TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chartbeat

    Score9.2 out of 10
    N/AChartbeat delivers real-time analytics, insights, and transformative tools for content teams around the world, to help improve audience engagement, inform editorial decisions, and increase loyalty.N/A

    quintly

    Score8 out of 10
    N/AQuintly is a fully-featured social media analytics solution built for any social platform, from Facebook and Twitter to YouTube and LinkedIn.

    $345

    per month

    Pricing
    Chartbeatquintly
    Editions & Modules
    No answers on this topic
    Subscription
    $345.00
    per month
    Offerings
    Pricing Offerings
    Chartbeatquintly
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsChartbeat pricing is based on monthly site page views. Discounts are applied to multi-year contracts. The Basic Plan includes the Real-time Dashboard, Historical Dashboard, Heads Up Display, Reports, Big Board, iOS and Android app, and Real-time API endpoints. The Plus Plan includes all of the Basic Plan features, plus ONE of the following Premium features: Headline Testing, Advanced Queries, or Multi-Site View. The Premium Plan includes all of the Basic Plan features, plus ALL Premium features: Headline Testing, Advanced Queries, Multi-Site View, and enterprise-level support and custom trainings.—
    More Pricing Information
    Community Pulse
    Chartbeatquintly
    Considered Both Products
    Chartbeat, Inc.
    No answer on this topic
    quintly
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    47 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    21 Answers
    No answers on this topic
    Happy with the feature set
    96%
    Happy with the feature set
    46 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    20 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    24 Answers
    No answers on this topic
    Features
    Chartbeatquintly
    Web Analytics
    Comparison of Web Analytics features of Chartbeat and quintly
    Feature
    Chartbeat
    7.8
    15 Ratings
    4% below category average
    quintly
    -
    Ratings
    Lead Conversion Tracking6.15 Ratings00 Ratings
    Bounce Rate Measurement6.89 Ratings00 Ratings
    Device and Browser Reporting7.714 Ratings00 Ratings
    Pageview Tracking8.913 Ratings00 Ratings
    Event Tracking8.58 Ratings00 Ratings
    Reporting in real-time9.414 Ratings00 Ratings
    Referral Source Tracking8.414 Ratings00 Ratings
    Customizable Dashboards6.712 Ratings00 Ratings
    Best Alternatives
    Chartbeatquintly
    Small Businesses
    Matomo Analytics
    Score9 out of 10
    Talkwalker by Hootsuite
    Score8.1 out of 10
    Medium-sized Companies
    Lead Forensics
    Score9 out of 10
    Talkwalker by Hootsuite
    Score8.1 out of 10
    Enterprises
    Alexa Internet (discontinued)
    Score7.9 out of 10
    1-Social
    Score5.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Chartbeatquintly
    Likelihood to Recommend
    10.0
    (69 ratings)
    7.0
    (2 ratings)
    Likelihood to Renew
    9.9
    (9 ratings)
    9.0
    (1 ratings)
    Usability
    10.0
    (60 ratings)
    -
    (0 ratings)
    Support Rating
    8.1
    (10 ratings)
    -
    (0 ratings)
    User Testimonials
    Chartbeatquintly
    Likelihood to Recommend
    Chartbeat, Inc.
    The main point of benefit is the realtime data. This is vital to our team as we are publishing a lot of content per day, so we have a busy homepage to manage and it's important to know which content is performing well. We also like to get an understanding as quickly as possible - which Chartbeat offers - of where traffic is coming from. Often we will see an example where a page is getting high traffic from Google, for example, and we know that might not need to be placed so prominently on the homepage because the traffic is arriving to us externally anyway. Without that depth of understanding what is performing best and why - updated immediately, unlike in Google Analytics now - our homepage would not be as well optimised for users coming to us direct
    Incentivized
    Read full review
    quintly
    Quintly works well when you need to measure and analyze a number of accounts on different channels. It's well suited for broad analysis and insights of numerous organizations. It falls a bit in terms of the user interface, which could use more polish. For the price, it's a great tool. It sits in the middle of the pack
    Incentivized
    Read full review
    Pros
    Chartbeat, Inc.
    • Provides easy at-a-glance look at what people are reading right now
    • Heads-up Display allows you to make sure the homepage is showing the content people want to read
    • Headline testing tool provides fascinating insight into what makes people read a story and improves headline-writing ability
    Read full review
    quintly
    • Benchmarking: the strongest point
    • Customised dashboards with desired KPIs
    • Has multiple social media platforms such as LinkedIn which is very uncommon when compared to other famous tools such as SocialBakers
    Incentivized
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    Cons
    Chartbeat, Inc.
    • Source of traffic needs improvement. Search and social make sense, but "internal" and "links" is a grey area. It would be helpful to define those with an organization and provide an information icon so users can easily remember what each of those buckets is tracking.
    • More ways to customize the real-time board. For example, with video content, that's great that I can see a user has started a video, but what is the completion rate, was that only on O&O or can that track Facebook, too?
    • Would like to see demo (age) information included as a way to slice the data so I can see what's working with my older and younger demo.
    Incentivized
    Read full review
    quintly
    • Tool does not measure individual posts well.
    • Tool does not do a good job of attribution in terms of social engagement.
    • Overall, the data and insights provided are broad and general for the accounts analyzed.
    • If you want a tool with great depth, keep looking.
    Incentivized
    Read full review
    Likelihood to Renew
    Chartbeat, Inc.
    I gave Chartbeat a 5 for a renewal rating, because, while it delivers clear and understandable content, Google Analytics also provides many of the same features for free. For a small to medium website, I believe it would be more cost effective to use Google Analytics. A website with a high amount of traffic, however, could merit spending the money on Chartbeat to maximize their potential.
    Read full review
    quintly
    I think it's important for everyone to share the reviews of the tools they use as it can not just help other people to save time and money but also can help making an informed decision on which tool should be used for what and which is the best tool in the market to solve any given problem
    Incentivized
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    Usability
    Chartbeat, Inc.
    I am able to "set it and forget it," keeping it up on my monitor for either constant checking or just keeping an eye on the numbers during the day. I'm also able to keep track of what times are perfect to post a story and which stories rack up the most traffic.
    Incentivized
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    quintly
    No answers on this topic
    Support Rating
    Chartbeat, Inc.
    I have had limited experience of support for Chartbeat but whenever I have needed help it has been there. Recently there was an issue of seeing different forms of data in real time - app and otherwise effectively, and the issue was being clearly dealt with and communicated back to us.
    Incentivized
    Read full review
    quintly
    No answers on this topic
    Alternatives Considered
    Chartbeat, Inc.
    Omnilytics is more robust, detailed, and catered for an intermediate media user, while I think Chartbeat is a more user-friendly and beginner-oriented piece of technology. That being said, there is an impressive amount of lift for Chartbeat, and it's evident that simplicity is the key to using a software daily (which is absolutely the point in the content world).
    Incentivized
    Read full review
    quintly
    Quintly was a short-term solution for us. For a mid-level price, you can analyze a large number of accounts fairly quickly. You can't analyze individual posts, which was a major flaw. If you're looking to analyze trends in your posts and A/B splits, this tool won't be terribly effective. If you're looking to measure the overall direction of an account for an affordable price, this works great. It's not Radian 6. It's not Simply Measured. But it also costs a lot less.
    Incentivized
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    Return on Investment
    Chartbeat, Inc.
    • It has helped us save time in report generation and performance analysis.
    • By helping us evaluate our contributors, we're able to get our money's worth.
    • Seeing our numbers on the Big Board fosters healthy competition among brands, motivating us to distribute our stories better.
    Incentivized
    Read full review
    quintly
    • It's a pretty cost intensive tool but the fact that it provides LinkedIn data has offered us more positives than negatives.
    • If you are careful with the swaps you can use the tool in a very good setting.
    Incentivized
    Read full review
    ScreenShots

    Chartbeat Screenshots

    Screenshot of Big Board: For newsrooms, the leaderboard-style visualization shows the top stories on the biggest screen.Screenshot of Real-time dashboard: Displays how an audience is connecting with content in the moment – across platforms, channels, and devices.Screenshot of Historical Dashboard: To assess content performance, KPIs, and valuable trends over the long term.Screenshot of Heads Up Display: Shows which homepage articles are the top performers, how stories are trending up or down in traffic, and how far visitors are scrolling down the page.Screenshot of Video Dashboard: Reveals how video content captures viewer attention.Screenshot of Conversion Dashboard: Tracks conversion metrics and insights.