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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chargent

    Score9.5 out of 10
    N/AChargent is a Salesforce app from AppFrontier LLC that providers payment processing functionality in Salesforce and provides a point of sale solution in an app; Chargent integrates with a number of popular payment gateways (e.g. Authorize.net, Stripe, etc.). Chargent can also be configured to manage recurrent billing and subscriptions.N/A

    PayPal Payments Pro

    Score8.6 out of 10
    N/APayPal Payments Pro is an enterprise-class ecommerce payment solution, that provides payment processing security to build a professional-grade ecommerce site. It can be configured to meet business needs and works across devices. Users can tap into over 390 million active customer accounts around the globe.

    $0.02

    per transaction

    Pricing
    ChargentPayPal Payments Pro
    Editions & Modules
    No answers on this topic
    QR code Transactions
    1.90% + fixed fee
    per transaction
    Charity Transactions
    2.20% + fixed fee
    per transaction
    Commercial Transactions - In-Store
    2.70% + fixed fee
    per transaction
    Commercial Transactions - Online
    2.90% + fixed fee
    per transaction
    PayPal's pay later offers
    2.90% + fixed fee
    per transaction
    Venmo
    2.90% + fixed fee
    per transaction
    Offerings
    Pricing Offerings
    ChargentPayPal Payments Pro
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ChargentPayPal Payments Pro
    Considered Both Products
    AppFrontier LLC
    No answer on this topic
    PayPal
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    85%
    Would buy again
    34 Answers
    Delivers good value for the price
    No answers on this topic
    90%
    Delivers good value for the price
    36 Answers
    Happy with the feature set
    No answers on this topic
    90%
    Happy with the feature set
    36 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    89%
    Lived up to sales and marketing promises
    33 Answers
    Implementation went as expected
    No answers on this topic
    95%
    Implementation went as expected
    35 Answers
    Best Alternatives
    ChargentPayPal Payments Pro
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    Square POS
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    Score9.1 out of 10
    Medium-sized Companies
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    Payoneer
    Score8 out of 10
    Enterprises
    No answers on this topic
    Checkout.com
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ChargentPayPal Payments Pro
    Likelihood to Recommend
    9.6
    (4 ratings)
    8.2
    (72 ratings)
    Support Rating
    9.6
    (3 ratings)
    2.3
    (9 ratings)
    User Testimonials
    ChargentPayPal Payments Pro
    Likelihood to Recommend
    AppFrontier LLC
    For organisations keen to streamline their payment processes and who use Salesforce, this is a brilliant solution.
    Incentivized
    Read full review
    PayPal
    Paypal is great for personal payments as well as business payments for ecommerce of for paying monthly memberships. It is a user friendly software that needs little expertise to get used to. For larger payments, the fees become high therefore it is more suitable for payments of upto few hundred dollars.
    Read full review
    Pros
    AppFrontier LLC
    • Extremely easy to implement + 100% native on salesforce.com.
    • Payment information is on the opportunity level making it easily visible across teams.
    • Payment request feature allows cutomers to pay online via force.com site.
    • Supports recurring payments which allows payment processing to be run on an automated schedule.
    Incentivized
    Read full review
    PayPal
    • PayPal offers me the option of converting my currency deposited in my account to another currency, so I can complete all kinds of payments and send money to employees who are in another country for business reasons.
    • The mobile phone application is too fast, I can make payments to my employees in a matter of seconds without having to wait for the web version to load.
    • Scheduled payments are great. PayPal allows me to add a list of contacts to my PayPal Business account, and after adding the contacts, I can schedule payments for a specific day and time. It's easier to make automated payroll payments with PayPal.
    Incentivized
    Read full review
    Cons
    AppFrontier LLC
    • Because it is a low fee, you need to do more configuration on your own to get it up and running.
    Incentivized
    Read full review
    PayPal
    • Sometimes the UX flow would not deliver the customer back to our site, leaving orders in limbo "Pre-approved" status. The customer would call days later asking why we hadn't shipped it.
    • The PayPal logo on the checkout page can be kind of large and obtrusive.
    • They mention new features and programs on their login page, but it's hard to find any details on them deeper in the software.
    Incentivized
    Read full review
    Support Rating
    AppFrontier LLC
    They were overwhelmingly easy to deal with and helped us work through some very specific use cases
    Incentivized
    Read full review
    PayPal
    Customer service representatives were unable to explain why customer in Australia were unable to make payments using our link. It turned out that customers in Australia must create an account. PayPal's user interface did not reveal this to our customers in Australia. There was plenty about this issue appearing in online forums and PayPal customer service couldn't explain this. This change in PayPal's usability happened between April and May of 2021 and was done without notice to vendors (like us).
    Incentivized
    Read full review
    Alternatives Considered
    AppFrontier LLC
    Chargent has been better for us as it works within Salesforce and can be mapped into workflow processes and reporting.
    Incentivized
    Read full review
    PayPal
    I don't think there's really any competition here. There's Venmo (also owned by PayPal) who is now offering business accounts, but it still isn't quite the same. The closest thing in terms of ease of use would be Apple Pay or Google Pay (and there are a handful of others out there, but we offer Apple and Google Pay). As a business, I prefer Apple or Google Pay to PayPal Payments, but we offer either Google or Apple Pay, PayPal, and credit card options and PayPal is always right up there with credit cards. I don't foresee us ever getting rid of PayPal Payments as an option, but we do try to only offer it on request for higher ticket items or high dollar installment purchases.
    Incentivized
    Read full review
    Return on Investment
    AppFrontier LLC
    • Decreased time to collect payments. Payment collection process can be integrated into team workflows, thus incentivizing quicker collection from customers.
    • Increased revenue collection as billing information is easily accessible on the opportunity.
    • Reduced labour needed to process payments. Recurring payments can be automated, payments can be accepted online.
    Incentivized
    Read full review
    PayPal
    • Our daily revenue has been increased when started PayPal Payments as the payment gateway.
    • Refund rate and recurring revenue is stable and disputes are handled properly.
    • Forex Fluctuations is controlled and solved the buying experience for few users.
    • Solved problem for different currencies and retained our users.
    Incentivized
    Read full review
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