe, and a few others. Clients can also pay via ACH. It lets you know when a payment is processing AND when it clears. I believe that it would not be well suited in instances where a company creates lots of credit notes (because from the invoice screen the credit will appear to grow, but when you check active credit notes, it is the right amount) or estimates (I can't figure out how to use this feature)
Dark Countess of Communication / CEO
Lenoir Communications, LLCWriting and Editing, 1-10 employees
Pros
Chargebee
- Reliable: We've had virtually no issues since launch.
- Care about customers: Chargebee's account managers/support team have always been very helpful/responsive.
- Feature-rich: Chargebee has a ton of features that help us do what we want and they are consistently adding new features every quarter.

Verified User
Program Manager in Product Management
Computer Software Company, 51-200 employeesZoho Invoice
- Time tracking. Zoho invoice makes it super easy to track time and hours against specific clients and specific tasks.
- Unbilled / billed time reporting. Zoho Invoice gives a dashboard view of hours yet to be billed, which helps keep on top of invoicing so nothing is missed.
- Reporting. Zoho Invoice offers a robust reporting module for the price point. Canned reports can be customized easily.
- Invoice sending and tracking. Zoho Invoice makes it easy to create and send invoices. Invoices are easy to clone, which makes creating regular, repeatable invoices a snap.
Consultant / Account Executive
GivenlyManagement Consulting, 1-10 employees
Cons
Chargebee
- It wasn't allowing us to add a one time purchase without making it an ongoing subscription with only one payment. They may have fixed it very recently but that was a big pain from a reporting perspective (it was including one time purchasers as subscribers)
- Email automation is not very robust. Difficult to customize triggers by subscription, you have to send the same message to all subscribers for a specific action
- Wish it had a way to write off and cancel the subscription of customers who haven't updated their cc info. That can be a long painful and very manual process. And if that feature is available somewhere they don't do a good job of making that clear.
Co-Founder/Chief Janitor
CrispComputer Software, 1-10 employees
Zoho Invoice
- Zoho Invoice can be complicated if you want to create a more advanced custom invoice or custom recurring invoice.
- Zoho Invoice does not provide all of its functionalities on the mobile version of its platform.
- Zoho Invoice is expensive for some small business owners especially if they don't plan on using it often.
Owner
Designz23Internet, 1-10 employees
Pricing Details
Chargebee
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$0
Chargebee Editions & Modules
Edition
Rise | $2491 |
---|---|
Scale | $5491 |
Enterprise | Contact sales team |
- per month
- none
Additional Pricing Details
No transaction based fees. No setup cost. No monthly contracts. No hidden fees.Zoho Invoice
General
Free Trial
—Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
Required
$0
Starting Price
$0 Per Organisation, Per Month
Zoho Invoice Editions & Modules
Edition
Free | $01 |
---|
- Per Organisation, Per Month
Additional Pricing Details
Zoho Invoice is a completely free product. It has no contracts, no ads, and no hidden feesUsability
Chargebee
Chargebee 8.0
Based on 1 answer
It's very easy to use once you know what you're doing. I found it very straight forward once I got the hang of things and was able to create plans easily for my business. I was also able to just charge my clients right away easily. Refunding was also easy when needed.

Verified User
Director in Professional Services
Professional Training & Coaching Company, 1-10 employeesZoho Invoice
No score
No answers yet
No answers on this topic
Support Rating
Chargebee
Chargebee 8.0
Based on 2 answers
Chargebee is simple to use, and we have had little need for support.
Sr Director of Implementation
Workgroups DaVinciComputer Software, 11-50 employees
Zoho Invoice
No score
No answers yet
No answers on this topic
Alternatives Considered
Chargebee
The major reason to go with chargebee is its costing as compared to its competitors it is much useful and value for money.Also it has many features that is very practical and efficient to use it.I recommend to the people who involves low costing as well as futuristic features.
Technical Consultant
EdurekaE-Learning, 201-500 employees
Zoho Invoice
Google Drive stored my invoices in one accessible location but required more time and maintenance. I didn't want to invest the time into building out sheet functions to carry over figures across sheets, so I researched invoicing options. I am already a fan of Zoho services, so it was an easy decision to try out their Invoicing site. Same login, the same level of support, free trial. No risk! I was pleased to find the solution on my first try.
Social Media Manager
Let’s Get SocialMarketing & Advertising, 1-10 employees
Return on Investment
Chargebee
- It was a step in the right direction compared to ReCharge
- It had negative impacts on our revenue before we had our developers put some work into improving its capabilities with our website and software
- Now, we are seeing some positive results (after some costly updating from our end)

Verified User
Manager in Other
Consumer Goods Company, 11-50 employeesZoho Invoice
- Zoho invoice allowed our company to seem very large even when we were just getting our start in a basement of a house...for free might I add as we were using the free version at those times.
SR Partner
SouthTek ResourcesManagement Consulting, 11-50 employees